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Mercedes-Benz of Princeton

Lawrenceville, NJ

4.9
4,991 Reviews
Mercedes-Benz of Princeton is a family owned and operated exclusive Mercedes-Benz dealership located in the Lawrenceville / Princeton NJ area serving Central New Jersey, Lehigh Valley and the Philadelphia region. We have been providing the community with a friendly automotive experience since 1982. We comprise the most competitive lease & purchase options and a 25 Bay Service Department with MBUSA trained technicians to help serve you & your Mercedes-Benz. We continue to provide our clients with quality customer service in sales, service, and customer relations, striving to meet every luxury car driver's unique needs in each and every department.
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2910 U.S. 1

Lawrenceville, NJ

08648

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Showing 4,991 reviews

May 21, 2020

He is horrible to deal with. Very unfriendly and spoke down to me. Told me Mercedes was not the right brand for me. Horrible. I wouldn’t send anyone to him. More

by Nicole
Recommend Dealer
No
Employees Worked With
Arno Orsini
1.0
This rating includes all reviews, with more weight given to recent reviews.
May 21, 2020 -

Mercedes-Benz of Princeton responded

Nicole, I am sorry your experience was not up to our award winning standards. If you would like to talk about your experience further & I will try to help, please reach out to me. Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

May 22, 2020 -

Nicole responded

I was personally insulted by this salesperson and talked down to. The gentleman that followed up had less concern about my personal matter and more concern about selling a car. There was so much disrespect and no one should ever be talked to in that manner. I truly cannot understand how he is the dealerships #1 salesperson if that is how to treats potential customers.

May 20, 2020

Very easy to drop your car off in a nice safe environment. Would like a list of everything that was done tufting this maintenance check More

by Rhaynes481
Recommend Dealer
Yes
Employees Worked With
Victor Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 20, 2020 -

Mercedes-Benz of Princeton responded

Thank you for your first-class review. We are glad that our team was able to make your service painless! Good luck with your new Mercedes-Benz! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

May 19, 2020

Friendly and professional people. Very easy and smooth process to get my lease papers processed. The salesman was pleasant and professional. This is my 4th car from this dealership. Th More

by Fred
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert John Lisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 20, 2020 -

Mercedes-Benz of Princeton responded

Thank you so much for the wonderful review for Tom Sr., Tom Jr., and Robert! We appreciate your commitment to our dealership, and thank you for your continued service and sales business!! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

May 18, 2020

Your service department was everything I was hoping for, fast, courteous, professional, honest, knowledgeable, healthy and clean. Thanks for the great loaner car which definitely has me excited about getti More

by Chauncey3rd
Recommend Dealer
Yes
Employees Worked With
Linda Tague
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 19, 2020 -

Mercedes-Benz of Princeton responded

Thanks for your kind review. It is a pleasure to hear that you had a great five star experience with us. Please do not hesitate to reach out with any questions, comments, or concerns. Enjoy your new Mercedes-Benz and we look forward to seeing you again. Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

May 17, 2020

Had a great experience working with the Mercedes team including Ruben Lebron. Very responsive and easy to work with. He even delivered the car to my home. More

by lovkher
Recommend Dealer
Yes
Employees Worked With
Robert John Lisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 19, 2020 -

Mercedes-Benz of Princeton responded

We are glad that our sales team were able to make the purchase, service and delivery experience for your Mercedes-Benz an wonderful one!! Thank you for your awesome review!! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

May 17, 2020

Douglas thank you for making so easy the transition from my GLA250 to my new GLB. Smooth transition. Robert Thank you for explaining the great futures of my new car. Great job More

by luzmarymolina
Recommend Dealer
Yes
Employees Worked With
Doug Greces
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert
May 19, 2020 -

Mercedes-Benz of Princeton responded

Thank you for your first-class review for Doug and Robert!!! Good luck with your new Mercedes-Benz! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

May 17, 2020

The auxiliary battery was replaced and my car was returned the same day. The replacement seems to work fine. The overall experience with the staff was satisfactory. More

by Sudhir
Recommend Dealer
Yes
Employees Worked With
Victor Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 19, 2020 -

Mercedes-Benz of Princeton responded

Thank you for your 5 star service review. We are glad that Victor was able to assist you with servicing your Mercedes-Benz!! Thank you for your years of trust and business!! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

May 17, 2020

Arno was great. Very professional and courteous in his approach. Kept me updated about the vehicle delivery and personally took care of getting the vehicle from a different location More

by Subhasish.parida
Recommend Dealer
Yes
Employees Worked With
Arno Orsini
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 19, 2020 -

Mercedes-Benz of Princeton responded

Thank you for your 5 star sales review. We are glad that our Arno was able to assist you with another new Mercedes-Benz!!!! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

May 16, 2020

Clean and professional. The service mechanic was knowledgeable and efficient the waiting area was clean and orderly. The car was washed when the service was done. Nice touch with the card on the da More

by Cmcdon3937
Recommend Dealer
Yes
Employees Worked With
Linda Tague
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 19, 2020 -

Mercedes-Benz of Princeton responded

Thank you for taking the time to write a great 5 star review!!! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

May 15, 2020

Miguel was the best. He was very helpful and service was amazing. Definitely recommend Miguel to anyone seeking service he was awesome overall. Thanks again. More

by Keona
Recommend Dealer
Yes
Employees Worked With
Miguel Cruz
May 16, 2020 -

Mercedes-Benz of Princeton responded

Thanks for your perfect A ++++review for Miguel! Enjoy your new Mercedes-Benz! Thank you for your service and sales business!!! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

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