
Mercedes-Benz of Rocklin
Rocklin, CA

Filter Reviews by Keyword
By Type
Showing 2,997 reviews
Rocklin Mercedes Service I love going to this dealer's service center. Everyone is pleasant and helpful. Greg and Cindy are the best. I have been a customer here since they I love going to this dealer's service center. Everyone is pleasant and helpful. Greg and Cindy are the best. I have been a customer here since they opened in Rocklin. More
Rocklin Service Dept. did a excellent job and enjoyed working with Eric, the service advisor. He kept us informed which we appreciated. Will continue to have our ca Dept. did a excellent job and enjoyed working with Eric, the service advisor. He kept us informed which we appreciated. Will continue to have our car serviced there! More
Outstanding service First time to the dealership. The Service Advisor and the service was really good. I will continue to bring my car back to Rocklin MB for all of my First time to the dealership. The Service Advisor and the service was really good. I will continue to bring my car back to Rocklin MB for all of my service needs. More
Purchase was great! Need better follow up. My purchase experience was wonderful! I love my car and will definitely buy from the dealer again. I’d rate the employee a 5 if solved my problem stat My purchase experience was wonderful! I love my car and will definitely buy from the dealer again. I’d rate the employee a 5 if solved my problem stated below. My spare key does not work. I’ve called 3 times and left messages each time. I may need to drive over there and address the issue. I wish they would correct the problem and deliver the key to me. That would be outstanding customer service! More
My purchase experience was wonderful! I love my car and will definitely buy from the dealer again. I’d rate the employee a 5 if solved my ... I love my car and will definitely buy from the dealer again. I’d rate the employee a 5 if solved my ... More
In and Out My service visit went as expected. I browsed the sales floor, and got engaged with a couple salesmen. The first younger man was nice and helpful. At o My service visit went as expected. I browsed the sales floor, and got engaged with a couple salesmen. The first younger man was nice and helpful. At one point I was passed on to a manager, who was rude, and insulting, not good for business guys! More
Best experience Good costumer service and patience with the costume, he took his time with the costumes tell them everything we needed to know about the car and how t Good costumer service and patience with the costume, he took his time with the costumes tell them everything we needed to know about the car and how to care for it. More
Great customer service! Made recommendations appropriate to my situation and gave options. Didn't try to just shove the most pricey option. Car came back clean and shiny. Made recommendations appropriate to my situation and gave options. Didn't try to just shove the most pricey option. Car came back clean and shiny. More
Service Incredible service from all of those in the service department. Wayne is always there to help and take care of things. I appreciate all he does for me Incredible service from all of those in the service department. Wayne is always there to help and take care of things. I appreciate all he does for me. More
Great Customer Service I can’t not say enough great things about GREG BURNETT ! His dedication to his customers is outstanding and has always followed through with any and I can’t not say enough great things about GREG BURNETT ! His dedication to his customers is outstanding and has always followed through with any and all of my needs for my “SPRINTER VAN” More