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Mercedes-Benz of Princeton

Lawrenceville, NJ

4.9
5,322 Reviews
Mercedes-Benz of Princeton is a family owned and operated exclusive Mercedes-Benz dealership located in the Lawrenceville / Princeton NJ area serving Central New Jersey, Lehigh Valley and the Philadelphia region. We have been providing the community with a friendly automotive experience since 1982. We comprise the most competitive lease & purchase options and a 25 Bay Service Department with MBUSA trained technicians to help serve you & your Mercedes-Benz. We continue to provide our clients with quality customer service in sales, service, and customer relations, striving to meet every luxury car driver's unique needs in each and every department.
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2910 U.S. 1

Lawrenceville, NJ

08648

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Showing 5,322 reviews

April 27, 2021

Vasil was very easy to work with and was able to find the car I had wanted for my third lease with this dealership! I am very pleased with my new car. Thank you Lori Langsner More

by lorilangsner
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vasil Cherepania
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 30, 2021 -

Mercedes-Benz of Princeton responded

Thank you for your stellar review! Thank you for choosing Mercedes-Benz of Princeton. Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

April 26, 2021

Simply the best. In this covid pandemic era most of the work was handled over the phone ,e-mails and faxing . This minimized my time at the dealership and made picking up my new car fast and easy. More

by unawelder
Recommend Dealer
Yes
Employees Worked With
Alex Shaparin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert John Lisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 27, 2021 -

Mercedes-Benz of Princeton responded

Thank you so much for the wonderful review! We appreciate your commitment to our dealership, and thank you for your business!! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

April 26, 2021

Robert was tasked with showing me all the 'bells and whistles' of my new GLS. He was patient and knowledgeable and answered all my questions. He insisted that I could email or call him if I had any que More

by sueh
Recommend Dealer
Yes
Employees Worked With
Robert John Lisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 27, 2021 -

Mercedes-Benz of Princeton responded

Thank you for taking the time to write an amazing 5 star service review for us!! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

April 26, 2021

Miguel is knowledgeable and excellent! He picks on items that are not obvious. Also he makes sure that car is clean both inside and out when returned. The telephone staff needs to be more helpful and frie More

by Poa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Miguel Cruz
Apr 27, 2021 -

Mercedes-Benz of Princeton responded

We are so pleased that Miguel and our Mercedes-Benz of Princeton Service Team was able to make your service experience a fantastic one!! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

April 26, 2021

Brian McCoy was a pleasure to deal with. I was an out of town customer who blew out a tire. I had to be towed from the NJ Turnpike. My tire was not in stock and had to be ordered. Brian helped me and kep More

by WRHerz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian McCoy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 27, 2021 -

Mercedes-Benz of Princeton responded

We are glad that Brian and our Mercedes-Benz of Princeton Service Team was able to make experience a wonderful one!! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

April 26, 2021

I had a wonderful experience with MB Princeton! Dale Cook was a pleasure to work with and had the patience of a saint. He was able to find me exactly what I was looking for and I am incredibly grateful More

by tanyajoy316
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dale Cook
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gary Napierkowski Sr
Apr 27, 2021 -

Mercedes-Benz of Princeton responded

Thank you so much for your incredible review. We're thrilled to hear we provided you with such a great experience! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

April 26, 2021

Always excellent customer service. This is our 4 car at Princeton MB. They worked very hard to help find the right vehicle for our family. Very relaxed experience. More

by Mohammed_murad
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Arno Orsini
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Brittingham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 26, 2021 -

Mohammed_murad responded

Always excellent customer service. This is our 4 car at Princeton MB. They worked very hard to help find the right vehicle for our family. Very relaxed experience.

April 25, 2021

Rich was happy to answer my questions and took care of me yesterday as I stopped by even though it looked busy. Not much to say but the issues I had have been resolved and I am happily driving my benz again. More

by OB
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Thomas Knobloch Sr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Brittingham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom Trovas, Gary Napierkowski Sr
Apr 27, 2021 -

Mercedes-Benz of Princeton responded

We are glad that our team was able to make the purchase, service and delivery experience for your Mercedes-Benz an wonderful one!! Thank you for your awesome review!! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

April 24, 2021

Fast and easy, wish all car dealers were like this! Richard helped me and gave me no hassle over the phone, i quickly got what i needed. More

by Ann
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Richard Brittingham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 27, 2021 -

Mercedes-Benz of Princeton responded

We are so glad that you enjoyed every step in your experience with Richard. Thank you so much for sharing and for being a part of our Mercedes-Benz of Princeton family! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

April 24, 2021

Excellent customer experience! Mr. Cook was friendly,informative, and explained all details thoroughly. They answered all the questions I had. I highly recommend this dealership! More

by Vabraham88
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dale Cook
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Brittingham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 27, 2021 -

Mercedes-Benz of Princeton responded

Thank you for your great feedback! We're here for any concerns you may have, and thank you for your business & trust! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

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