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Mercedes-Benz of Owings Mills

Owings Mills, MD

5.0
2,389 Reviews
Offering Maryland drivers an extensive selection of new and pre-owned vehicles for sale, Mercedes-Benz of Owings Mills is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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9727 Reisterstown Rd

Owings Mills, MD

21117

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Showing 2,389 reviews

February 06, 2021

Great service and nice down to earth guy. The test drive was amazing. The car is in great condition. Very pleased with all the services. More

by Luis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Elliott Bourne III
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 08, 2021 -

Mercedes-Benz of Owings Mills responded

Hi Luis, thank you so much for your positive comments about Mercedes-Benz of Owings Mills! We hope you continue to choose us for all your automotive needs! Take care!

February 06, 2021

Excellent Customer Service ‼️Keep Up the Great Work... Looking forward to recommending a Family Members & Friends. Thank you for Everything.. The Mercedes Benz Experience was Outstanding. More

by nunuplz
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Elliott Bourne III
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pang
Feb 08, 2021 -

Mercedes-Benz of Owings Mills responded

Hi, we are very happy to have provided you with such a positive experience! Your recommendation means so much to us and we're so happy to have earned it. Thank you for taking the time to let the world know about your positive experience. Have a great day!

February 05, 2021

Andy is awesome ! He makes sure that his customers leave happy to the end . Highly recommend him . The personal communication and customer service was on point . More

by Tammieboyd1@gmail.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy Ji
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 08, 2021 -

Mercedes-Benz of Owings Mills responded

We are very happy to have provided you with such a positive experience! If you have any further questions, please don't hesitate to reach out!

February 05, 2021

Andy is the essence of customer satisfaction. His interaction with customers will surpass your expectations. Andy is an active listener, very friendly, attentive, and respectful. He makes sure to ad More

by Diakite
Recommend Dealer
Yes
Employees Worked With
Feb 08, 2021 -

Mercedes-Benz of Owings Mills responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

February 05, 2021

Mr Epps was one of the most courteous and professional salesmen I have ever encountered. The services I have received at Mercedes-benz of Owings Mills has been and cintinues to be exceptional. Thank you More

by Lavoniareid
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis Epps
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 08, 2021 -

Mercedes-Benz of Owings Mills responded

Thank you so much for your positive comments about Mercedes-Benz of Owings Mills! If you have any further questions, please give us a call. We're always happy to help!

February 03, 2021

Dealership is clean and service adviser no was knowledgeable and polite. Got me in and out in a timely manner. Definitely would recommend dealership to my friends and coworkers More

by Valjacobs1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Morse
Feb 08, 2021 -

Mercedes-Benz of Owings Mills responded

Thank you so much for your positive comments about Mercedes-Benz of Owings Mills! If you have any further questions, please give us a call. We're always happy to help!

January 30, 2021

I highly recommend working with Andy.He is a super kind I highly recommend working with Andy. He is a super kind and friendly salesman. He checked in on each step of the purchasing steps and ensured I ha More

by Lucy.c
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy Ji
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 01, 2021 -

Mercedes-Benz of Owings Mills responded

Hi, thank you for your positive review. We're glad to hear that you found our team here at Mercedes-Benz of Owings Mills so helpful in the purchase of your new vehicle. Thanks again for the recommendation, and have an amazing day!

January 29, 2021

Service was great from beginning to end Murphy was very professional and efficient with helping me in making the right decision for the repair on the car More

by Butterfly$110
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Murphy Tederick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 01, 2021 -

Mercedes-Benz of Owings Mills responded

Hi, thank you for your support! We're happy we could help. We hope you continue to choose us for all your automotive needs! Take care!

January 23, 2021

Theo provided outstanding customer service. I referred my friends to him. The absolute best in the business! He is smart and caring! Outstanding customer service More

by ELS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Theo Vamos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 25, 2021 -

Mercedes-Benz of Owings Mills responded

Hello, we strive for a high level of customer satisfaction in all aspects of our dealership. We hope to be of service to you again in the future. Best wishes, Mercedes-Benz of Owings Mills

January 22, 2021

Dennis, Paris and Garen were AWESOME! Dennis really listened to want I wanted and made the process easy. Garen was able to get me a great rate and really explained my options. Paris was very supportive More

by JB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis Epps
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Paris, Garen Tuniev
Jan 22, 2021 -

Mercedes-Benz of Owings Mills responded

Hello, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

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