Mercedes-Benz of Princeton

Paul is always available to answer my question Online, offline, and over the phone, Paul is always available to address my concerns and questions. My last transaction with MB Princeton was 2013 GL5 Online, offline, and over the phone, Paul is always available to address my concerns and questions. My last transaction with MB Princeton was 2013 GL550. The Service Department has been excellent in keeping the vehicle running wonderfully all these years. The latest transaction is a 2020 S560 4Matic. MB Princeton is still all around exceptional. From the initial greeting, product information and the final delivery & vehicle presentation, everyone there is the best. Looking forward to a long-lasting relation. Thank you Paul, thank you Robert and thank you MB Princeton for a simple, straightforward and no-nonsense shopping experience. More

Wonderful! Ruben helped me AND my mom. He is attentive, helpful, and doesn't rush you. He is willing to work with you and made sure that we were happy every step Ruben helped me AND my mom. He is attentive, helpful, and doesn't rush you. He is willing to work with you and made sure that we were happy every step of the way! (Service was not as much as knowledgable to be honest) More

Great Dealership full of helpful people Bought the car here back in December, but needed some help setting up and resetting some features after a recent service. Rich was helpful and quickly Bought the car here back in December, but needed some help setting up and resetting some features after a recent service. Rich was helpful and quickly attended to my needs/ he did not waste my time and was able to answer most questions remotely! Experience has been wonderful for these last 6 months, CLA is an excellent car! More

Terrific service and a wonderful experience. I would highly recommend this dealership to anybody seeking a new Mercedes. The purchase was easy and fun and Alex took good care of us. highly recommend this dealership to anybody seeking a new Mercedes. The purchase was easy and fun and Alex took good care of us. More

The service appointment was seamless. I was informed that the vehicle was ready and I was able to drop off the loaner and pick up the car in no time. the vehicle was ready and I was able to drop off the loaner and pick up the car in no time. More

Great experience overall! Jeff was great and patient. The loaner was clean. Service done right on time and pick up was a breeze. would definitely recommend! loaner was clean. Service done right on time and pick up was a breeze. would definitely recommend! More

Victor took great care of me when I had an issue with my battery. Service was completed quickly and efficiently despite not having a scheduled appointment. battery. Service was completed quickly and efficiently despite not having a scheduled appointment. More

I don’t think I meet with Richard Brittingham at all. I I don’t think I meet with Richard Brittingham at all. I always deal with Tom Jr. this is my 3rd car I buy and he is the best person to buy from. I don’t think I meet with Richard Brittingham at all. I always deal with Tom Jr. this is my 3rd car I buy and he is the best person to buy from. He is very knowledgeable and knows his clients likes, dislike, and needs. He has a high level of customer service and patience. He is a real asset for Princeton Mercedes Benz It was a pleasure to do business once again with such great person. More

The only bad thing I will say was that the wait time to actually speak to someone and be scheduled is ENTIRELY way too long. That brought it down a star because although the staff were polite and professio actually speak to someone and be scheduled is ENTIRELY way too long. That brought it down a star because although the staff were polite and professional it was not a fun time waiting almost 20 minutes on hold. Once I spoke to an available service rep I received what I needed, was scheduled and my car was repaired that day. No issues. It was clean and I felt their COVID-19 protocols were in line with CDC/ State regulations. More

Excellent review of the car. Very helpful! Very knowledgeable about the car, connected phones easily, and told us about features I wasn’t aware of. knowledgeable about the car, connected phones easily, and told us about features I wasn’t aware of. More