Mercedes-Benz of Princeton

I am not a person who writes reviews frequently and I do it only when something is extremely bad or good. With MB Princeton/Paul Lai it is certainly the later. He is very professional, thorough in his work it only when something is extremely bad or good. With MB Princeton/Paul Lai it is certainly the later. He is very professional, thorough in his work and very gentle. He is not a typical sales person who pushes you and confuse to make a decision on the spot. Paul was very polite honest and was very straightforward with his approach. I had good experience with him and would recommend him to anyone without any hesitation. More

My experience with Mercedes Benz of Princeton was and always is excellent. Tom Knobloch Jr. has superior skills and knowledge about the automotive industry. He is also very personable and has years of ex always is excellent. Tom Knobloch Jr. has superior skills and knowledge about the automotive industry. He is also very personable and has years of experience. This specific Mercedes-Benz dealership strives for excellence in customer service and holds the highest regards to quality care of all individuals who enter their showrooms. All of this made purchasing my new vehicle a great experience. I truely appreciate how simple and easy this car buying experience was. Thank you so much Tom Knobloch Jr and all of the wonderful staff at Mercedes-Benz of Princeton. J.Gagliardo More

This is my first Mercedes and I am hooked! Arno Orsini was recommended to me highly. He was professional, corteous, and extremely honest, which is so rare in this industry. My previous car was a BMW a was recommended to me highly. He was professional, corteous, and extremely honest, which is so rare in this industry. My previous car was a BMW and it was truly the worst car buying encounter I have ever had. This is my 8th car purchasing/leasing experience and the most rewarding of all. Arno treated me as if I was a VIP customer from the minute I entered the showroom until I drove off in my new car. My brother has been in the car business for over 25 years (out of state) and has always guided me through my transcations. During this time, Arno was extrememly patient with my numerous questions and concerns via email-getting back to me in a timely manner. There were no surpises on the day I signed the financial documents. It was quick and painless. Arno's demonstration of the car was very informative- especially to someone as technilogically deficient as myself! A good product sells itself but the relationship with the customer is the most important aspect of any purchase. More

This is my 3rd vehicle from Dale Cook. He is the best at what he does and really takes the time to understand what the customer wants. He is very patient and finds exactly the right vehicle to meet the need what he does and really takes the time to understand what the customer wants. He is very patient and finds exactly the right vehicle to meet the needs of the customer. This is what the sales process should be at all dealerships but they don't have a Dale Cook on staff. More

Guy and the entire team over there ROCK! Bought my second ML from there and will buy my third and forth and fifth and sixth... well, you get the idea!! :) second ML from there and will buy my third and forth and fifth and sixth... well, you get the idea!! :) More

Paul is the best sales person I ever came accross. I am going to recomend him highly. Paul treated me and my wife like family. Very friendly and polite. Reason for I buying this car is Paul. MB of Princeto going to recomend him highly. Paul treated me and my wife like family. Very friendly and polite. Reason for I buying this car is Paul. MB of Princeton are very fortunate to have an excellent sales person like Paul. I am not the person who bought the car, but Paul,you are the person that sold me the car. I had no intention of buying car that quickly, I was just shopping. This was the first dealership we went to and bought the car. Previously, we have never bought car that quickly. Thanks Paul for all you help and support. In addition to the car, I found a good friend as well. THanks. Khalil Tareen and Gail Smarr. PS. All kids want to thank you too for the candies and gift. More

I was treated like family and felt very comfortable with salesman Paul Lai He went above and beyond his responsibilities to get us a good deal and made sure we were happy. My husband and I bought a GL450 it salesman Paul Lai He went above and beyond his responsibilities to get us a good deal and made sure we were happy. My husband and I bought a GL450 its awesome I love it. Paul was very professional,patient and honest through the whole process In the future I will always go back to Paul for all my car needs . Thank You Paul for everything your the GREATEST!!! More

We had a great experience dealing with Paul. He was polite, courteous, and attentive and was very helpful answering all of our questions. He made the process extremely hassle-free. He helped us decid polite, courteous, and attentive and was very helpful answering all of our questions. He made the process extremely hassle-free. He helped us decide which car we should buy and did so very objectively. He was very knowledgable about the cars and the process involved in making the purchase. He was even kind enough to respond to our questions on his day off. Our experience at other high-end dealerships was nowhere near as good. Paul made the difference in us buying our car from PrincetonMB vs any other dealer. We would refer anyone we know to Paul without the slightest of reservations. More

I just leased a new 2012 ML350, and I was very satisfied with my salesperson, Mr. Tom Trovas. He was very professional and reasonable. I really love the car and I recommend Mr. Tom Trovas as your salesperso with my salesperson, Mr. Tom Trovas. He was very professional and reasonable. I really love the car and I recommend Mr. Tom Trovas as your salesperson from the Mercedes Benz Dealership of Princeton, NJ. More

my experience was exception with doug..i called in and literally bought the car over the phone i had shopped around locally and the customer service was yanking my chains and trying to over charge me..so literally bought the car over the phone i had shopped around locally and the customer service was yanking my chains and trying to over charge me..so i am self employed and have very little time to run around from dealership to dealership..so i decided to call princeton mercedes and got doug as a salesman it was my lucky day and he beat everyones price by 50 dollars a month and gave me free maintence with the car, no other dealership even offered that to me..doug was on it from the beginning i talk to him on the phone for about 20 minutes and got it done..i was soooo happy to see someone so willing to help make this experience so painless and so worryfree ..he did everything in a matter of 15 mins and then rubin explained the car fully to me..i have owned lexus,bmw, infiniti and never experience anything like this customer service..what a lucky dealership to have such caring and patient employees..great job everyone i would definately like to do business with them in the future...by the way love my new ml..and thanks for making it possible...the real professionals no hard sell loved the whole experience More