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Mercedes-Benz of Princeton

Lawrenceville, NJ

4.9
4,990 Reviews
Mercedes-Benz of Princeton is a family owned and operated exclusive Mercedes-Benz dealership located in the Lawrenceville / Princeton NJ area serving Central New Jersey, Lehigh Valley and the Philadelphia region. We have been providing the community with a friendly automotive experience since 1982. We comprise the most competitive lease & purchase options and a 25 Bay Service Department with MBUSA trained technicians to help serve you & your Mercedes-Benz. We continue to provide our clients with quality customer service in sales, service, and customer relations, striving to meet every luxury car driver's unique needs in each and every department.
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2910 U.S. 1

Lawrenceville, NJ

08648

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Showing 4,990 reviews

August 26, 2020

Thank you for your help with my new car! Dealership was very clean, and everyone was very courteous and attentive. So far the car is great! More

by ejc
Recommend Dealer
Yes
Employees Worked With
Vasil Cherepania
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Brittingham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 27, 2020 -

Mercedes-Benz of Princeton responded

Thanks for your perfect A ++++ review! . Enjoy your new Mercedes-Benz and we look forward to seeing you again! Thank you for your business!!! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

August 26, 2020

I had a great experience working with Robert and Alex at Mercedes Benz of Princeton.They were responsive and knowledgeable about the vesicles. Very happy. More

by PETER COLLIPP
Recommend Dealer
Yes
Employees Worked With
Alex Shaparin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert John Lisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 27, 2020 -

Mercedes-Benz of Princeton responded

We appreciate your commitment to our dealership!!! Thank you for sharing your excellent experience with us!! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

August 25, 2020

I was very pleased with the service of my vehicle; however the loaner vehicle’s tire pressure was about 17 lbs and had less than 1/2 tank of gas, in which I had to put in $10 of gas when I returned th More

by dmugrace
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeffery Hirtler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 27, 2020 -

Mercedes-Benz of Princeton responded

Thank you for your first-class review! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

August 24, 2020

Helpful and timely service. First time MB owner and would recommend Princeton as the dealer of choice! Richard was a useful help explaining the features long after the deal had been done. More

by ej34l
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Brittingham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 27, 2020 -

Mercedes-Benz of Princeton responded

Thank you for your 5 star sales review. We are glad that our team was able to assist you with your new Mercedes-Benz!!!! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

August 22, 2020

Richard was very knowledge about the new car’s features & compared them to my previous car. Safety was a primary concern; he guided me through the open door/window. Tom was an efficient & pleasant salesperso More

by MaryR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas Knobloch Jr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Brittingham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 27, 2020 -

Mercedes-Benz of Princeton responded

Thank you for your great feedback! We're here for any concerns you may have! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

August 22, 2020

I am extremely disappointed with the service at this Benz location. The lady named "Erin" at the service department just hang up on my call when I was trying to make an appointment there. She has an attitude More

by Yu Yu
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Erin
Aug 25, 2020 -

Mercedes-Benz of Princeton responded

We apologize for any misunderstanding. Please feel free to contact our service department to schedule your vehicles' service with a loaner. We always advise making an appointment when servicing your vehicle. This will ensure a loaner car, and a seamless service experience. Thank you for choosing us as your service provider.

August 22, 2020

This is the 4th Mercedes we are buying from Alex. Alex is very knowledgeable and very professional. He always presents great options and is great with followup. It is a pleasure to work with him. More

by lana.brodsky
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Shaparin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 27, 2020 -

Mercedes-Benz of Princeton responded

We appreciate your review and commitment to our dealership. Thank you for your continued service and sales business!! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

August 21, 2020

I have been buying MBs since they opened and service all my cars there the sales and service personnel are the best you can find More

by Arielfabud
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas Knobloch Jr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Linda Tague
5.0
This rating includes all reviews, with more weight given to recent reviews.
Victor Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Thomas Knobloch Sr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 21, 2020 -

Mercedes-Benz of Princeton responded

Thank you for your great feedback! Our team here at Mercedes-Benz of Princeton sets a high standard of excellent customer service and we're glad to hear your experience reflected this! If you have any additional concerns or questions about your new vehicle, we will be more than happy to assist you! We're here for any concerns you may have! Safe travels! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

August 20, 2020

Service is efficiently done. If they could have a more flexible policy with Mercedes on parts, I would have to go once to fulfill all required services rattan than to order parts like safety belt then sch More

by Hong Yu
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian McCoy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 21, 2020 -

Mercedes-Benz of Princeton responded

We appreciate your review and commitment to our dealership. Thank you for your continued service and sales business!! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

August 20, 2020

Had a great experience purchasing a vehicle. Arno was very helpful and made things super easy from day 1. He always chimed in with his recommendations without getting pushy and went to lengths to ensure More

by BNA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Arno Orsini
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 21, 2020 -

Mercedes-Benz of Princeton responded

Thanks for your kind review. It is a pleasure to hear that you had a great five star experience with us. Please do not hesitate to reach out with any questions, comments, or concerns. Enjoy your new Mercedes-Benz and we look forward to seeing you again. Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

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