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Mercedes-Benz of Rocklin

Rocklin, CA

3.6
2,997 Reviews

4747 Granite Dr

Rocklin, CA

95677

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Showing 2,997 reviews

July 24, 2019

Always great Service as expected from a Mercedes service center. Car was ready on time as promised and it always seems as though they take extra care to make sure More

by sqscoomer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Alexan, Justin Watts
Jul 24, 2019 -

Mercedes-Benz of Rocklin responded

Our goal is to get you and your vehicle back on the road as quickly and efficiently as possible. Thank you for your business and thank you for the feedback!

July 24, 2019

so far so good I am overall pleased with the service I get from your Rocklin store, except for one thing: they are not washing Sprinter vans anymore, this is a servi More

by ENIGMATILE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Burnett
Jul 24, 2019 -

Mercedes-Benz of Rocklin responded

Thank you for your feedback. We truly value your business and look forward to helping you again in the future~

July 24, 2019

2005 Buick LeSabre Limited Antowan Alexan handled my internet purchase professionally. - He told the truth about everything and the car was delivered to my driveway being every More

by rickallenhh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Antowan Alexan - He is a Rock Star., Tony Alexan
Jul 24, 2019 -

Mercedes-Benz of Rocklin responded

Thanks for recognizing Tony and his efforts to provide you with the best service possible. Enjoy your beautiful new purchase!

July 24, 2019

Battery comeback Was in for a major warranty job and a few days later had a new problem. Was not to happy about coming back in so soon. Guessing the service advisor More

by johnnyandhazel
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Scott Parry
Jul 24, 2019 -

Mercedes-Benz of Rocklin responded

Thank you for the feedback. We apologize for your inconvenience but are happy to know Scott was able to handle the situation to your satisfaction. Let us know if anything comes up we can help you with!

July 23, 2019

Great service and Wayne was prompt quick and efficient with ensuring us of our updates on our car. He continued to keep us updated on the timeline and even had a l More

by SSra123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wayne Schmid
Jul 23, 2019 -

Mercedes-Benz of Rocklin responded

We're lucky to have a great team and an amazing facility! Thank you very much for your business and for the recommendation~

July 23, 2019

Saved our weekend!! We were traveling to Graeagle in our brand new Sprinter RV from our home in Los Gatos when the check engine light came on! We were closest to Sacramen More

by LANI0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Burnett, Scott Parry
Jul 23, 2019 -

Mercedes-Benz of Rocklin responded

We're lucky to have a great Sprinter team! Thank you for taking the time to recognize them with a 5 star review~

July 23, 2019

Great experience. Went it for service and they handled everything with the proper speed. Even provided a loaner car for a few days while my car was being fixed. More

by Wade
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Dougherty
Jul 23, 2019 -

Mercedes-Benz of Rocklin responded

We're happy to hear your service visit went well. We appreciate you letting us know we earned 5 stars!

July 23, 2019

Wayne Schmidt He's thorough and goes out of his to be helpful. Always a pleasure to deal with Wayne! With Wayne you can rest assured that he's checked every availa More

by Richard
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Reemts
Jul 24, 2019 -

Mercedes-Benz of Rocklin responded

We are fortunate to have a great team here at Mercedes Benz of Rocklin. Thanks for letting us know we earned 5 stars!

July 22, 2019

Amazing The service department is amazing and really helpful, Erik helped me and got everything done smoothly and it was and every thing is working fine. More

by Hamza123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Treibull
Jul 23, 2019 -

Mercedes-Benz of Rocklin responded

Thank you for recognizing Eric and his efforts to provide you with first class service. We appreciate your business and look forward to serving you in the future~

July 21, 2019

Finance Mark was the reason I purchase the car he was great gentleman, he was a great help and fun to work with. He delivered my car personally, thank you Mar More

by albertgabriel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Cornell
Jul 22, 2019 -

Mercedes-Benz of Rocklin responded

Thank you for letting us know that Mark was able to help you find the perfect car for your needs. Thank you for your business and enjoy your beautiful, new, Mercedes Benz!

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