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Mercedes-Benz of Rocklin

Overview Reviews (2,997)

Mercedes-Benz of Rocklin

Name: Mercedes-Benz of Rocklin
Address: 4747 Granite Dr, Rocklin, CA, 95677, US
Telephone: (916) 741-4236
Rating: 3.8

3.8

2,997 Reviews

4747 Granite Dr, Rocklin, California 95677

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Sales: (916) 741-4236

Service: (916) 741-4231

Parts: (916) 741-4232

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Mercedes-Benz of Rocklin

Rocklin, CA

Overview

Reviews

3.8

2,997 Reviews

Call Dealership (916) 741-4236

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4747 Granite Dr

Rocklin, CA

95677

Directions

3.8

2,997 Reviews

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This rating includes all dealership reviews, with more weight given to recent reviews.

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Overview Reviews (2,997)

Contact Mercedes-Benz of Rocklin

Sales: (916) 741-4236

Service: (916) 741-4231

Parts: (916) 741-4232

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Showing 2,997 reviews

June 29, 2022

SERVICE VISIT

Service advisor was very competent and polite he was also very accommodating and got me a Rent-A-Car when you guys were out of loaners. also very accommodating and got me a Rent-A-Car when you guys were out of loaners. More

by amber4

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Employees Worked With

Mike Moreno

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Jul 01, 2022 -

Mercedes-Benz of Rocklin responded

Thank you for letting us know our team earned a 5 star review!

June 29, 2022

SERVICE VISIT

Great customer service from the moment I dropped off my car to picking it up. car to picking it up. More

by robert0512

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Employees Worked With

Wayne Schmid

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Jun 29, 2022 -

Mercedes-Benz of Rocklin responded

Thank you!

June 24, 2022

SERVICE VISIT

My service consultant Eric is always helpful and ready to provide me with all the information I need to make regarding my service needs. provide me with all the information I need to make regarding my service needs. More

by MICHELLE.MACHON

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Employees Worked With

Eric Treibull

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Jun 24, 2022 -

Mercedes-Benz of Rocklin responded

Thank you for the great review! We're lucky to have Eric and a great service team~

June 24, 2022

SERVICE VISIT

Told broken piston, given 2 options: option 1: replace piston $12,000 option 2: replace engine $23,000. Actual diagnosis: broken spark plug, parts and labor $250 (non-dealer shop). Car back to normal. piston $12,000 option 2: replace engine $23,000. Actual diagnosis: broken spark plug, parts and labor $250 (non-dealer shop). Car back to normal. More

by Dalbirs

Verified Customer

Customer Service

Quality Of Work

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Price

Recommend Dealer

Employees Worked With

Wayne Schmid

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June 23, 2022

SERVICE VISIT

Love this place! They have the best customer service . Friendly and knowledgeable reps. Good vibes ! They have the best customer service . Friendly and knowledgeable reps. Good vibes ! More

by leke26

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Employees Worked With

John Nishita

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Jun 24, 2022 -

Mercedes-Benz of Rocklin responded

We think of our customers as part of the Mercedes Benz of Rocklin family! Thank you for the great review~

June 22, 2022

SERVICE VISIT

Excellent customer service; shout out to John; just super . No hassle and exceptional customer service. . No hassle and exceptional customer service. More

by jovan6651

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Employees Worked With

Michael Gallagher

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Jun 23, 2022 -

Mercedes-Benz of Rocklin responded

Thank you for the great review!

June 21, 2022

SERVICE VISIT

Greg is the best Mercedes Sprinter Service Advisor in North America. He is an expert on all things Sprinter including emissions warranty issues. North America. He is an expert on all things Sprinter including emissions warranty issues. More

by Brett

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Employees Worked With

Greg Burnett

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Jun 22, 2022 -

Mercedes-Benz of Rocklin responded

Thanks for the great review. We're lucky to have Greg!

June 18, 2022

SERVICE VISIT

My service advisor Michael Gallagher was super helpful with finding out the problems with my car. He went above and beyond . I was able to do a test drive with the mechanic. And was not able to duplicate with finding out the problems with my car. He went above and beyond . I was able to do a test drive with the mechanic. And was not able to duplicate it on the test drive but the mechanic then took it and figured out what was going on . It was so helpful ..so I had excellent service I appreciate all the great help with my car service needs thank you again!!! More

by casandrabrown

Verified Customer

Customer Service

Quality Of Work

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Price

Recommend Dealer

Yes

Employees Worked With

I forgot the name of the Mechanic, Michael Gallagher

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Jun 20, 2022 -

Mercedes-Benz of Rocklin responded

We're lucky to have Michael and a great service team. We appreciate your business!

June 18, 2022

SALES VISIT - NEW

my sales guy william is awesome . he sis a good job purchasing my vehicle . i am so happy about it he sis a good job purchasing my vehicle . i am so happy about it More

by harpret

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Employees Worked With

Ryan Ross, William Marta

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Jun 20, 2022 -

Mercedes-Benz of Rocklin responded

We're lucky to have a great team! Thanks for the feedback. Enjoy your beautiful new Mercedes Benz~

June 15, 2022

SERVICE VISIT

Great service, Mike G was awesome. Car was completed perfectly and returned on time. Very clear on what it needed. Car was completed perfectly and returned on time. Very clear on what it needed. More

by brian.esperson

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Employees Worked With

Michael Gallagher

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Jun 16, 2022 -

Mercedes-Benz of Rocklin responded

Thank you for taking the time to recognize Michael with a 5 star review!

Mercedes-Benz of Rocklin

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