Mercedes-Benz of Rocklin

Scott bent over backwards for Me Again during this problem. He knows I work and found me a loaner and had My car Finished today. I didn’t think I’d be getting it back until tomorrow. problem. He knows I work and found me a loaner and had My car Finished today. I didn’t think I’d be getting it back until tomorrow. More

Awesome people, professional and accommodating. Thank you Peter Alexan and John Nishita for the outstanding job you guys are doing. Thank you Peter Alexan and John Nishita for the outstanding job you guys are doing. More

My advisor Mike is very personable, professional and polite. He kept informed as to my car’s progress. polite. He kept informed as to my car’s progress. More

It was okay, I prefer my service tech. I was also not given the full information on what to was expected. I was also not given the full information on what to was expected. More

Eric is great to work with. .. always keeps me updated... glad he’s my customer service rep .. always keeps me updated... glad he’s my customer service rep More

Great people, from first phone contact to service coordinator with clear communication to set the right expectations. coordinator with clear communication to set the right expectations. More

Pleased with the loaner and work done on my car . No more squeaks. Thank you No more squeaks. Thank you More

Too slow, never any loaners, never ready. You get an appt one morning and by the end of the day, they haven’t even gotten to it. You get an appt one morning and by the end of the day, they haven’t even gotten to it. More

Eric is great! ! Always willing to help, prompt response time and went above and beyond!! ! Always willing to help, prompt response time and went above and beyond!! More