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Mercedes-Benz of Princeton

Lawrenceville, NJ

4.9
5,311 Reviews
Mercedes-Benz of Princeton is a family owned and operated exclusive Mercedes-Benz dealership located in the Lawrenceville / Princeton NJ area serving Central New Jersey, Lehigh Valley and the Philadelphia region. We have been providing the community with a friendly automotive experience since 1982. We comprise the most competitive lease & purchase options and a 25 Bay Service Department with MBUSA trained technicians to help serve you & your Mercedes-Benz. We continue to provide our clients with quality customer service in sales, service, and customer relations, striving to meet every luxury car driver's unique needs in each and every department.
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2910 U.S. 1

Lawrenceville, NJ

08648

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Showing 5,311 reviews

November 13, 2021

Wow! What can I say! Ed and Rob were AMAZING! Excellent service & Professional Thank you! More

by myebony8
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert John Lisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : the receptionist that made me feel so comfortable on 11-10 and 11-12-21. Thank you!, Edward Moravek
Nov 13, 2021 -

Mercedes-Benz of Princeton responded

Thank you for taking the time to write this beautiful review! We are proud to have earned your business and happy to hear that we went above and beyond to assist with your purchase. We are wishing you and your family many safe and happy miles in your new Mercedes-Benz! - Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

November 12, 2021

Always excellent service. Loaner car always available. Clean waiting area. Courteous and friendly front desk. More

by MercedesMaurice
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeffery Hirtler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Linda Tague
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 13, 2021 -

Mercedes-Benz of Princeton responded

Happy customers make us happy! Thank you so much for sharing this wonderful feedback about our team. We look forward to assisting you next time at Mercedes-Benz of Princeton. Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

November 12, 2021

Courteous, friendly employees and a clean women’s restroom! I also appreciate the use of a loaner car when routine service is being done. More

by mjhyncik24
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doug Greces
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert- new vehicle training support
Nov 13, 2021 -

Mercedes-Benz of Princeton responded

Thank you for taking the time to share your sales experience. Your 2021 Mercedes-Benz looks amazing! If there's ever anything more that we can assist you with, please don't hesitate to ask! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

November 12, 2021

Excellent service from Victor and his team! Ordered a part overnight and fitted the next day - awesome! More

by SeanR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Victor Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 13, 2021 -

Mercedes-Benz of Princeton responded

It is fantastic to see that Victor continues to impress you during your visits! Thanks for taking the time to review Mercedes-Benz of Princeton. Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

November 12, 2021

Excellent service . Ian was excellent in pointing our all of the features of the car, no pressure, super on the closing details. Awesome. Robert, our Mercedes Concierge, did a masterful job at explaini More

by Charlie the Winemaker
Recommend Dealer
Yes
Employees Worked With
Robert John Lisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ian Fyffe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 13, 2021 -

Mercedes-Benz of Princeton responded

Your review really means a lot to us! We are so glad that you had the opportunity to work with or sales team and that they made the entire experience so pleasant! It is great that in addition to providing an experience like no other, Ian also made sure he found exactly what you were looking for. Congratulations on your new Mercedes-Benz!!!! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

November 11, 2021

Sales manager Arno was good and made our MB selection process smooth, easy and satisfactory. More

by mits
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Arno Orsini
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert John Lisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 13, 2021 -

Mercedes-Benz of Princeton responded

We are so glad to hear this wonderful review! From Sales to service, making sure our customers are happy is our top priority. Thank you so much for sharing! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

November 10, 2021

Sales process was perfect. Sales person, Vasil went above and beyond to get things done for us. More

by Khalid Ayyubov
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vasil Cherepania
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert John Lisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 10, 2021 -

Khalid Ayyubov responded

Thank you for the professionalism and excellent customer experience.

November 10, 2021

Nice training on the car's operations from Robert. Not Nice training on the car's operations from Robert. Not so good on communication from Mercedes while waiting for my delayed car. you expect to fe More

by gerbrophy69
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert John Lisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 13, 2021 -

Mercedes-Benz of Princeton responded

We are so glad that you enjoyed every step in your experience with Robert and Arno. Thank you so much for sharing and for being a part of our Mercedes-Benz of Princeton family! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

November 10, 2021

We felt warmly welcomed once we walked in showroom. The staff were very professional and very good at identifying what would fit the best of our interest. More

by wqchen
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert John Lisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Edward Moravek
Nov 13, 2021 -

Mercedes-Benz of Princeton responded

Thank you so much for your incredible review. We're thrilled to hear we provided you with such a great experience! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

November 09, 2021

I want to thank Mr. Jeffrey Hirthler at the MB of Princeton very much!!! For a short period of 20 years, I stick with this dealership because of him----fair, trustable, friendly and professional! More

by jeffyzhou
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian McCoy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeffery Hirtler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 13, 2021 -

Mercedes-Benz of Princeton responded

Thanks for taking the time to review Mercedes-Benz of Princeton. It is fantastic to see that Jeff, Brian, and the rest of our service department continue to impress you during your visits! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

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