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Mercedes-Benz of Princeton

Lawrenceville, NJ

4.9
5,054 Reviews
Mercedes-Benz of Princeton is a family owned and operated exclusive Mercedes-Benz dealership located in the Lawrenceville / Princeton NJ area serving Central New Jersey, Lehigh Valley and the Philadelphia region. We have been providing the community with a friendly automotive experience since 1982. We comprise the most competitive lease & purchase options and a 25 Bay Service Department with MBUSA trained technicians to help serve you & your Mercedes-Benz. We continue to provide our clients with quality customer service in sales, service, and customer relations, striving to meet every luxury car driver's unique needs in each and every department.
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2910 U.S. 1

Lawrenceville, NJ

08648

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Showing 5,054 reviews

January 19, 2021

Very good as well as very professional customer service.I have worked with Linda for many years re. service on my 2011 Mercedes.and she always provides outstanding service. I spoke with Jeffery re. some addi More

by tmycoff
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeffery Hirtler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Linda Tague
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 20, 2021 -

Mercedes-Benz of Princeton responded

Thank you for sharing your outstanding review. It's a pleasure to hear that Jeff, Linda and our service team were so helpful to you. We enjoy knowing that everyone was pleasant and you're willing to recommend us as well. Thanks again! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

January 18, 2021

Both Richard and Vasil were most attentive to our questions, as well as being knowledgeable and professional. I would highly recommend Richard and Vasil for anyone interested in learning more about t More

by dsensbach
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vasil Cherepania
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Brittingham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 20, 2021 -

Mercedes-Benz of Princeton responded

Thank you for your stellar review! We appreciate your business and look forward to helping you with any questions on your all-new Mercedes-Benz! Thank you for choosing Mercedes-Benz of Princeton. Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

January 18, 2021

Purchased our second MB from this dealer. Thanks to Paul Lai and Rich Brittingham! They are outstanding! They are willing to take their time to explain in detail the questions we have regarding our purchase More

by sunnysfca
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Lai
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Brittingham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 20, 2021 -

Mercedes-Benz of Princeton responded

Thank you so much for taking the time to share your feedback with us! We are delighted to learn about your positive experience with Paul and Richard. Congratulations on your new Mercedes-Benz! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

January 17, 2021

10/10 best dealer to work with. Classy Clean and Careful about process. Help with rich was unexpected but worthwile.Will return in the future. all i can say is thanks More

by fso445
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Richard Brittingham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 20, 2021 -

Mercedes-Benz of Princeton responded

fso445, thank you for your fantastic feedback. We're thrilled you found Richard, and our team knowledgeable, pleasant and easy. Thanks again for the 10/10 recommendation, and have an amazing day! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

January 17, 2021

Everything was taken care of promptly and properly. Courteous and friendly. Clean waiting area with complimentary snacks and drinks. Washed my car as well. Overall great experience! More

by ggarey10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeffery Hirtler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 20, 2021 -

Mercedes-Benz of Princeton responded

ggarey10, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. Please let us know if you have any additional questions about services you received and thank you again for choosing Mercedes-Benz of Princeton! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

January 17, 2021

I gave written positive reviews of Princeton MB since it opened and have been a customer ever since. Need I say more. Princeton MB will always be my choice More

by Baumporsche
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian McCoy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 20, 2021 -

Mercedes-Benz of Princeton responded

We are so happy you found Brian and our service staff to be so supportive during your experience here at Mercedes-Benz of Princeton. We want all our customers to feel this way when leaving our dealership! Thank you for your continued commitment to our dealership! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

January 16, 2021

Excellent experience now and during my my last purchase, Robert Lisi was very informative and helpful. My sales rep, Tom Knoblock was very professioinal and a pleasure to work with. More

by jag5143
Recommend Dealer
Yes
Employees Worked With
Thomas Knobloch Jr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert John Lisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 16, 2021 -

Mercedes-Benz of Princeton responded

Thank you for taking the time to share your sales experience. Your 2021 Mercedes-Benz looks amazing! If there's ever anything more that we can assist you with, please don't hesitate to ask! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

January 16, 2021

Arno Orsini did an outstanding job helping us with the car. The details were seemless. I forget the young gentleman’s name who gave us the orientation of the cars instruments but he explained everything More

by howiebeissel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Arno Orsini
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Horne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 16, 2021 -

Mercedes-Benz of Princeton responded

We are so glad to hear this wonderful review! From Sales to service, making sure our customers are happy is our top priority. Thank you so much for sharing! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

January 16, 2021

Working with Alex was great. From the beginning, he was low pressure and helped educate us on the features and upgrades instead of putting the hard sell on things we didn't need (for example, he talked us More

by tom bombadil
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Shaparin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Brittingham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 16, 2021 -

Mercedes-Benz of Princeton responded

Thank you for taking the time to share your service experience with Alex, and Richard. We are very please that he was able to assist you with your new Mercedes-Benz. If there's ever anything more that we can assist you with, please don't hesitate to ask! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

Feb 08, 2021 -

tom bombadil responded

When will my plates get sent? They expire on Saturday, Feb 13. This process is becoming long and drawn out after a typo in the contract Mercedes Princeton put together.

January 16, 2021

Great customer service and work done right and on time. I have doing business with Princeton Motors for years and I am very satisfied with the dealership. More

by Mike
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian McCoy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 16, 2021 -

Mercedes-Benz of Princeton responded

We are so glad that you enjoyed every step in your experience. Thank you so much for sharing and for being a part of our Mercedes-Benz of Princeton family! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

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