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Mercedes-Benz of Princeton

Lawrenceville, NJ

4.9
5,056 Reviews
Mercedes-Benz of Princeton is a family owned and operated exclusive Mercedes-Benz dealership located in the Lawrenceville / Princeton NJ area serving Central New Jersey, Lehigh Valley and the Philadelphia region. We have been providing the community with a friendly automotive experience since 1982. We comprise the most competitive lease & purchase options and a 25 Bay Service Department with MBUSA trained technicians to help serve you & your Mercedes-Benz. We continue to provide our clients with quality customer service in sales, service, and customer relations, striving to meet every luxury car driver's unique needs in each and every department.
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2910 U.S. 1

Lawrenceville, NJ

08648

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Showing 5,056 reviews

December 25, 2020

When our battery died in our driveway, Henry came out to bring us a new one. He was prompt, efficient and courteous—a total professional. Ditto Jeff and all your office staff when we took it in to be progra More

by mapnjap
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeffery Hirtler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Henry ?? (brought the battery)
Dec 26, 2020 -

Mercedes-Benz of Princeton responded

Thank you for taking the time to share your Mercedes-Benz of Princeton experience. We're thrilled that you enjoyed your time with Henry and Jeff. If there's ever anything more that we can assist you with, please don't hesitate to ask! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

December 25, 2020

Careful and excellence in customer service at this dealer outside of philly. Ive shopped around and been to other Mercedes dealers outside the philly area and by far this one is the best, although a bit pric More

by Donna
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Brittingham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 26, 2020 -

Mercedes-Benz of Princeton responded

We are glad that Richard and Alex were able to make the purchase, service and delivery experience for your new Mercedes-Benz GLA an wonderful one!! Thank you for your awesome review!! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

December 24, 2020

Vasil was Down to earth, exceptionally knowledgeable , thorough and polite. He is phenomenal. He made the entire process smooth and easy. He genuinely showed his desire for my satisfaction and took time t More

by Chinedu
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vasil Cherepania
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert John Lisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 24, 2020 -

Mercedes-Benz of Princeton responded

Chinedu, Thanks for your review! Enjoy your new Mercedes-Benz E Class, and we look forward to seeing you again! Thank you for your business!!! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

December 24, 2020

friendly, courteous, efficient from beginning to end of process. would definately recommend Mercedes Benz of Princeton. Mr Cook is a great salesman and very knowledgeable. More

by soxsoxsox
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dale Cook
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert John Lisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 24, 2020 -

Mercedes-Benz of Princeton responded

Thank you for taking the time to share your sales experience. Your 2021 Mercedes-Benz looks amazing! If there's ever anything more that we can assist you with, please don't hesitate to ask! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

December 23, 2020

My salesperson Alex made the transaction so easy and quick. The whole process of closing the deal took less than an hour to complete. Great experience. More

by Seanjmckinney
Recommend Dealer
Yes
Employees Worked With
Alex Shaparin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert John Lisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 23, 2020 -

Mercedes-Benz of Princeton responded

Thank you for taking the time to share your service experience. If there's ever anything more that we can assist you with, please don't hesitate to ask! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

December 23, 2020

Leo was great. He was knowledgeable and patient in responding to all of my questions. John was also very knowledgeable and took his time when explaining the operational components of the car. Overall More

by DLind
Recommend Dealer
Yes
Employees Worked With
Robert John Lisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Leonardo Linares
Dec 24, 2020 -

Mercedes-Benz of Princeton responded

We are so glad to hear this wonderful review! From Sales to service, making sure our customers are happy is our top priority. Thank you so much for sharing! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

December 23, 2020

Thomas Knobloch Jr. was very knowledgeable and professional. I highly recommend him. Gary Napierkowski was great to work with and went out of his way to make the car buying experience a pleasure. More

by Dominick Eboli
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas Knobloch Jr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gary Napierkowski Sr
Dec 23, 2020 -

Mercedes-Benz of Princeton responded

Thank you for taking the time to write an amazing 5 star service review for us!! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

December 23, 2020

My second purchase from Mercedes Princeton. Easy, fair, thoughtful experience from Alex Shaparin. Delivery was on time and on my schedule. Walk-through of features was thorough and understandable. More

by timandrews609
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Shaparin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 24, 2020 -

Mercedes-Benz of Princeton responded

Thank you for taking the time to share your service experience with Alex. We are very please that he was able to assist you with your new Mercedes-Benz. If there's ever anything more that we can assist you with, please don't hesitate to ask! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

December 22, 2020

Deepest gratitude to Dale Cook and Robert Lisi for an exceptional client experience. Professional, honest and efficient are the words that come immediately to mind! More

by Michele Logan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dale Cook
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert John Lisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 22, 2020 -

Mercedes-Benz of Princeton responded

Michele, We are glad that Dale, Robert, and our team was able to make the purchase, and delivery experience for your all-new Mercedes-AMG G63 an wonderful one!! Thank you for your awesome review!! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

December 22, 2020

Brian is always a great service representative. Very professional and knowledgeable, great service department customer service is outstanding. I like the loaner car option when I take my car in for serv More

by Joshua
Recommend Dealer
Yes
Employees Worked With
Brian McCoy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 22, 2020 -

Mercedes-Benz of Princeton responded

Joshua, We appreciate your commitment to our dealership!!! Thank you for sharing your excellent Mercedes-Benz of Princeton experience with us!! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

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