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Mercedes-Benz of Princeton - Service Center

Lawrence, NJ

4.9
1,402 Reviews
Mercedes-Benz of Princeton is proud to serve the Hamilton Township, Mansfield Township, and Eastern Pennsylvania. If you're looking for Authorized Mercedes-Benz service in Levittown, Trenton or Morrisville we are here to give great care to your vehicle and provide you with a high level of customer service. Schedule a Service Appointment today, or review our great service specials. If you have questions about how to set your clock or program your garage door opener you may find the answer in our collection of how-to videos. If you need Roadside Assistance in Trenton, Allentown, Yadley, Princeton Junction, Robbinsville, somewhere in Eastern New Jersey or Western Pennsylvania or anywhere in the US the information on our Roadside Assistance page will be helpful.

2910 U.S. 1

Lawrence, NJ

08648

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1,402 Reviews of Mercedes-Benz of Princeton - Service Center

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October 29, 2019

I dropped in Princeton Mercedes without an appointment to check on my trunk lid which appeared not to seat correctly. Victor Rivera, service consultant, quickly took a look and got it into the shop for what More

by John Wynne
Recommend Dealer
Yes
Employees Worked With
Victor Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 31, 2019 -

Mercedes-Benz of Princeton responded

Thank you for taking the time out to write Victor an excellent review!!!!

October 27, 2019

repairs No issues. The repairs were done in a timely fashion with a reasonable cost. An additional repair is being scheduled to be done in the coming week s More

by Meroujan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Linda Tague
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 28, 2019 -

Mercedes-Benz of Princeton responded

Meroujan, Thank you so much for the excellent 5 star review for Linda! We are so pleased that she is your go-to Service Writer!! Thank you for the continued business!!

October 27, 2019

Concierge Service Robert Lisi is so well trained for Concierge Service that he amazes me with the depth of knowledge about all the nuances of my 2020 C-300 4Matic sedan More

by jfpilaro
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Arno Orsini
4.0
This rating includes all reviews, with more weight given to recent reviews.
Tarissa Rinier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert John Lisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 28, 2019 -

Mercedes-Benz of Princeton responded

Thank you for taking the time to write a 5 star review!!!! We are so pleased that Robert was able to provide to you an exceptional service experience! Thank you for your continued business!! Joseph Hobbs Internet Manager jhobbs@mbprinceton.com

October 26, 2019

GLC300 Service Excellent service dept. Quite a price for service and final price came in lower than quote. Prices are very reasonable. Never had an issue with serv More

by RB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dale Cook
5.0
This rating includes all reviews, with more weight given to recent reviews.
Victor Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 26, 2019 -

Mercedes-Benz of Princeton responded

RB, Thank you so much for the excellent 5 star review for Dale, and Victor!

October 26, 2019

Good Experience The service department did a great job, it was I imagine very difficult. The defective parts were replaced albeit they were special ordered from Mer More

by Al
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Arno Orsini
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Paul Karkenny
Oct 28, 2019 -

Mercedes-Benz of Princeton responded

Al, Thank you so much for the excellent 5 star review for Arno and Paul!

October 26, 2019

execelent they are very good in everything you need.iev used them for years.always accomidating and helpful. i would like a paper survey as i;m not that com More

by connie
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jeffery Hirtler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 26, 2019 -

Mercedes-Benz of Princeton responded

We appreciate your commitment to our dealership, and thank you for your continued business!!

October 26, 2019

Terrific service department Accurate estimates and timely service. I like that I always have the same service advisor. Linda is terrific. The ladies at the front desk are alway More

by RH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Linda Tague
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 26, 2019 -

Mercedes-Benz of Princeton responded

RH, Thank you so much for the excellent 5 star review for Linda! We are so pleased that she is your go-to Service Writer!! Thank you for the continued business!!

October 26, 2019

Mercedes Benz of Princeton cares about its customers On a Friday, I was having an issue with my Sprinter and several warning lights lit up. This is our family vehicle which is handicap accessible for my More

by marcyfantel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Hobbs
Oct 26, 2019 -

Mercedes-Benz of Princeton responded

Thank you for taking the time out to write such a thoughtful 5 star review!!!! Joseph Hobbs Internet Manager jhobbs@mbprinceton.com

October 23, 2019

service all went well, loaner was ready, car was finished on time and everyone involved was professional. I was good experience. I always speak of the dealer More

by joe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeffery Hirtler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 24, 2019 -

Mercedes-Benz of Princeton responded

Thank you for the 5 stars!!!! If there is anything we can help you with in the future, please let us know. Thank you for your business!!

October 20, 2019

normal service plus Jeffery Hirtler was quit helpful and explained that additional items should be done beside the normal service. He also explained what the cost would b More

by mbe400
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeffery Hirtler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 24, 2019 -

Mercedes-Benz of Princeton responded

Thank you for the stars!!!! If there is anything we can help you with in the future, please let us know. Thank you for your business!!

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