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Mercedes-Benz of Rocklin

Rocklin, CA

3.8
2,997 Reviews

4747 Granite Dr

Rocklin, CA

95677

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Showing 2,997 reviews

June 13, 2022

Mark is a superb person to deal with when buying a car. Very factual and informative. Would highly recommend talking to him when looking to buy a car. More

by TA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Cornell
Jun 14, 2022 -

Mercedes-Benz of Rocklin responded

Thank you for letting us know Mark and our team earned a 5 star review. Enjoy your beautiful new Mercedes Benz!

June 13, 2022

The service Wayne gave me was excellent and I got the car back sooner then excepted. The wheel repair seemed like it is a problem with Mercedes wheels which, having paid over 2000 dollars for at the time at More

by BCcar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wayne Schmid, Michael Gallagher
Jun 13, 2022 -

Mercedes-Benz of Rocklin responded

Thank you for the feedback. Please contact Wayne at 916.567.4300 and he will be happy to speak with you regarding your concerns.

June 10, 2022

Service rep was great & when he found a separate issue that originated during the vehicles inspection and sale, he got it taken care of based on the principal of the matter. I appreciate them doing the ri More

by stephanie.morrisroe
Customer Service
Recommend Dealer
Yes
Employees Worked With
Wayne Schmid
Jun 14, 2022 -

Mercedes-Benz of Rocklin responded

We appreciate the great review!

June 09, 2022

Great service! The team listened to what we needed and wasn't pushy to add on extras that we didn't need when servicing my Mercedes. Always love the friendly people More

by ashley_heath06
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Gallagher
Jun 09, 2022 -

Mercedes-Benz of Rocklin responded

Thank you for recognizing Michael with a 5 star review! We appreciate your business~

June 09, 2022

Greg Burnett is great to work with on our Sprinter. Appointment was scheduled in a few days and the work was done in a timely manner. New breaks, fuel filter and some EGR cleaning. More

by KNit
Recommend Dealer
Yes
Employees Worked With
Greg Burnett
Jun 16, 2022 -

Mercedes-Benz of Rocklin responded

Thanks for taking the time to recognize Greg with a 5 star review!

June 09, 2022

Fast reliable and convenient as well as great customer service. Great service department, always will to help More

by office9
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Moreno, John Nishita
Jun 16, 2022 -

Mercedes-Benz of Rocklin responded

Thank you for the feedback~

June 08, 2022

Great service and recommend this dealership. They were very accommodating every step of the way. More

by jc18
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Jackson
Jun 09, 2022 -

Mercedes-Benz of Rocklin responded

Thank you for the great review. We hope you're enjoying your beautiful new Mercedes Benz!

June 06, 2022

Friendly, did everything promised and below estimate. And on time. Greg is excellent to work with. More

by k8thomsen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Burnett
Jun 07, 2022 -

Mercedes-Benz of Rocklin responded

Thank you for the 5 star review!

June 06, 2022

Eric, my service person was very nice and professional. Had service B on my GLA. Didn't get a car wash or vacuum. Always had this on my C240. But all in all good service. 👍 More

by daveneva2002
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Treibull
Jun 07, 2022 -

Mercedes-Benz of Rocklin responded

Thank you for the feedback. We're lucky to have Eric and a great service team. We offer a complimentary car wash with your service or maintenance, and we apologize that didn't happen. Please stop by anytime and we will be happy to properly wash and vacuum your C240~

June 04, 2022

Check in for my vehicle was very easy. And When it was going to take longer for repairs than I thought, I was loaned a vehicle. I very much appreciated that! More

by standiavrit
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Treibull
Jun 05, 2022 -

Mercedes-Benz of Rocklin responded

Thank you for the great reveiw!

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