Mercedes-Benz of Princeton

Service was absolutely excellent, working staff as always great. I really appreciate for your service, Thank you, Serguei Avakov great. I really appreciate for your service, Thank you, Serguei Avakov More

Very professional and informative. Explained all functions in the vehicle and was very courteous. Excellent customer service. Explained all functions in the vehicle and was very courteous. Excellent customer service. More

Written instructions were clear and easy to follow, great service provided by mercedes benz to help customers 👏 service provided by mercedes benz to help customers 👏 More

I purchased a new automobile on Tuesday, 20-JUN-2023, from MB of Princeton. Ian (Mr. Fyffe) was the sales professional and Robert (Mr. Lisi) was the post-sales professional. I was impressed by Ian and from MB of Princeton. Ian (Mr. Fyffe) was the sales professional and Robert (Mr. Lisi) was the post-sales professional. I was impressed by Ian and Robert for their honesty, courtesy, patience, customer focus, advice, depth of knowledge, going above and beyond the call of duty to offer me a car that best met my needs, and to fully explain the technical details of the automobile and features of Mercedes Me Connect. The sales process and the post-sales experience was a breeze. Ian patiently showed me three cars that best met my needs, answered all of my questions, offered a very fair price for my trade-in, expediently completed the forms, set up my Mercedes Me Connect account, had my car prepared for delivery and meticulously inspected my car to ensure that it was defect-free, before presenting it to me. Ian is an outstanding professional. I could not be any happier with the whole sales process. In this day and age, automobiles are very technology rich. This is especially true with Mercedes Benz vehicles that are at the cutting edge of hardware and software technologies. To a buyer the advanced hardware and software features can be overwhelming. If a customer does not understand these features or does not appreciate the added value they may deem the vehicle as too complicated to operate or overly priced with unnecessary bells and whistles. Robert made it extremely easy to understand the car's features and with patience carried me through the menus to ensure I can navigate through the car's menu with confidence. I fully recommend Ian as the sales professional, and Robert as the post-sales technical expert. I also recommend Mercedes Benz of Princeton, with equal emphasis, for they are a best-in-class MB dealership. Last, but not least, many thanks to: - Mike Hoehman for recommending Ian, and - Andy Horne for his technical advice on this occasion, and for the past 17 years. More

Great customer service and attention to deal. I have serviced my past MB vehicle at MB Princeton for several years and when it was time for a new car, my service advisor Brian recommended I speak I have serviced my past MB vehicle at MB Princeton for several years and when it was time for a new car, my service advisor Brian recommended I speak with Arno. Arno was a pleasure to work with. He is knowledgeable and professional and guided me expertly through the new vehicle ordering process. Everything went smoothly on the day of purchase. I appreciated the assistance and on boarding given by Richard, he was very knowledgeable about the vehicle and its many functions that were new to me. I am looking forward to many happy miles in my new car More

The service appointment was easily scheduled, the staff greeted me upon arrival, the service team person, Jeff, was pleasant and contacted me when the vehicle was ready. greeted me upon arrival, the service team person, Jeff, was pleasant and contacted me when the vehicle was ready. More

Service did a good job on my AMG GLC 43. Had my car for 7 days though. Had my car for 7 days though. More

Great Service! Paul Lai our sales representative really is a professional and did a great job in putting together our Mercedes Benz package. Paul Lai our sales representative really is a professional and did a great job in putting together our Mercedes Benz package. More

What a wonderful experience dealing with Paul and the team at Mercedes of z Princeton. team at Mercedes of z Princeton. More

Very detail oriented and made sure I was comfortable with all of the technology in the vehicle all of the technology in the vehicle More