Back

Mercedes-Benz of Rocklin

Rocklin, CA

3.7
2,997 Reviews

4747 Granite Dr

Rocklin, CA

95677

Directions

By Type

Showing 2,997 reviews

May 22, 2019

Great customer service All my concerns were addressed immediately. I am highly satisfied with the customer service. I will bring my Mercedes Benz E-350 back to the Rocklin M More

by OB1NANCI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lisa Brown, Eric Treibull
May 22, 2019

Awesome Wayne Schmid is awesome. I highly recommend Mercedes Benz Rocklin. The service is great and the staff is awesome especially Wayne. A+++++. It is a g More

by RICAFORT_MD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wayne Schmid
May 22, 2019 -

Mercedes-Benz of Rocklin responded

We are fortunate to have Wayne and an amazing service team! Thanks for the review. We appreciate your business and hope we have the opportunity to help you in the future~

May 21, 2019

Professionals This dealership is always efficient, professional and courteous for all my vehicle needs. Quote upfront and meet or lesser price for service needs. More

by dpkaufman2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Sliwa
May 22, 2019 -

Mercedes-Benz of Rocklin responded

Thank you very much for the great review! We appreciate your business and will be happy to help you in the future~

May 13, 2019

Lease Since I leased my two Mercedes from them a few years ago, I thought I would give them a second chance since the previous salesman was no longer there. More

by kaorudesai
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Alexan
May 13, 2019 -

Mercedes-Benz of Rocklin responded

We're happy to know Tony was able to help you. We appreciate your business and hope you're enjoying your beautiful new Mercedes Benz!

May 13, 2019

Outstanding Experience Michael, and team provided outstanding service from beginning to end. (Initial maintenance) My vehicle was completed in a timely manner. My only recom More

by kenny_tubbs
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Uriel Gonzales, Michael Dougherty
May 13, 2019 -

Mercedes-Benz of Rocklin responded

Thank you for recognizing our efforts to provide your with the best service possible. We appreciate your business and we appreciate the great review!

May 11, 2019

Excellent service department It is a welcomed experience at the Mercedes of Rocklin service department - always courteous and helpful. They listen to my Mercedes issues and take More

by Rolandakcau
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew - service tech, Eric Treibull
May 13, 2019 -

Mercedes-Benz of Rocklin responded

Thank you for taking the time to let us know Eric and our team earned a 5 star review!

May 10, 2019

Service Center Scott is very nice! He keeps updating about the car every day when my car is in service. The back up camera is working now! Thank you, Scott 😊! More

by tu_melinda
Recommend Dealer
Yes
Employees Worked With
Scott Parry
May 10, 2019 -

Mercedes-Benz of Rocklin responded

We're happy to know your back up camera is up and running! We appreciate your feedback, and look forward to helping you again. Thanks for the review!

May 09, 2019

I was asked to do a review. MB of Rocklin sure is all about getting reviews. They constantly ask for reviews (like A LOT of reviews), so I keep offering up my so-so comments. More

by Is this thing on?
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Eric Treibull
May 09, 2019 -

Mercedes-Benz of Rocklin responded

Thank you for the input. As a family owned business that has been serving our customers for 60 years, we rely on feedback from our customers so we know what we're getting right, and where we need to improve. We sincerely appreciate your business and will be happy to help you in the future~

May 08, 2019

excellent service done to perfection! no detail is forgotten very good dealership w/ competitive pricing, excellent service and great repoire w/ customers. wayne Schmid is a gem. we will return for sure. than More

by HIENT1967
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
wayne schmid
May 08, 2019 -

Mercedes-Benz of Rocklin responded

Thanks for taking the time to recognize Wayne with a 5 star review!

May 07, 2019

Great Good service. Quick response. Do you normally wash cars in for service? 3rd time I have been there and didn’t get a wash. Not a deal breaker, but if More

by 398JJONES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Burnett
May 07, 2019 -

Mercedes-Benz of Rocklin responded

Thank you for your feedback. We do offer complimentary car wash and vacuum for Mercedes Benz that are in for service or maintenance, but unfortunately, we don't have the facilities to wash Sprinters. We're happy to know your overall experience has been great and we appreciate your business. Please let us know how we can help you in the future~

...
178
...