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Mercedes-Benz of Rocklin

Rocklin, CA

4.0
2,992 Reviews

4747 Granite Dr

Rocklin, CA

95677

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Showing 2,992 reviews

August 19, 2022

Mike Lazzara is the sales person who helped us with our new lease. He really went to bat for us, above and beyond, to get us into a new 2022 Mercedes and even the color we wanted. We continue to be very More

by gusakovserg
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Lazara
Aug 19, 2022 -

Mercedes-Benz of Rocklin responded

Thank you for recognizing Mike with a 5 star review! Enjoy your beautiful Mercedes Benz ~

August 19, 2022

Michael G. at Rocklin location is an excellent service manager. He’s trustworthy and goes above and beyond to make sure that I have a positive experience when I More

by bola0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Gallagher
Aug 19, 2022 -

Mercedes-Benz of Rocklin responded

We're lucky to have Michael! Thank you for the feedback~

August 19, 2022

It was amazing! I loved the detail on my car, and how it was washed! More

by julieellis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wayne Schmid
Aug 19, 2022 -

Mercedes-Benz of Rocklin responded

Thank you for the feedback!

August 19, 2022

Peter was very helpful and knew exactly what I was looking for. He took his time explaining each car to me and educating me. More

by cooktaylor101
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter Alexan, Ryan Ross, Micah Caplan
Aug 23, 2022 -

Mercedes-Benz of Rocklin responded

Thank you for letting us know Peter and our sales team earned a 5 star review! We appreciate your business and will be happy to assist you again in the future~

August 18, 2022

I have always had a good experience with Wayne and the service department. I would recommend this dealership to my friends. More

by mark.montgomery
Recommend Dealer
Yes
Employees Worked With
Wayne Schmid
Aug 19, 2022 -

Mercedes-Benz of Rocklin responded

Thank you for recognizing Wayne with a 5 star review!

August 17, 2022

Came in with no engine lite on and now had one come on literally 2 days after bringing it. I brought it in for a starter problem and now with the dinging on my car when opening the door a completely diffe More

by BABYBALBOA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Wayne Schmid
August 16, 2022

I brought my car in for tint. They were nice, quick and gave me a loaner to drive. It was done the next day and only because I brought it in later in the morning. Otherwise it wou More

by amberr_turner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Nishita, Arthur Rose
Aug 19, 2022 -

Mercedes-Benz of Rocklin responded

Thank you for the feedback!

August 16, 2022

My appointment was confirmed and on time. Pickup was as promised. The service manager John was efficient and quick in handling my file. The folks working there seem to acknowledge me whenever More

by leegxqo
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
John Nishita
Aug 19, 2022 -

Mercedes-Benz of Rocklin responded

Thank you for the 5 star review!

August 14, 2022

Wayne and all the crew in the service department at Mercedes-Benz of Rocklin are top notch! I’ll let no one touch my 2011 ML350 except for the service team at MBofR. More

by garmo13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wayne Schmid
Aug 15, 2022 -

Mercedes-Benz of Rocklin responded

Thank you for the great review!

August 14, 2022

Art was excellent and explained everything about the options in the vehicle. Good job Art. More

by brad60
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Arthur Rose
Aug 15, 2022 -

Mercedes-Benz of Rocklin responded

Thank you for the 5 stars! Enjoy your beautiful new Mercedes Benz!

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