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Mercedes-Benz of Princeton

Lawrenceville, NJ

4.9
5,314 Reviews
Mercedes-Benz of Princeton is a family owned and operated exclusive Mercedes-Benz dealership located in the Lawrenceville / Princeton NJ area serving Central New Jersey, Lehigh Valley and the Philadelphia region. We have been providing the community with a friendly automotive experience since 1982. We comprise the most competitive lease & purchase options and a 25 Bay Service Department with MBUSA trained technicians to help serve you & your Mercedes-Benz. We continue to provide our clients with quality customer service in sales, service, and customer relations, striving to meet every luxury car driver's unique needs in each and every department.
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2910 U.S. 1

Lawrenceville, NJ

08648

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Showing 5,314 reviews

June 15, 2021

Superior customer service. This was a seamless, organized wonderful experience all the way around. Highly recommend Puneet Kapoor and Robert Lisi and Mercedes Benz of Princeton. More

by KB
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert John Lisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Puneet Kapoor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 17, 2021 -

Mercedes-Benz of Princeton responded

Thanks for your perfect A ++++ review for Puneet and Robert! Enjoy your new Mercedes-Benz and we look forward to seeing you again! Thank you for your business!!! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

June 14, 2021

Alex was fantastic. He didn't pressure us, the price we received was fair, and it couldn't have been any smoother. Princeton MB has a new customer and it will be the first place i go when my current lease More

by jdpg2
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Shaparin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 15, 2021 -

Mercedes-Benz of Princeton responded

Happy customers make us happy! Thank you so much for sharing this wonderful feedback about our team. We look forward to assisting you next time at Mercedes-Benz of Princeton. Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

June 13, 2021

Dale is pleasant to work with my new car. The wait is worth it. Updated us with status of the car the whole process. My 3rd car from them. More

by nina_montecillo
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dale Cook
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 15, 2021 -

Mercedes-Benz of Princeton responded

Thank you for your great feedback! We're here for any concerns you may have, and thank you for your business & trust! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

June 13, 2021

Returned my GLC as the lease was up and process was simple, was in and out in 15 minutes. I did call ahead, but rich was accommodating. More

by Joseph
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Richard Brittingham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 15, 2021 -

Mercedes-Benz of Princeton responded

Thank you for your fantastic review! Thank you for choosing Mercedes-Benz of Princeton. Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

June 13, 2021

From the purchase with Vasil Cherepania to "walk through" with Robert John Lisi this has been a hassle-free experience. Vasil was straightforward and easy to deal with and Robert is an ongoing resource for More

by egl
Recommend Dealer
Yes
Employees Worked With
Robert John Lisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 15, 2021 -

Mercedes-Benz of Princeton responded

Thank you for taking the time to leave us a review! We are glad you had a excellent experience working with our team at Mercedes-Benz of Princeton, and we will certainly pass along your kind words. We hope that you continue to enjoy your new Mercedes-Benz! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

June 13, 2021

I am quite pleased with Mercedes -Benz of Princeton. I have been a customer for twenty plus years. I am quite pleased with my service person. More

by Traveler
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Shaparin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeffery Hirtler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Linda Tague
5.0
This rating includes all reviews, with more weight given to recent reviews.
Victor Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Miguel Cruz
Jun 15, 2021 -

Mercedes-Benz of Princeton responded

We are glad that our Mercedes-Benz of Princeton Service Team was able to make experience a wonderful one!! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

June 12, 2021

Great Experience, everything went smoothly in and out, with proper paper and information, we were in and out in just under 4 hours. My one concern is after walking into the business I had to seek out a s More

by dblguard
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Brittingham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Puneet Kapoor
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 15, 2021 -

Mercedes-Benz of Princeton responded

Thank you so much for sharing this wonderful feedback about our sales team!!! We are so happy that your Mercedes-Benz of Princeton sales experience exceeded your expectations! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

June 11, 2021

I have done business with Vasil in the past and he is very honest and sincere about making sure I have the best experience from start to finish. I would recommend if you are in the market for a Merce More

by Rwigna
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vasil Cherepania
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 15, 2021 -

Mercedes-Benz of Princeton responded

Thank you for taking the time to share your sales experience. Your 2021 Mercedes-Benz looks amazing! If there's ever anything more that we can assist you with, please don't hesitate to ask! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

June 11, 2021

This is the second Benz that I bought from Alex, I went back to him because the experience was so pleasant. Alex is knowledge, polite, patient, helpful. I'll buy another car from Princeton and Alex Shap More

by jbrucereal
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Shaparin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 15, 2021 -

Mercedes-Benz of Princeton responded

Thank you for taking the time to write this beautiful review! We are proud to have earned your business and happy to hear that we went above and beyond to assist with your purchase. We are wishing you and your family many safe and happy miles in your new Mercedes-Benz! - Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

June 11, 2021

Between Arno Orsini in sales, Jeff Hirtler in service and Paula's friendly reception, this dealership is first class. I would never consider another dealership for Mercedes Benz. More

by pblack
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeffery Hirtler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 15, 2021 -

Mercedes-Benz of Princeton responded

Thank you so much for your incredible review for Jeff and Paula. We are so happy and pleased that you love your Mercedes-Benz of Princeton Experience! Happy Motoring!! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

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