Mercedes-Benz of Rocklin

Great Experience Great group of guys and gals with no pressure sales. First time to a Mercedes dealership and i was super impressed with the whole experience. I woul Great group of guys and gals with no pressure sales. First time to a Mercedes dealership and i was super impressed with the whole experience. I would buy another vehicle from them anytime. More

New car purchase I liked MB of Rocklin. They were very knowledgeable and professional. Michael, Peter and Uriel were very helpful, cheerful courteous and all questi I liked MB of Rocklin. They were very knowledgeable and professional. Michael, Peter and Uriel were very helpful, cheerful courteous and all questions answered . I was very impressed. It was a pleasure to deal with them. . About a week later I talked with James on the telephone. I was not impressed. He seemed to not understand my needs abrupt,. We seemed to go around in circles with the conversation.. More

Alignment Scott took care of me from start to finish for an alignment. I appreciate the professionalism and communication durning my wait for my alignment las Scott took care of me from start to finish for an alignment. I appreciate the professionalism and communication durning my wait for my alignment last month. More

40,000 mile service Great customer service and was kept informed of service that was needed and provided shuttle service home and pickup when vehicle was ready after serv Great customer service and was kept informed of service that was needed and provided shuttle service home and pickup when vehicle was ready after service was completed. More

Completed repairs without consent My service advisor was nice however they did work on my vehicle without my consent. As I was picking up my car, I was informed of this other issue and My service advisor was nice however they did work on my vehicle without my consent. As I was picking up my car, I was informed of this other issue and how much it costs. Not once was I told they had already done the work. I had planned to have my mechanic look at it but was informed that they had already completed the repair. I have responded to all their email requests for reviews yet no one has contacted me about my experience. More

Amazing and Very Knowledgeable Sales and Service! Ronnie Phillips was very knowledgeable and assisted me in choosing the right Mercedes for my wife with no pressure! Highly recommend going in to see a Ronnie Phillips was very knowledgeable and assisted me in choosing the right Mercedes for my wife with no pressure! Highly recommend going in to see and talk to Ronnie about buying your next Mercedes!! John Nixxxxa in service has a great personality and very helpful. More

They were great! Everything from the moment I drove into the dealership has been fantastic. Peter was absolutley great, informative, and provided great customer servic Everything from the moment I drove into the dealership has been fantastic. Peter was absolutley great, informative, and provided great customer service, the aervice dwpartment is awesome. They have followed up with me and let me know they are there for me if I have any questions or need assistance. More