Mercedes-Benz of Princeton

My wife and I needed a car that has a third row. We came in and drove the R350. Thomas made it so easy! When we did the test drive he just handed us the keys and sent us on our way-no hassle, no paperwork. in and drove the R350. Thomas made it so easy! When we did the test drive he just handed us the keys and sent us on our way-no hassle, no paperwork. Thomas went out of his way to make sure we got exactly what we wanted, was friendly and even took the time to set up the Bluetooth in the car when we picked it up. Great experience! More

Thank you Paul J. Lai and Ruben Lebron, this was the best experience EVER when getting a new car !!! My wife and I would like to thank Paul for his courteous, friendly, respectful and professional treatment experience EVER when getting a new car !!! My wife and I would like to thank Paul for his courteous, friendly, respectful and professional treatment and going above and beyond to ensure that we were completely satisfied. He helped us make the correct decision in our own time and explained every aspect to us. Ruben was a wealth of knowledge and also went above and beyond to help explain/demonstrate all the incredible features of the 2012 GL450. My family are extremely happy with MB Princeton and will definitely be coming back to see Paul and Ruben and get our next car in a few years. Regards, Craig and Moddy More

I just leased a new E Class fro M.B. Princeton. The whole experience was truly wonderful. Tom Knobloch Jr. was our salesman. This is the second car that we leased from Princeton M.B. through him. He whole experience was truly wonderful. Tom Knobloch Jr. was our salesman. This is the second car that we leased from Princeton M.B. through him. He remembered us and treated as valued customers should be. The whole buying process was very relaxed and comfortable. We actually did two separate test drives at different times to make sure that the E Class was right for us coming from the M Class. Tom was patient and accommodating the the entire process. At the closing table, Tom thoroughly explained all of the documents to us prior to signing them. The Sales Manager, Gary also interacted with Tom and us multiple times during the process, again making us feel like truly valued customers. Ruben, the dealership's Delivery Specialist took us through the entire car, explaining and helping us to set up set up its multitude of features. I would highly recommend M.B. Princeton to anyone in the area looking to purchase or lease a Mercedes. - Joe C. More

Arno is an experienced,top professional who was courteous and informative in a friendly , yet business maner. He was very patient in formulating a great deal for us and was detail oriented in explaning and d and informative in a friendly , yet business maner. He was very patient in formulating a great deal for us and was detail oriented in explaning and demonstrating the features of our new R-Class. Robert and Monika Rizzi More

I cannot say enough about the exceptional service that I received with Arno. He was very helpful and patient when I was making a decision on the car that was a right fit for me. Arno bent over backwards received with Arno. He was very helpful and patient when I was making a decision on the car that was a right fit for me. Arno bent over backwards to get the car I wanted with the specifications that I was looking for. There was absolutely no haggling when it came to negotiation, he simply gave me the best deal that he could. I felt my experience with Arno was that of a family member and not of a salesman. If you are in the market for a Benz, Mercedes of Princeton is made up of a classy staff and they were a delight to work with. Thanks again Arno for all your help!! -Mike More

Special thanks to Arno!! We had a great car leasing experience at Mercedes-Benz of Princeton. Arno Orsini is a consummate professional with very strong expertise in cars. He spent great deal of time experience at Mercedes-Benz of Princeton. Arno Orsini is a consummate professional with very strong expertise in cars. He spent great deal of time with us explaining various features of ML-350 and explained in detail why we will enjoy ML-350 over others. His integrity, honesty and compassion made us at home when leasing our first Mercedes-Benz. We are enjoying our ML-350 now. Arno Orsini will be our go to person for our future Mercedes-Benz car purchases. Arno - My family and I appreciate all your support and providing us with great information helped us make the right decision. Anyone who is looking to purchase or lease a Mercedes-Benz, please go to Arno, you will be in good hands. - Ravi. More

Mr. Cook was very friendly, courteous, and non-pushy. He answered every one of my questions, and I never felt that I wasn’t given a straight answer. I was able to get a final price on a 2012 C300 4matic tha answered every one of my questions, and I never felt that I wasn’t given a straight answer. I was able to get a final price on a 2012 C300 4matic that I felt more then comfortable with. Mr. Cook was by far the best car sale person that I had ever worked with, and I would not hesitate to recommend him to a friend. More

The Sales person Paul J Lai provided us with very detailed info about both E & C class vehicle and that really helped us to make a decision. He was so patience with us and also didn't push us to clos detailed info about both E & C class vehicle and that really helped us to make a decision. He was so patience with us and also didn't push us to close the deal immediately. He gave us enough time to think and also took lot of effort to test drive different models in order for us to make a wise decision. His in-depth knowledge about Mercedes-Benz cars helped us to understand the different features. He matched the price offered to us by other dealers and even gave us a better deal. We were very much satisfied with his service and really appreciate his effort. Thanks a lot Paul. More

the worst Mercedes-Benz dealership very unfriendly to customers,they push for customers to agree to services they do not actually need. One time I sent my car for a job that involved a flat tire and was customers,they push for customers to agree to services they do not actually need. One time I sent my car for a job that involved a flat tire and was already paying $2000.00 for the lady service parson asked me to add more service work I did not actually need. I asked her why since I'm already $200.00 in the red, her answer was "because you are already here. Terrible and uncaring customer service. After that, I left their dealership. More

This is the best car buying experience I ever had! Arno Orsini made this an amazing Mercedes Buying Experience for me. Arno valued my time and was always ready with test cars. Arno was very thorough on the Orsini made this an amazing Mercedes Buying Experience for me. Arno valued my time and was always ready with test cars. Arno was very thorough on the overall knowledge of the car which was the most impressive thing. My first meeting was about 1 hour when I test drove 2 cars and my second meeting was also 1 hr when Arno sold one to me. I must say that he provided an excellent customer service......very impressive ! More