
Mercedes-Benz of Rocklin
Rocklin, CA
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Great customer service All my concerns were addressed immediately. I am highly satisfied with the customer service. I will bring my Mercedes Benz E-350 back to the Rocklin M All my concerns were addressed immediately. I am highly satisfied with the customer service. I will bring my Mercedes Benz E-350 back to the Rocklin Mercedes Benz dealership. Thank you Eric and Lisa. More
Awesome Wayne Schmid is awesome. I highly recommend Mercedes Benz Rocklin. The service is great and the staff is awesome especially Wayne. A+++++. It is a g Wayne Schmid is awesome. I highly recommend Mercedes Benz Rocklin. The service is great and the staff is awesome especially Wayne. A+++++. It is a great place to bring your car/s for service. More
Professionals This dealership is always efficient, professional and courteous for all my vehicle needs. Quote upfront and meet or lesser price for service needs. This dealership is always efficient, professional and courteous for all my vehicle needs. Quote upfront and meet or lesser price for service needs. Time to do the work is usually quite accurate. More
Lease Since I leased my two Mercedes from them a few years ago, I thought I would give them a second chance since the previous salesman was no longer there. Since I leased my two Mercedes from them a few years ago, I thought I would give them a second chance since the previous salesman was no longer there. I dealt with Tony and he took the time to make sure I had all the options I wanted on each car and went over them. Had a good experience and will deal with him again. More
Outstanding Experience Michael, and team provided outstanding service from beginning to end. (Initial maintenance) My vehicle was completed in a timely manner. My only recom Michael, and team provided outstanding service from beginning to end. (Initial maintenance) My vehicle was completed in a timely manner. My only recommendation would be to make sure the tires have some dressing on them. More
Excellent service department It is a welcomed experience at the Mercedes of Rocklin service department - always courteous and helpful. They listen to my Mercedes issues and take It is a welcomed experience at the Mercedes of Rocklin service department - always courteous and helpful. They listen to my Mercedes issues and take care of them promptly with good explanations to back the work performed. More
Service Center Scott is very nice! He keeps updating about the car every day when my car is in service. The back up camera is working now! Thank you, Scott 😊! Scott is very nice! He keeps updating about the car every day when my car is in service. The back up camera is working now! Thank you, Scott 😊! More
I was asked to do a review. MB of Rocklin sure is all about getting reviews. They constantly ask for reviews (like A LOT of reviews), so I keep offering up my so-so comments. MB of Rocklin sure is all about getting reviews. They constantly ask for reviews (like A LOT of reviews), so I keep offering up my so-so comments. Basically, I think MB is just like any other car dealer. They do what they're asked to do (even when it is the car telling me I need to do it). It isn't rocket science. And, there isn't anything great about it. It is what it is. Do I think they treat you extra special because you spent $100,000 on a car? Absolutely not. They treat you basically like the Honda or Hyundai dealer treats you. Honestly, it makes me feel stupid for spending $100,000 on a car. MB is no longer a "luxury" brand for the wealthy. They are just another brand anyone can drive. And, it seems anyone making minimum wage "buys" a $100,000 vehicle these days. As a result, the dealer treats you like any other brand. There simply isn't anything special about it, other than I know I will have repairs and the bills will be more expensive than my other options. So, I wouldn't recommend them. I also wouldn't NOT recommend them, if that is what you want. They're local and that is great! I tried going outside my comfort zone and they taught me a lesson in that I am not their target customer. I'm too practical and like to do things that makes sense. Mercedes has amazing aesthetics inside and out. Beautiful to look at. But, they are NOT practical and don't make sense as a mode of transportation for me, personally. But, to each their own. They could stop asking me for reviews. That might up their rating a bit. More
excellent service done to perfection! no detail is forgotten very good dealership w/ competitive pricing, excellent service and great repoire w/ customers. wayne Schmid is a gem. we will return for sure. than very good dealership w/ competitive pricing, excellent service and great repoire w/ customers. wayne Schmid is a gem. we will return for sure. thanks for a great job. More
Great Good service. Quick response. Do you normally wash cars in for service? 3rd time I have been there and didn’t get a wash. Not a deal breaker, but if Good service. Quick response. Do you normally wash cars in for service? 3rd time I have been there and didn’t get a wash. Not a deal breaker, but if you don’t was sprinters, let me know and I’ll stop complaining. Overall, great service. More