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Mercedes-Benz of Rocklin

Rocklin, CA

3.8
2,997 Reviews

4747 Granite Dr

Rocklin, CA

95677

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Showing 2,997 reviews

August 17, 2022

Came in with no engine lite on and now had one come on literally 2 days after bringing it. I brought it in for a starter problem and now with the dinging on my car when opening the door a completely diffe More

by BABYBALBOA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Wayne Schmid
August 16, 2022

I brought my car in for tint. They were nice, quick and gave me a loaner to drive. It was done the next day and only because I brought it in later in the morning. Otherwise it wou More

by amberr_turner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Nishita, Arthur Rose
Aug 19, 2022 -

Mercedes-Benz of Rocklin responded

Thank you for the feedback!

August 16, 2022

My appointment was confirmed and on time. Pickup was as promised. The service manager John was efficient and quick in handling my file. The folks working there seem to acknowledge me whenever More

by leegxqo
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
John Nishita
Aug 19, 2022 -

Mercedes-Benz of Rocklin responded

Thank you for the 5 star review!

August 14, 2022

Art was excellent and explained everything about the options in the vehicle. Good job Art. More

by brad60
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Arthur Rose
Aug 15, 2022 -

Mercedes-Benz of Rocklin responded

Thank you for the 5 stars! Enjoy your beautiful new Mercedes Benz!

August 14, 2022

Wayne and all the crew in the service department at Mercedes-Benz of Rocklin are top notch! I’ll let no one touch my 2011 ML350 except for the service team at MBofR. More

by garmo13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wayne Schmid
Aug 15, 2022 -

Mercedes-Benz of Rocklin responded

Thank you for the great review!

August 12, 2022

Michael is always awesome and gets the job done right the first time. Truly a pleasure to work with him. He so good that when he moved location I followed him. Thank you Michael! More

by Ferrari4ever
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Gallagher
Aug 15, 2022 -

Mercedes-Benz of Rocklin responded

We're lucky to have Michael! Thank you for your business and thank you for the great review~

August 09, 2022

Everything was fine however the warning message did come up on our trip during the last week We will call to have the issue checked out More

by MIK2020
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wayne Schmid
Aug 10, 2022 -

Mercedes-Benz of Rocklin responded

Thank you for the nice review!

August 08, 2022

We are customer at the MB Rocklin for a few years now. Always great service… and great staff, in particular Wayne who is managing the servicing of our two cars. I definitely would recommend. More

by HQPCH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wayne Schmid
Aug 10, 2022 -

Mercedes-Benz of Rocklin responded

We appreciate your loyalty and your recommendation!

August 07, 2022

Always kind, and always helpful, even when they’re buried in work. Everyone working the service department is friendly and polite. More

by LB
Recommend Dealer
Yes
Employees Worked With
Wayne Schmid
Aug 10, 2022 -

Mercedes-Benz of Rocklin responded

Thank you!

August 06, 2022

Excellent customer service. I live in Paradise, CA and would never go to Courtesy Motors for my Mercedes purchase More

by macneipj
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Nishita
Aug 11, 2022 -

Mercedes-Benz of Rocklin responded

Thank you for the feedback. We appreciate your loyalty to Mercedes Benz of Rocklin!

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