Mercedes-Benz of Owings Mills

Thank you Mr. Dennis Epps for the outstanding customer service. I was very thankful that you shared your knowledge and positively outrageous service about Mercedes Benz. Your knowledge of how safe my CLA service. I was very thankful that you shared your knowledge and positively outrageous service about Mercedes Benz. Your knowledge of how safe my CLA 250 Mercedes Benz is was the deciding factor for my purchase. The entire team was so professional and the service was impeccable. I will be sharing my experience with my friends and family. More

I was impressed with Elliott Bourne's attention to detail and knowledge of his product. His follow through from my initial visit to the conclusion of the sale was consistent, professional, detailed and time and knowledge of his product. His follow through from my initial visit to the conclusion of the sale was consistent, professional, detailed and timely. Since the sale he as continued to act in an advisory capacity as I learn about my new vehicle and the dealership I will deal with going forward. I cannot seem to give Brett and Phang grades below as well but both are 5 Star for support, friendliness and knowledge. More

R&H Mercedes provides excellent customer service. I have had all my Mercedes serviced at this dealership. Patricia’s GREAT service advisor. Benz Expert! Clean & excellent waiting area. had all my Mercedes serviced at this dealership. Patricia’s GREAT service advisor. Benz Expert! Clean & excellent waiting area. More

Service Advisor Murphy Tederick at Mercedes-Benz Owings Mills went above and beyond to problem-solve an unfortunate matter. Outstanding effort and service! L. Hamilton Mills went above and beyond to problem-solve an unfortunate matter. Outstanding effort and service! L. Hamilton More

I have to mention about the seller, Andy Ji. He works I have to mention about the seller, Andy Ji. He works great. Smooth communication and very professional!!I highly recommend AndyJi. Don't waste y I have to mention about the seller, Andy Ji. He works great. Smooth communication and very professional!!I highly recommend AndyJi. Don't waste your time and money for searching cars from others. He is the one you want to work with!! Also, thank you Lucy Yun for your kindness. More

It was an absolute pleasure meeting Phaeng, a young lady who is so respectful and patient. I was a little apprehensive about all the new technology in the car, but after she took her time to show me how eve who is so respectful and patient. I was a little apprehensive about all the new technology in the car, but after she took her time to show me how everything works, I felt a little more confident. She answered all of my questions and I never felt rushed at all. She is the BEST!!!! More

I had a wonderful experience with Lucy. I came to the dealership with a vehicle in mind and a price in mind, and Lucy made it happen for me. She was patient with me, and even checked up on me to make sur dealership with a vehicle in mind and a price in mind, and Lucy made it happen for me. She was patient with me, and even checked up on me to make sure that my new Mercedes was everything that I wanted. As a new Mercedes owner, you definitely need Phaeng to go over all the bells and whistles of your new vehicle. She is very knowledgeable! It's like a quick class on all things related to your car so that you are on the road safe and you understand all the perks of being a Mercedes owner. I highly recommend this team! More

Mr. Epps was a pleasure to work with . He was extremely knowledgable and willing to go the extra mile to find the perfect car for me. He provided the most non-pressure and extremely flawless buying experie knowledgable and willing to go the extra mile to find the perfect car for me. He provided the most non-pressure and extremely flawless buying experience. I would definitely recommend him and return again for my next Mercedes Benz!! More

I love the service Elliot Bourne and Raze Ghane provided. They answered a lot of questions and never seem annoyed. They were both professional and consistent in service. I would recommend them both to any of They answered a lot of questions and never seem annoyed. They were both professional and consistent in service. I would recommend them both to any of my friends and associates. I appreciate their service. More

Lucy was such a sweet heart. She asked what I wanted I told her and soon as I got there she had the cars pulled up ready for me. There was things I needed her to her to help me with financially and she ma told her and soon as I got there she had the cars pulled up ready for me. There was things I needed her to her to help me with financially and she made it happen for me. I went in on Friday like Lucy there’s no way I’m getting this car left Saturday night with my perfect car everything I wanted and more. I couldn’t have asked for a better car buying experience ❤️❤️ Go to my girl Lucy she is phenomenal!! And Phaeng helped me learn everything I needed to know inside and out she was amazing as well More