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Mercedes-Benz of Rocklin

Rocklin, CA

3.8
2,997 Reviews

4747 Granite Dr

Rocklin, CA

95677

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Showing 2,997 reviews

July 21, 2022

Mercedes Benz of Rocklin Service Dept. , never fails me and always exceeds my expectations. From exceptional reception greeted when you bring your vehicle; Greg is friendly, then the serv More

by rjzreika
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Nishita, Michael Gallagher
Jul 25, 2022 -

Mercedes-Benz of Rocklin responded

Thank you for the feedback. We're fortunate to have a great service team and we truly appreciate your business!

July 21, 2022

I’ve taken my C300 to Rocklin Mercedes for the life of my beauty of a vehicle. More

by MMS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wayne Schmid
Jul 25, 2022 -

Mercedes-Benz of Rocklin responded

Thank you for the feedback!

July 20, 2022

I was impressed with the cleanliness of the facility. When I arrived at the dealership I was greeted by a technician. He was very courteous and represented the company very well. Please express my th More

by bind_the_broken
Customer Service
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Treibull
Jul 21, 2022 -

Mercedes-Benz of Rocklin responded

Thank you for taking the time to recognize our team with a 5 star review!

July 19, 2022

Very serviced oriented. Customer comes first. Great dealership to buy a car. Good experience as well as a quality car for your money. More

by roxysmom2014
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Nishita, Aaron Thetford, Tony Alexan, Mark Cornell, Ryan Ross, Micah Caplan
Jul 19, 2022 -

Mercedes-Benz of Rocklin responded

Thank you for the feedback! We appreciate your business~

July 19, 2022

My car came out with a huge windshield crack when i got it. The service advisor doesn’t answer my call or return my calls. More

by FLYINGILONGGO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Michael Gallagher
July 19, 2022

I was well taken care of when I brought my car in for its first scheduled service. More

by Jen.grannes
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Parry
Jul 21, 2022 -

Mercedes-Benz of Rocklin responded

Thank you! We appreciate your business~

July 17, 2022

Eric Triebull was amazing. He went above and beyond to make sure my tire was installed saving me from a 2nd, hour long drive. More

by bradleylee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Treibull
Jul 18, 2022 -

Mercedes-Benz of Rocklin responded

We're lucky to have Eric and a great service team! Thank you for the feedback~

July 14, 2022

Peter Alexan was very helpful, knowledgeable and service minded. Wayne Schmid and the service and reception staff were very generous with their attention. Questions that I had were addressed. More

by MZMURPHY
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
The fella who greets me each time in service. Very helpful. , Wayne Schmid, Peter Alexan
Jul 18, 2022 -

Mercedes-Benz of Rocklin responded

Thank you for the great review!

July 14, 2022

We are very upset to hear that you stated needed a new battery we took it to places and it was fully charged and everything was perfect we feel like you were trying to rip us off $2800 More

by Glen Marco
Customer Service
Quality Of Work
Price
Recommend Dealer
No
Employees Worked With
Mike Moreno, Wayne Schmid, Greg Burnett, John Nishita, Eric Treibull, Scott Parry, Michael Gallagher
July 14, 2022

Very easy to deal with and resolved my issues promptly. Wayne is a very good representative for your dealership. More

by HCCBOSS
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Wayne Schmid
Jul 18, 2022 -

Mercedes-Benz of Rocklin responded

Thank you for the great review!

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