Mercedes-Benz of Princeton

Dale got us a great deal on our GL 350 Blutech. My wife and I can not recommend Dale enough. Dale provided excellent customer service, no BS and a great deal. Just what we needed! An exceptional buy My wife and I can not recommend Dale enough. Dale provided excellent customer service, no BS and a great deal. Just what we needed! An exceptional buying experience. Thank you, Dale! More

Great Service We couldn't be more pleased with the friendliness, fair treatment and attention provided to us by MB Princeton and Frank O'Grady in particular. Frank We couldn't be more pleased with the friendliness, fair treatment and attention provided to us by MB Princeton and Frank O'Grady in particular. Frank was respectful of our time, and went out of his way to adjust his personal schedule so that we could learn all our car's features - even on his day off. Needless to say, he went above and beyond the call of duty and we would recommend Frank & MB Princeton to anyone. More

A.Martini I have been a customer for many years and have always had a great experience in leasing my vehicles. The employees have always been extremely excepti I have been a customer for many years and have always had a great experience in leasing my vehicles. The employees have always been extremely exceptional starting with Tom Knobloch,Jr.,Gary Napierkowski,Sr. and Tom Knobloch,Sr. They make me feel like family when dealing with them. Vehicle service is also outstanding and I have recommended the dealership to my family and friends. Thank you More

Exceeding My Expectations! I feel quite fortunate to have had Frank O'Grady as my sales consultant during my recent vehicle purchase. Frank was easy to trust, very knowledgeabl I feel quite fortunate to have had Frank O'Grady as my sales consultant during my recent vehicle purchase. Frank was easy to trust, very knowledgeable of the different models, and ultimately matched my needs with the vehicle of my dreams. Without question, Frank and the entire team at Mercedes-Benz of Princeton, exceeded my expectations from the beginning of the process until the keys were handed over to me. Without reservation, I would recommend Frank O'Grady to serve as your "go to" person regarding the purchase of a Mercedes-Benz.. His professionalism and customer service makes purchasing a luxury vehicle a pleasure. Thanks Frank!! More

Stellar experience I was pleasantly surprised by my experience at Princeton MB. I worked with Frank who made the car buying experience a pleasure. He took the time t I was pleasantly surprised by my experience at Princeton MB. I worked with Frank who made the car buying experience a pleasure. He took the time to understand the needs of our family and wisely recommended a GL450, Despite loving the Audi we looked at, we ended up getting a Mercedes partly due to our positive experience with him. More

No nonsense no games - excellent treatment of the customer This is the second purchase from this dealership, this dealership paired with Dale Cook you cannot go wrong - Excellent treatment of the customer and This is the second purchase from this dealership, this dealership paired with Dale Cook you cannot go wrong - Excellent treatment of the customer and no BS. It makes buying a new car what is is supposed to be - FUN - Thank you MB Princeton. More

Excellent Customer Service I originally took my car to MB Princeton to be serviced, however my car needed extensive work and I was advised by Maureen (in service) that it would I originally took my car to MB Princeton to be serviced, however my car needed extensive work and I was advised by Maureen (in service) that it would be best to purchase a new car. She recommended Patrick to me and it was the start of a wonderful experience. He was extremely patient and answered all of my questions no matter how menial. He made my experience extremely comfortable and didn't pressure me into making an instant decision. He met and surpassed every expectation I had and exemplified what great customer service is and I look forward to purchasing my next vehicle from Patrick! I would also like to thank Maureen in service for going above and beyond to help choose the best option as far as purchasing a new car verses getting my car fixed. This by far was the best experience I have ever had at a car dealership and is the type of customer service you are guaranteed when dealing with these two individuals. More

Fantastic Experience I was very impressed the moment I walked into the dealership from the cleanliness to the friendly smiles. I was there to see what was available in a I was very impressed the moment I walked into the dealership from the cleanliness to the friendly smiles. I was there to see what was available in a used 2010 -2011 MB 300. I had the pleasure of speaking with Tom Knoblock Jr. who explained the vehicles and the differences to me. I mentioned that it was a dream of mine to have a Mercedes but I had a 2008 Toyota Highlander that I needed to trade and the payoff was probably more than it was worth. Tom said he would call around to get the best price for the trade, but it could take a little while. Within a day, not only did Tom get me a fantastic price for my Highlander but was able to get me into a 2012 MB 300 4Matic, loaded. On delivery day my wife and granddaughter went to pick up the car. The delivery process was unbelievable, the car was in the drive thru all clean and waxed just waiting to go home. Tom, very patiently showed and explain everything to me and went over the entire process again with my wife. We were really truly impressed with his knowledge. I live 50 some miles from Mercedes Benz Princeton but I was so impressed with Tom and the dealership that I will do my service work there also. I highly recommend Tom Knoblock Jr - he's not a salesperson he's a true a consultant. More

Outstanding Service and Salemanship Outstanding Salesmanship and Customer Service by Dale Cook My wife and I cannot tell you how pleased we were with the customer service we received Outstanding Salesmanship and Customer Service by Dale Cook My wife and I cannot tell you how pleased we were with the customer service we received by Dale Cook. Dale was outstanding. We went to a couple of MB dealerships in NJ and despite being 50 miles from our house, we did the deal for our new GL550 with Dale and MB of Princeton. I could not recommend both the dealership and Dale more highly. Sincerely, Michael Polk and Trisha Dugan More