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Mercedes-Benz of Owings Mills
Owings Mills, MD
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Mr. Dennis is one of a kind, a true salesman. Always truthful and honest with us, we appreciate his support and helping my wife and I navigate through the car buying process. truthful and honest with us, we appreciate his support and helping my wife and I navigate through the car buying process. More
Great dealership! Had time to give me every explanation I needed to make my decision. No pressure and very friendly. Had time to give me every explanation I needed to make my decision. No pressure and very friendly. More
Lucy was great! Lucy is very knowledgeable and patient. Lucy showed me all the features and apps that are offered with the vehicle. The purchase process was smooth. Lucy is very knowledgeable and patient. Lucy showed me all the features and apps that are offered with the vehicle. The purchase process was smooth. I will definitely be back. Thank you Lucy!! More
Our experience with Tim at Owings Mills was top notch, very quality customer friendly service! Tylers very quality customer friendly service! Tylers More
This was an overall great experience! My service rep Patricia was very welcoming and extremely helpful, with everything from scheduling my appointment to notifying me of the necessary rep My service rep Patricia was very welcoming and extremely helpful, with everything from scheduling my appointment to notifying me of the necessary repairs and coverage! More
Great buying experience! I live in VA and this dealership had a car I was looking for. I wasn’t quite sure whether I wanted to buy in MD. I was connected with Andy and he I live in VA and this dealership had a car I was looking for. I wasn’t quite sure whether I wanted to buy in MD. I was connected with Andy and he immediately realized the important thing I needed (good trade-in). He quickly addressed this and I found myself driving to Maryland for the purchase. I was in and out with my MB driving back to Virginia in no time. Overall, great person so look for him in your future purchase! Highly recommend! More
Patricia Doelle has taken care of me for a number of years and she has always been friendly, courteous, knowledgeable, efficient, and professional. Always a pleasure! years and she has always been friendly, courteous, knowledgeable, efficient, and professional. Always a pleasure! More
Mercedes Benz of Owings Mill and my maintenance manager Patricia are the best in the world. Patricia customer service skills are beyond reproach she’s very well organized and her knowledge of her job is ve Patricia are the best in the world. Patricia customer service skills are beyond reproach she’s very well organized and her knowledge of her job is very refreshing, I would never deal with any other dealership because of the great service and staff. More
Andy Ji is your expert lifetime partner in purchasing your next car(s)! it was a blessing and a pleasure to have met and worked with Andy during my car buying journey for a brand new build Mercedes Benz your next car(s)! it was a blessing and a pleasure to have met and worked with Andy during my car buying journey for a brand new build Mercedes Benz GLC 300 Coupe. This is my second Mercedes car purchase, and Andy made my next car purchase a dream experience. Andy was professional, personable, kind, and knowledgeable throughout my building and buying process. Andy did not sit by during my experience, he was so involved and active that it felt like I was a family member. Andy was diligent in following up with, and giving me status on build, and he is available any time that I call him. His recommendations and diligence to ensure that I got the best offerings and features (fully loaded) were not only suitable from me, but met my current and future needs for the longevity of my new vehicle. From the onset of working with Andy, he gave me positive assurance that he would lead and guide me through the process of making such a big investment for myself, and he did just that. When working with Andy there is no pressure from him to make a decision. Andy is patient and understanding. Andy knows his business and the Mercedes-Benz brand. I have since shared Andy’s information with family and friends for their next car purchase. I can’t wait to make another purchase with Andy in the future. An awesome guy, representing an awesome brand in Mercedes. More