
Mercedes-Benz of Rocklin
Rocklin, CA
Filter Reviews by Keyword
By Type
Showing 2,997 reviews
ML 250 Our salesman Art was simply the best car salesman I have ever worked with. He to the time to explain the car we were considering and let’s us experie Our salesman Art was simply the best car salesman I have ever worked with. He to the time to explain the car we were considering and let’s us experience it to the fullest. The process was easy and painless. Finance was simple and easy too. The whole experience was pleasurable. More
Stellar from start to finish. Great service from start to finish. The process was smooth and our sales representative was outstanding. Financing simple and service superb. I highly Great service from start to finish. The process was smooth and our sales representative was outstanding. Financing simple and service superb. I highly recommend any Von Housen dealer for your automotive needs. More
John Nishita is highly recommend as a service advisor! Every time I take our vehicle in for service or warranty work everything is laid out and explained in detail. When we get the vehicle back it is alway Every time I take our vehicle in for service or warranty work everything is laid out and explained in detail. When we get the vehicle back it is always cleaner than when we dropped it off. More
New Customer It's been years since we purchased a new car. This experience was well received. Michael Jackson and Natalie Leatherman both provided great service It's been years since we purchased a new car. This experience was well received. Michael Jackson and Natalie Leatherman both provided great service. Thanks More
Teamwork got my job done. Greg Burnett, assistant Service manager, arranged to have my Sprinter repair handled on a weekend that Sprinter mechanics were not scheduled for work. Greg Burnett, assistant Service manager, arranged to have my Sprinter repair handled on a weekend that Sprinter mechanics were not scheduled for work. He was confident that the minor repair of a door lock could be handled by his service staff and mechanics. He was correct. When I got a call that the Sprinter was ready but they recommended brakes and rotors, they got the job done in the same day. Thank you because my truck out of commission means I lose money. Great service from Scott Perry too, who picked up my work when Greg was not scheduled for work on that Saturday. More
Tom Emerson was amazing! He did everything in his power to make my purchase easy and stress free. I would recommend him to my friends and family was amazing! He did everything in his power to make my purchase easy and stress free. I would recommend him to my friends and family More
Everyone at the dealership made us feel special. This is the second Mercedes I have purchased from this Dealership. I live in Orange County Ca. Most of my Dealing was over the phone. The salesman and This is the second Mercedes I have purchased from this Dealership. I live in Orange County Ca. Most of my Dealing was over the phone. The salesman and Manager were very easy to deal with. I felt like I was dealing with family more than a pushy sales team. I Have Been a National Sales Director for a Access Control Manufacture for over 30 years. May Motto has always been Honesty and Integrity. They delivered Both. I would definitely recommend This Dealership to my Associates. More
Only place to buy a Mercedes This is the best Mercedes place. I bought a previous Mercedes at another Mercedes dealership...by far Rocklin gives the best service and the best deal This is the best Mercedes place. I bought a previous Mercedes at another Mercedes dealership...by far Rocklin gives the best service and the best deal for your money. More
Very transparent and expectations met The sales manager was transparent from start to finish. We came in telling him the experience we’ve had at prior dealership and my past purchase at Me The sales manager was transparent from start to finish. We came in telling him the experience we’ve had at prior dealership and my past purchase at Mercedes Benz. He was very empathetic and It showed by the way he walked us through the entire process. Our entire expectations were met. I realize hiccups occur but he kept his word all the way through and being consistent with the information provided is very important when it comes to major purchases like this. We plan on coming back for future purchases! More
Great service. Vehicle was promised at the appointed time. Service manager was professional and courteous. He explained and communicated well. The work was done Vehicle was promised at the appointed time. Service manager was professional and courteous. He explained and communicated well. The work was done as expected. More