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Mercedes-Benz of Rocklin

Rocklin, CA

3.7
2,997 Reviews

4747 Granite Dr

Rocklin, CA

95677

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Showing 2,997 reviews

January 07, 2019

Nice. This place is better that the one in SACRAMENTO. Bigger, more cars, and everything. And they do know something about the cars they're selling (unlike More

by shudai
Recommend Dealer
Yes
Employees Worked With
Alex Aldarwish, Ronnie Phillips
Jan 09, 2019 -

Mercedes-Benz of Rocklin responded

Thank you for letting us know we earned a 5 star review. We appreciate your business and look forward to serving you in the future!

January 04, 2019

Great Service Mike Daughtery and Rick shop foreman were absolutely great to work with. Gave us their time and resolved some issues that no other shop could fix. We More

by svgiorgi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
See above
Jan 09, 2019 -

Mercedes-Benz of Rocklin responded

Thanks for the feedback. Mike will be more than happy to help you in the future! We appreciate you letting us know we earned a 5 star review!

January 03, 2019

Service took care of things very well. I us to transport new MBZ's to the Sacramento dealership when it was the only one in the Von Housen auto group I, I had a good experience with the Roc More

by TIGERCAT1956
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Dougherty, Wayne Schmid, Bob Michalek
Jan 09, 2019 -

Mercedes-Benz of Rocklin responded

We're happy to know our team was able to take care of your 1997 SL500! Please let us know if anything comes up we can help you with in the future. Thanks for the feedback!

January 02, 2019

Easy, pleasant and friendly Our sales representative, Bob Michalek, was extremely helpful. He showed us and explained everything we needed to know about the car. Very customer f More

by chuckndi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Nishita, Robby Cochran, Bob Michalek
Jan 09, 2019 -

Mercedes-Benz of Rocklin responded

Thanks for letting us know that Bob was able to provide you with 5 star service. We appreciate your business and hope you're enjoying your beautiful, new, Mercedes Benz!

January 02, 2019

Expensive Options I have had my ML Bluetec serviced only at the dealer. Engine light comes on and they casually say the fix would be $3500-$4300. No real discussion More

by dean31
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mike Moreno, Wayne Schmid, Greg Burnett, John Nishita, Eric Treibull
Jan 09, 2019 -

Mercedes-Benz of Rocklin responded

Thank you for your feedback. We're sorry to hear your experience with us wasn't up to our usual high standard. Please contact us if you have any questions and we will be more than happy to help. Lisa Brown lbrown@vonhousen.com

January 01, 2019

Quick easy and great price I worked with Tony who went above and beyond to find me a car that was as close as possible to what I was looking for. Most other dealership did not b More

by Quentin77
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Reemts, Robby Cochran, Tony Alexan
Jan 10, 2019 -

Mercedes-Benz of Rocklin responded

Congratulations on your beautiful, new, Mercedes Benz! Thanks for the 5 star review~

January 01, 2019

Excellent service and great price Greg has always understood that I rely on my sprinter every day for my business and has tried to do the service in a timely manner so the impact on my More

by ROSEVILLEBREAD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Burnett
Jan 10, 2019 -

Mercedes-Benz of Rocklin responded

Thank you for the 5 star review and for recognizing Greg's effort to provide you with first class service for your Sprinter.

January 01, 2019

Routine Service The service was great, from the efficiency and friendliness of the employees to the clean, comfortable and welcoming ambience while waiting for my car More

by DEDEGELIS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Parry
Jan 10, 2019 -

Mercedes-Benz of Rocklin responded

Thanks for the great review! We're proud of our team, our facility, and our product. Our goal is to provide you with the very best service possible. We look forward to serving you in the future.

December 31, 2018

Service department Service department. Gregg our service advisor always takes excellent care of our vehicles. We definitely recommend Gregg to all our friends and More

by JESUSLOVESYOU2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Burnett
Jan 10, 2019 -

Mercedes-Benz of Rocklin responded

Thanks for taking the time to recognize Greg with a 5 star review! We appreciate it and we appreciate the recommendation!

December 31, 2018

Blind Spot. Metris Alex helped and found us the Metris we needed. Thanks Alex. Had to deliver from Midwest. charges were high for this however. He was helpful b More

by blindspotinstalls
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Sepulveda
Jan 10, 2019 -

Mercedes-Benz of Rocklin responded

Thanks for taking the time to give us your feedback. Please let us know if anything comes up we ca help you with in the future. We sincerely appreciate your business and look forward to working with you again.

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