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Mercedes-Benz of Princeton

Lawrenceville, NJ

4.9
5,058 Reviews
Mercedes-Benz of Princeton is a family owned and operated exclusive Mercedes-Benz dealership located in the Lawrenceville / Princeton NJ area serving Central New Jersey, Lehigh Valley and the Philadelphia region. We have been providing the community with a friendly automotive experience since 1982. We comprise the most competitive lease & purchase options and a 25 Bay Service Department with MBUSA trained technicians to help serve you & your Mercedes-Benz. We continue to provide our clients with quality customer service in sales, service, and customer relations, striving to meet every luxury car driver's unique needs in each and every department.
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2910 U.S. 1

Lawrenceville, NJ

08648

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Showing 5,058 reviews

December 12, 2020

Patient & focused. Was easy to listen to and take instructions from. I will enjoy me GLE immensely. Thank you for the explanation. Please keep doing what you do, you are an asset o the company. :) More

by Lovest
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Richard Brittingham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 12, 2020 -

Mercedes-Benz of Princeton responded

Thanks for your review! Enjoy your new Mercedes-Benz GLE SUV, and we look forward to seeing you again! Thank you for your business!!! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

December 11, 2020

Gary & Dale patiently provided me with advice and valuable insight to help me make my purchase decisions. Andy Horne helped me with my first service and purchasing the best service plan. I woul More

by DennisD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dale Cook
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Horne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gary Napierkowski Sr
Dec 12, 2020 -

Mercedes-Benz of Princeton responded

We are so glad to hear this wonderful review! From Sales to service, making sure our customers are happy is our top priority. Thank you so much for sharing! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

December 11, 2020

Easy to deal with and a pleasure. Always takes care of my needs as soon as possible and feasible. Love the MB brand, quality is worth the cost! More

by Kdar34
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Brittingham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 12, 2020 -

Mercedes-Benz of Princeton responded

Thank you for taking the time to share your service experience with Richard. We are very please that he was able to assist you with your new Mercedes-Benz. If there's ever anything more that we can assist you with, please don't hesitate to ask! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

December 11, 2020

Vasil and Richard were very helpful and provided information and guidance to help with leasing of our first Mercedes car (hopefully not the last. Highly appreciated. More

by Balvir Dubey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vasil Cherepania
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Brittingham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 12, 2020 -

Mercedes-Benz of Princeton responded

Mr. and Mrs. Dubey, Thank you for taking the time to share your sales experience. Your 2021 Mercedes-Benz E 450 looks amazing in Designo Cardinal Red! If there's ever anything more that we can assist you with, please don't hesitate to ask! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

December 10, 2020

I am a first-time Mercedes buyer and was extremely pleased with the whole experience. Alex was easy to work with and Robert was great at explaining the many features. More

by jdecesaris56
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Shaparin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert John Lisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 12, 2020 -

Mercedes-Benz of Princeton responded

Thanks for your perfect A ++++ review! . Enjoy your new Mercedes-Benz E 450 Cabriolet and we look forward to seeing you again! Thank you for your business!!! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

December 08, 2020

Dale Cook has been an excellent help to me for my last four cars with him. He is bringing me my leased car as I’m writing this. I love working with him. Thankyou for your help. Sincerely, Amy Ve More

by amyvend
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dale Cook
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 10, 2020 -

Mercedes-Benz of Princeton responded

Amy, thanks for your review! Enjoy your new Mercedes-Benz C Class Sedan! We look forward to seeing you again! Thank you for your continued business, and years of trust!!! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

Dec 10, 2020 -

amyvend responded

I had an excellent experience with Dale Cook as my salesman for my c300 2021 sedan. I thank him and the Princeton dealership. You do a great job for the client.

December 08, 2020

Excellent service, flexible on providing a loaner vehicle (although the only loaner was a GLB - refrigerator on wheels; it was even white). The service representative recommended some service items could wa More

by bill.taft3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Victor Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 08, 2020 -

Mercedes-Benz of Princeton responded

Thanks for your perfect A ++++ review! . Enjoy your new Mercedes-Benz and we look forward to seeing you again! Thank you for your business!!! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

December 08, 2020

The sales team at MB of Princeton was exceptional as usual. I have been a customer for 3 decades and have always been satisfied with their professionalism, courtesy and service. More

by frisco
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert John Lisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Doug Greces
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 10, 2020 -

Mercedes-Benz of Princeton responded

Francisco, Thank you so much for your incredible review. Good luck with all new Mercedes-Benz GLC300! We're thrilled to hear we provided you with such a great experience! Thank you for all your years of business and trust! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

December 08, 2020

Lucky for me to find help at this dealership. Had to wait a few minutes which I do not mind but then I was promptly helped by rich, he was able to help with the app setup and I was able to start my car remot More

by Ms. ANNA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Brittingham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 10, 2020 -

Mercedes-Benz of Princeton responded

Thank you for taking the time to share your service experience with Richard. We are very please that he was able to assist you with your Mercedes Me Connect app for your new Mercedes-Benz. If there's ever anything more that we can assist you with, please don't hesitate to ask! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

December 07, 2020

Very efficient and streamlined purchase process with a good follow up and immediate response when needed. Great, professional new car presentation at the pick up with source of additional information prov More

by Piotr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Arno Orsini
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert John Lisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 08, 2020 -

Mercedes-Benz of Princeton responded

Thank you for taking the time to write an amazing 5 star review for us!! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

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