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Mercedes-Benz of Rocklin

Rocklin, CA

3.6
2,997 Reviews

4747 Granite Dr

Rocklin, CA

95677

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Showing 2,997 reviews

September 16, 2018

Great car at a competitive price Ron Phillips sold me a GLA 250. Ronnie was polite , helpful and not pushy. He made it an easy process for a first time buyer. I'm very satisfied with More

by MikePfromRoseville
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ronnie Phillips
Sep 17, 2018 -

Mercedes-Benz of Rocklin responded

Thanks for recognizing Ronnie with a 5 star review. We appreciate your business and look forward to serving you again!

September 14, 2018

Very in personable, I am not impressed. The employee showed little concern for the customer. He even forgot to add my coupon to my bill, I was not impressed with their lack of concern. More

by CRUTT02
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Wayne Schmid
Sep 15, 2018 -

Mercedes-Benz of Rocklin responded

We are very sorry to hear your experience with us was anything less than completely satisfactory. If you have any unresolved issues please feel free to contact me. Lisa Brown Von Housen Auto Group lbrown@vonhousen.com

September 14, 2018

Replaced front side windows Warranty work, I mentioned what seemed to be excessive road noise. Wayne had issue verified and said we should replace the two front side windows. Ev More

by Steve
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wayne Schmid
Sep 15, 2018 -

Mercedes-Benz of Rocklin responded

We appreciate you recognizing Waye with 5 stars and we appreciate the recommendation!

September 13, 2018

We love it Andrew Ridge best is the best.He is perfect.I would recomended.He help us to buy Gls 450.He is great financial and sales. More

by Aziza
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Ridge
Sep 15, 2018 -

Mercedes-Benz of Rocklin responded

Thank you for the 5 star review. Congratulations and enjoy driving your beautiful new GLS450!

September 13, 2018

Awesome! I am not used to the superior service I received from a service center. They go above and beyond to make the customer happy! Very exceptional servic More

by Jim
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Stevens
Sep 15, 2018 -

Mercedes-Benz of Rocklin responded

Thank you! Our goal is your complete satisfaction. We appreciate your business and look forward to serving you again~

September 11, 2018

Always great I have always had great service from MB of Rocklin. The staff is very friendly and attentive. I appreciate regular the regular updates on the status More

by ITINERANS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Treibull
Sep 14, 2018 -

Mercedes-Benz of Rocklin responded

Thanks for the nice review and thank you for the recommendation!

September 11, 2018

Time & time again great service I have brought my car in to be serviced by Mercedes Benz of Rocklin since I bought the car. Greg has always been on top of making sure my car in is ti More

by chavokd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Burnett
Sep 14, 2018 -

Mercedes-Benz of Rocklin responded

Thanks for taking the time to recognize Greg with a 5 star review!

September 11, 2018

best ever We've bought Mercedes at all three Sacramento area locations, and Rocklin is, by far, the best. The people are great to work with. Thank you, Jack an More

by DilleyDilley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Hunter, James Reemts, Natalie Leatherman
Sep 15, 2018 -

Mercedes-Benz of Rocklin responded

We're fortunate to have a great team here at Mercedes Benz of Rocklin. Thank you for the 5 star review!

September 11, 2018

Outstanding Service! Outstanding experience at MB Rocklin. Wayne was helpful with everything that need to be done! I will keep coming back for service just to work with th More

by yanaesip
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wayne Schmid
Sep 15, 2018 -

Mercedes-Benz of Rocklin responded

Thank you for your loyalty to Mercedes Benz of Rocklin. We appreciate your business and the nice review!

September 09, 2018

Pre-own I have been with Mercedes dealer since 2011...services always good, Bought Certified cars and pre-own... My top rate is always the Von Housen Mercede More

by Tiffany Vacaville
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Emmerson
Sep 09, 2018 -

Mercedes-Benz of Rocklin responded

Thank you for your loyalty to Mercedes Benz of Rocklin and Tom Emmerson. We're fortunate to have a great sales team who will always go above and beyond to provide first class service. Thanks for the 5 star review!

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