Back

Mercedes-Benz of Rocklin

Rocklin, CA

3.6
2,998 Reviews

4747 Granite Dr

Rocklin, CA

95677

Directions

By Type

Showing 2,998 reviews

March 30, 2025

My salesman Ibrahim was very helpful and helped me get into the specific vehicle that I wanted. He worked well with the finance department to work out the numbers for me . He was very polite and even made More

by Kristen Lake
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ibrahim
February 11, 2025

Since they changed ownership they have gone downhill tremendously. No one ever answers the phone in the service or parts dept and you have to keep calling and calling. Leaving a mssg is no use, no retur More

by LolaT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Wayne Schmid
February 03, 2025

Purchased three AMGs in the past, last summer ordered a new one. What a mistake: this place is not what it used to be, total lack of communication and transparency, "promise made promise kept" does not exi More

by 6g Schnell
Recommend Dealer
No
Employees Worked With
Ronnie Phillips
February 01, 2025

I live 2 time zones away, but was very interested in a car on their lot. I was connected with a sales rep, Tommy, who immediately went into the lot (in the rain!) and took a video of all the aspects of th More

by rubyscraig
Recommend Dealer
Yes
Employees Worked With
Brehon Quigley, Tommy Davis, Robert Reed
January 17, 2025

Miserable experience selling my 2013 SLK to this dealership. Have purchased 4 M-Class MB over the years from Von Housen. Always took my car there for service. I left the dealership after selling More

by godisago
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Jeremy ?
January 07, 2025

Not honest. Purchased Sprinter & the salesman was rude, didn't give me the 2nd key or the special tool to remove tires that was listed on sales sheet he provided More

by STINGHER2
Recommend Dealer
No
Employees Worked With
Alex
October 15, 2024

Buyer beware! Do not send your wife or daughter here alone! I am writing to express my deep dissatisfaction with the service I have received at your establishmen More

by Dontbuyhere
Trade-in Experience
Recommend Dealer
No
Employees Worked With
Darren Arnaud
October 15, 2024

This place has turned to absolute garbage! The rudest General Manager and staff! Someone needs to bring these men to earth as they are complete disrespectful humans. More

by Dontbuyhere
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Darren Arnaud
October 08, 2024

If you want to spent money here - read this, and stay away! I was very interested in a 2022 BMW X7 they have - 50k$+, sent inquiry about availability, guy named Elijah responded, I asked about best pric More

by SPRINTERPOST
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Elijah
September 12, 2024

I am a trustful senior, who unfortunately bought a "certified vehicle" about 3 months ago at this dealer, and the people involved in the process, the salesman, the sales manager and later one of the s More

by chgalvis33
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Ronnie Phillips
1
...