Mercedes-Benz of Rocklin

repair work I got a flat tire & brought the car in for service, the service was prompt, service agent was good and friendly, facilities are nice & comfortable. I got a flat tire & brought the car in for service, the service was prompt, service agent was good and friendly, facilities are nice & comfortable. More

Amazing service Always appreciate how well I’m treated. Eric really is a wonderful easy going guy, He always make sure I know exactly what going on with the service o Always appreciate how well I’m treated. Eric really is a wonderful easy going guy, He always make sure I know exactly what going on with the service of my car. I would recommend your dealership to my friends and family. You all go above and beyond to make the experience amazing. More

Mercedes-Benz of Rocklin This dealership customer service and it’s service center are far and away the best I’ve ever dealt with in my 30 years of car ownership This dealership customer service and it’s service center are far and away the best I’ve ever dealt with in my 30 years of car ownership More

Consistently Great Service Friendly staff, knowledgeable and helpful. Wayne Schmid is excellent. He is always available and very responsive. I can even text him to ask for guida Friendly staff, knowledgeable and helpful. Wayne Schmid is excellent. He is always available and very responsive. I can even text him to ask for guidance on questions about service. More

Great Experience I Drive from Ripon to Rocklin for the exceptional sales and service help I can only get at this dealership. Alex and Robby habe both taken the time a I Drive from Ripon to Rocklin for the exceptional sales and service help I can only get at this dealership. Alex and Robby habe both taken the time and went above and beyond to help meet my auto needs. The Finance crew has also went above and beyond to help me secure the rates I needed. More

Building a great relationship Always reliable, friendly and takes care of business. I rely on my service advisor and the dealership to protect my investment and at a fair price. I Always reliable, friendly and takes care of business. I rely on my service advisor and the dealership to protect my investment and at a fair price. I feel that the relationship that I have developed with the dealership and my service advisor is mutually important was earned. More

James ! he is just awesome! James is the only reason i have been with benz over the years. no pressure sales, always accommodating even on his days off! he is just awesome! James is the only reason i have been with benz over the years. no pressure sales, always accommodating even on his days off! More

MB Rocklin Gave Me an Easy Breezy Car Purchase I submitted requests to 5 area MB dealerships for a specific vehicle. First one to find that vehicle wins. MB Sacramento had the vehicle but MB Rockli I submitted requests to 5 area MB dealerships for a specific vehicle. First one to find that vehicle wins. MB Sacramento had the vehicle but MB Rocklin retrieved it to make the initial vehicle inspection more convenient for me. 24 hours later I purchased my first MB. The sales process was very smooth and efficient. I gave them the price I needed (which was about $1,500 below ask). They agreed. Done. The only speed bumps were the trade-in value where they low-balled me (offered less than low Kelley Blue Book) and the finance department where they VERY aggressively pushed warranty and maintenance packages. Ultimately, MB Rocklin met the CarMax trade-in value and we managed to get out of the finance department before my husband and the finance rep came to blows. (Whew! It was getting close.) Overall, it was a positive experience. I am loving my new Certified Pre-Owned GLA 250 4Matic and hoping the service department experience is as positive as the sales experience...and that I don't need it often. More

Quick, efficient, courteous Mike was able to get the job done quickly and even came in at less than the original estimate. He kept me apprised all the way. Mike was able to get the job done quickly and even came in at less than the original estimate. He kept me apprised all the way. More

Check voice-activated navigation system. Michael Sliwa helped me. Mike is a very good instructor and patient problem-solver. We discovered that it is not the car that needs help, but it is th Michael Sliwa helped me. Mike is a very good instructor and patient problem-solver. We discovered that it is not the car that needs help, but it is the driver — me! We practiced giving the car instructions... though Mercedes still wants to give crazy directions occasionally. That probably can be fixed by my being more specific. Oh, never use the word “Mercedes” in general conversation while driving — or its all systems alert! I love this car and I have nothing but praise for this dealership - both sales and service. More