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Mercedes-Benz of Owings Mills

Owings Mills, MD

4.9
2,314 Reviews
Offering Maryland drivers an extensive selection of new and pre-owned vehicles for sale, Mercedes-Benz of Owings Mills is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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9727 Reisterstown Rd

Owings Mills, MD

21117

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Showing 2,314 reviews

December 02, 2023

Mr. Elliott was absolutely amazing. I’m not a fan of sitting at dealership to purchase a car but he made it easy and fast. Great customer service! More

by LATRINA362013
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Elliott Bourne III
5.0
This rating includes all reviews, with more weight given to recent reviews.
Phaeng Taweepuntsant
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mahaman Kolo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 03, 2023 -

Mercedes-Benz of Owings Mills responded

Hi, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Owings Mills. Safe travels!

December 02, 2023

Thanks for working with me Elliott, I appreciate you so much for helping me and bring so professional and patient. Hands down the best Mercedes Dealership in town. More

by lrgutrick
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brett Fader
5.0
This rating includes all reviews, with more weight given to recent reviews.
Elliott Bourne III
5.0
This rating includes all reviews, with more weight given to recent reviews.
Phaeng Taweepuntsant
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mahaman Kolo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stephanie Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 04, 2023 -

Mercedes-Benz of Owings Mills responded

Hello, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Owings Mills. We hope you continue to choose us for all your automotive needs! Take care!

November 28, 2023

Dennis wwsn excellent. .. Kind.... And knowledgable of the vechicle that was purchased. Would definitely do business with him again. A+++ More

by BRIZZLEMAN62
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dennis Epps
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 01, 2023 -

Mercedes-Benz of Owings Mills responded

Hi, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Owings Mills. Our team is available should you require any extra help.

November 28, 2023

Everyone was exceptionally attentive and professional from the GM, Brett to salesman Elliott to tech liaison Phaeng to F&I rep Fran. This is the gold standard for how an automobile sale and delivery sho More

by Tim Williams
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brett Fader
5.0
This rating includes all reviews, with more weight given to recent reviews.
Elliott Bourne III
5.0
This rating includes all reviews, with more weight given to recent reviews.
Phaeng Taweepuntsant
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Fran M King
Dec 01, 2023 -

Mercedes-Benz of Owings Mills responded

Hi Tim, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Our team is available should you require any extra help.

November 22, 2023

Our service advisor was not in. Lori Came out, thoughly explained the service performed and parts on order. Then, followed up 2-days later by calling when parts came in. Absolute More

by kimkandk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lori Ludwig
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 01, 2023 -

Mercedes-Benz of Owings Mills responded

Hi, we appreciate your positive review about your recent experience with us! Our team is available should you require any extra help.

November 21, 2023

The staff at Mercedes Benz of Owings Mills were awesome. My husband and I weren’t 100% sure we could pull this off, but after a few negotiations and a lot of our salesperson going to the manager to make thi More

by Michelede33
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ibrahim Kassim
Dec 01, 2023 -

Mercedes-Benz of Owings Mills responded

Hi, we are very happy to have provided you with such a positive experience! We hope to be of service to you again! Take care!

November 19, 2023

Dennis is extremely helpful and does things that I have never seen other auto sales persons do. I did not ask him but he drove me to my house to hook up the garage opener. He is in content contact to make More

by MARTIN B MINTz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gale Chisnell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lori Ludwig
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brett Fader
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dennis Epps
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Klein
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Fran M King
Dec 01, 2023 -

Mercedes-Benz of Owings Mills responded

Hi Martin, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Our team is available should you require any extra help.

November 14, 2023

I am pleased with the service I received during my recent purchase. Elliott and Lucy were helpful in making sure the preparation of the vehicle was done to my satisfaction before I took possession. Overall,i More

by EG
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Elliott Bourne III
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lucy Yun
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 25, 2023 -

EG responded

Customer service was great.

November 03, 2023

Patricia is wonderful and an outstanding employee with your company!! Keep up the wonderful work!! More

by Pl_garner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patricia Doelle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 06, 2023 -

Mercedes-Benz of Owings Mills responded

Hi, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Owings Mills. We hope to be of service to you again! Take care!

October 31, 2023

Owings Mills Mercedes Benz the best dealership ever. Dennis Epps It's kind polite, Knowledgeable. He's always there to help whenever I need something. I will be getting my next Mercedes from Dennis Epps More

by Irisharvey13
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dennis Epps
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 06, 2023 -

Mercedes-Benz of Owings Mills responded

Hi, thank you for your positive review. We're glad to hear that you found our team here at Mercedes-Benz of Owings Mills so helpful in the purchase of your new vehicle. We hope to be of service to you again! Take care!

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