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Mercedes-Benz of Princeton - Service Center
Lawrence, NJ
1,438 Reviews
Mercedes-Benz of Princeton is proud to serve the Hamilton Township, Mansfield Township, and Eastern Pennsylvania. If you're looking for Authorized Mercedes-Benz service in Levittown, Trenton or Morrisville we are here to give great care to your vehicle and provide you with a high level of customer service.
Schedule a Service Appointment today, or review our great service specials.
If you have questions about how to set your clock or program your garage door opener you may find the answer in our collection of how-to videos.
If you need Roadside Assistance in Trenton, Allentown, Yadley, Princeton Junction, Robbinsville, somewhere in Eastern New Jersey or Western Pennsylvania or anywhere in the US the information on our Roadside Assistance page will be helpful.
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This rating includes all service center reviews, with more weight given to recent reviews.
Service Price Transparency
Workmanship
Service Time
Service Communication
Hours
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
1,438 Reviews of Mercedes-Benz of Princeton - Service Center
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February 26, 2019
Excellent Service I had a great experience with Robert when I recently picked up my new car. He went over all of the features and functions with expert skill. He was I had a great experience with Robert when I recently picked up my new car. He went over all of the features and functions with expert skill. He was able to show me the difference between my previous car and the new one, which was a huge help. More
by J.A.
Employees Worked With
February 21, 2019
Follow Up Visit with Robert So after a great experience in the lease and delivery of my new E 450, I returned recently to the dealership to collect permanent plates/registration. So after a great experience in the lease and delivery of my new E 450, I returned recently to the dealership to collect permanent plates/registration. After connecting with my salesman Paul Lai, I was able to sit in the vehicle with Robert to get a few questions answered. These new E Class’ are incredible machine from a technology standpoint, and Robert (again) was right there going the extra mile to make sure all my “dumb” questions were answered. He is so patient and attentive....a great asset to MB of Princeton! The combination of Paul and Robert is a killer team. I look forward to many years of future terrific experiences! Jeff Stuart More
by Jeffstuart80
February 18, 2019
Great service experience. The entire experience, including scheduling, drop off, loaner car, and pickup was excellent. My loaner car was new, clean and had a full tank of gas The entire experience, including scheduling, drop off, loaner car, and pickup was excellent. My loaner car was new, clean and had a full tank of gas - couldn't ask for more. More
by joe calo
Employees Worked With
February 17, 2019
Perfection For over 20 years Mercedes Benz of Princeton (formerly Princeton Motorsport) is the only dealer that services any of my vehicles. Brian and Jeff ( an For over 20 years Mercedes Benz of Princeton (formerly Princeton Motorsport) is the only dealer that services any of my vehicles. Brian and Jeff ( and Harry before he retired) and all the staff are truly professionals. They have always gone the extra mile for any service that I have EVER needed. And always done it properly and reasonably. I wouldn't consider going anywhere else! More
by Director
February 17, 2019
Dealership services This dealer doesn’t have a detail department for serviced cars, I did not know this when I purchased the vehicle. This will influence make next vehicl This dealer doesn’t have a detail department for serviced cars, I did not know this when I purchased the vehicle. This will influence make next vehicle purchase/lease. Service department is very good! Staff friendly and efficient. More
by Larkinj92
Employees Worked With
February 16, 2019
Great Dealership Service department is very receptive. They are very open and are excellent at communicating what is going on with your car. I like how they text you u Service department is very receptive. They are very open and are excellent at communicating what is going on with your car. I like how they text you updates More
by Spungen
February 16, 2019
Courteous and professional service I've always been satisfied with the service at Mercedes Princeton. The personnel are competent and friendly. Service is done in a timely manner.. A lo I've always been satisfied with the service at Mercedes Princeton. The personnel are competent and friendly. Service is done in a timely manner.. A loner is always provided without charge. More
by Orca
Employees Worked With
February 13, 2019
Small but annoying electrical issue Electrical problem where four rear vehicle items suddenly quit working. No fuses failed. Service Rep Jeff diagnosed problem and arranged for repairs q Electrical problem where four rear vehicle items suddenly quit working. No fuses failed. Service Rep Jeff diagnosed problem and arranged for repairs quickly. MB Princeton service over twenty-five years has been top notch for me More
by Joep
Employees Worked With
February 13, 2019
I LOST TIME AND LOTS OF MONEY! I made reservation on line and spoke to rep. I was shuttled to mall and 1 1/2 hour later I received call call they had not started on car no because I made reservation on line and spoke to rep. I was shuttled to mall and 1 1/2 hour later I received call call they had not started on car no because no signature. I spoke to Robert and the work would be done.. Hours later I was asked about spark plugs for extra 600 plus more and air filter for 300 dollars more.. I opted for spark plugs ( i thought better for the car.. Work finally done at 3:30 and I spent 615.00 dollars more only after I asked for a discount. There happened to be a coupon for 75.00 dollars but nobody would help me with any of the discounts or said anything unless I said something. SO I paid double than what I had planned. Sorry and thank you would have been nice. Making the customer aware of specials would be good customer service. A bit disappointing. More
by aateddy
Employees Worked With
February 12, 2019
Superb service, as always The service is always perfect. I have never had a problem for 10 years now. It is my ninth leased car and this dealership never disappoints, never let The service is always perfect. I have never had a problem for 10 years now. It is my ninth leased car and this dealership never disappoints, never lets you down. And Brian McCoy is the best. More
by Adrian
