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Mercedes-Benz of Rocklin
Rocklin, CA
3,035 Reviews
Mercedes-Benz of Rocklin is a “Golden Rule” company. We dedicate ourselves to world class customer service in an environment of trust, dignity and fun! It is our mission to provide every driver who comes in not only as a customer, but as if you were a guest of a five-star hotel. At Mercedes-Benz of Rocklin we’re here to help you.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 PM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 3,035 reviews
August 16, 2022
My appointment was confirmed and on time. Pickup was as promised. The service manager John was efficient and quick in handling my file. The folks working there seem to acknowledge me whenever Pickup was as promised. The service manager John was efficient and quick in handling my file. The folks working there seem to acknowledge me whenever I have gone in to dealership. This is why I chose Mercedes instead of Tesla. More
by leegxqo
Verified CustomerEmployees Worked With
John Nishita
August 14, 2022
Wayne and all the crew in the service department at Mercedes-Benz of Rocklin are top notch! I’ll let no one touch my 2011 ML350 except for the service team at MBofR. Mercedes-Benz of Rocklin are top notch! I’ll let no one touch my 2011 ML350 except for the service team at MBofR. More
by garmo13
Employees Worked With
Wayne Schmid
August 12, 2022
Michael is always awesome and gets the job done right the first time. Truly a pleasure to work with him. He so good that when he moved location I followed him. Thank you Michael! first time. Truly a pleasure to work with him. He so good that when he moved location I followed him. Thank you Michael! More
by Ferrari4ever
Employees Worked With
Michael Gallagher
August 08, 2022
We are customer at the MB Rocklin for a few years now. Always great service… and great staff, in particular Wayne who is managing the servicing of our two cars. I definitely would recommend. Always great service… and great staff, in particular Wayne who is managing the servicing of our two cars. I definitely would recommend. More
by HQPCH
Employees Worked With
Wayne Schmid
August 05, 2022
Greg Burnet was very helpful and professional He explained everything in details about problem for my vehicle Overall excellent service 👍 explained everything in details about problem for my vehicle Overall excellent service 👍 More
by LJILJANASTRUGAR
Employees Worked With
Greg Burnett
