Mercedes-Benz of Princeton

Brian does a fabulous job with keeping customers informed of their car’s status while being serviced. The service department is reliable and prompt in their repairs. of their car’s status while being serviced. The service department is reliable and prompt in their repairs. More

Gary Naper and Arno Orsini are very pleasant and great people.They went out of their way to make sure that my wife get everything she wanted in her car .They have been doing this for years without any re people.They went out of their way to make sure that my wife get everything she wanted in her car .They have been doing this for years without any reservation. We will always value them not only as excellent sales personnel , but also as dear friends . Thank you all for your excellent job. More

I just purchased a GLC300W/4 yesterday. I absolutely LOVE it. I have to say purchasing a vehicle during the pandemic at Mercedes Benz of Princeton was the best experience. My salesmen Doug Greces did everyth it. I have to say purchasing a vehicle during the pandemic at Mercedes Benz of Princeton was the best experience. My salesmen Doug Greces did everything possible to get me the very best price and make sure I was getting everything I wanted. Robert Lisi who went over the vehicle with us once it was purchased was outstanding! I emailed Robert with questions this morning and he got back to me immediately. Customer service is so important and they were amazing. I would definitely recommend purchasing a vehicle at Mercedes Benz of Princeton anytime and even during a pandemic! Sincerely, Karen Fischer More

Easy leasing experience, AGAIN! We continue to come back to MB because of Arno!! He makes the entire experience so seamless and easy, and by now he knows my taste and helps to find t We continue to come back to MB because of Arno!! He makes the entire experience so seamless and easy, and by now he knows my taste and helps to find the perfect vehicle!! Considering these challenging times, he made the drop off and pick up of our vehicles so safe and efficient! More

Rob and Arno were great to work with. Very knowledgeable and super responsive. A pleasure! Definitely would do business here again because of both of them! and super responsive. A pleasure! Definitely would do business here again because of both of them! More

Very good service good follow up and assistance even during this challenging time. I would definitely recommend This dealership to family and friends. Thank you during this challenging time. I would definitely recommend This dealership to family and friends. Thank you More

I feel like Princeton Mercedes Benz works hard for me in making sure that my vehicle is running as best as it can. In addition they communicated very well and were prompt and with the entire service process making sure that my vehicle is running as best as it can. In addition they communicated very well and were prompt and with the entire service process. More

They could not have been more accommodating. Quick responses to all questions asked and always followed up to make sure everything worked out. Great team! responses to all questions asked and always followed up to make sure everything worked out. Great team! More

Hellp Provided Robert provided me with tutorials about the features of my vehicle. He did the best he could due to the conoravirus restrictions. He was going to re Robert provided me with tutorials about the features of my vehicle. He did the best he could due to the conoravirus restrictions. He was going to refer me to my local dealer for further training on how to get the most from my new car. I have not as yet heard from my dealer but this is not his fault. He was going to send an e-mail to them asking that they reach out to me to go over some of the features. More

Excellent Customer Service Wow! This dealership is nothing but The Top Shelf, from the response time from the Internet Sales Manager-Tarissa Rinier to your Salesman, Arno Orsini Wow! This dealership is nothing but The Top Shelf, from the response time from the Internet Sales Manager-Tarissa Rinier to your Salesman, Arno Orsini. With today's Covid pandemic i had concerns on how the transaction would occur. They followed the CBC guidelines to protect the customer and as the well being of the employee.This dealer was nothing but professional, courteous and a pleasure to do business with. I can't express my gratitude enough about Arno Orsini from the purchase of my C43 AMG to the technical support from Robert Lisi. Even though my fiance and i drove an hour and a half, would drive to Mercedes Benz of Princeton tomorrow.Keep up the great customer service! More