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Mercedes-Benz of Owings Mills

Owings Mills, MD

5.0
2,389 Reviews
Offering Maryland drivers an extensive selection of new and pre-owned vehicles for sale, Mercedes-Benz of Owings Mills is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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9727 Reisterstown Rd

Owings Mills, MD

21117

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Showing 2,389 reviews

March 28, 2021

Lucy was a pleasure to deal with. She made the car buying process enjoyable and made sure a few minor cosmetic issues were corrected to our satisfaction. I would highly recommend dealing with Lucy. More

by Kathy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lucy Yun
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 29, 2021 -

Mercedes-Benz of Owings Mills responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! We hope you continue to choose us for all your automotive needs! Take care!

March 26, 2021

I truly thank you so much for great communication, amazing sales experience, and new relationships! I will definitely be back again with my friends and family. More

by S1010235
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy Ji
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Fran M King, Brett Fader
Mar 26, 2021 -

Mercedes-Benz of Owings Mills responded

Hello, thanks for your great review, and for giving our dealership such a high star rating! We hope you continue to choose us for all your automotive needs! Take care!

March 25, 2021

A GREAT BUYING EXPERIENCE WITH OLIVER FOR MY 1ST MERCADES..OLIVER WAS GREAT TO WORK WITH EXPLAINED EVERYTHING ..VERY IMPRESSED WITH THE ENTIRE DEALERSHIP..OLIVER IS A GREAT AMBASSADOR FOR YOUR BRAND More

by SOLLYALLAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oliver Lippman
Mar 26, 2021 -

Mercedes-Benz of Owings Mills responded

Hello, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. Our team is available should you require any extra help. Safe travels!

March 25, 2021

Andy was very nice and easy to work with. He is very knowledgeable about the vehicle I was interested in and gave me confidence that I was making a great purchase. More

by Giffywill
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy Ji
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kolo Mahaman
Mar 26, 2021 -

Mercedes-Benz of Owings Mills responded

Hi, we strive for a high level of customer satisfaction in all aspects of our dealership. We hope you continue to choose us for all your automotive needs! Take care!

March 19, 2021

Andy was awesome. He made sure every question was answered and I received the greatest attention to detail from him on my purchase. Andy was more than wonderful. More

by Lakeciagriffin19
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mar 20, 2021 -

Mercedes-Benz of Owings Mills responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! We hope you continue to choose us for all your automotive needs! Take care!

March 19, 2021

Awesome Customer Service very Polite and Friendly...I Had A Awesome Experience..I would Definitely Recommend Lucy As A Sales Assistant.. Got Exactly What I wanted... I Love My New Truck More

by Tyenisha
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lucy Yun
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 20, 2021 -

Mercedes-Benz of Owings Mills responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! We hope you continue to choose us for all your automotive needs! Take care!

March 14, 2021

Dennis was great in assisting me on my GLE purchase. He even assisted me at night way after business hours. I would recommend Dennis to anyone looking for a honest and very hard working sales rep. Thank More

by Bradley6170
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis Epps
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 16, 2021 -

Mercedes-Benz of Owings Mills responded

Hi, thank you for your kind review; we are happy to pass along your comments to David here at Mercedes-Benz of Owings Mills! Thanks again for the recommendation, and have an amazing day!

March 13, 2021

Exceptional Service during the entire process. Mr. Eppes went that extra mile to ensure that the delivery of my Mercedes was effortless. He is an outstanding representative of the vehicle and its performan More

by haperry1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis Epps
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mahaman Kold , Phaeng Taweepuntsant
Mar 15, 2021 -

Mercedes-Benz of Owings Mills responded

Hi, we are very happy to have provided you with such a positive experience! Your recommendation means so much to us and we're so happy to have earned it. Thank you for taking the time to let the world know about your positive experience. Have a great day!

March 09, 2021

Thank you Mr. Dennis Epps for the outstanding customer service. I was very thankful that you shared your knowledge and positively outrageous service about Mercedes Benz and life itself. Thank you . Thank More

by Jay
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis Epps
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Phaeng Taweepuntsant, Garen Tuniev
Mar 10, 2021 -

Mercedes-Benz of Owings Mills responded

Hi Jay, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Please let us know if you have any additional questions about services you received and thank you for choosing Mercedes-Benz of Owings Mills! Have a nice day!

March 09, 2021

Good express always. Service Technician are always excellent! Receptionist greets with smile and always helpful! Wait time is minimum! I love R and H of Owing Mills! More

by tmd102626
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Murphy Tederick
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 10, 2021 -

Mercedes-Benz of Owings Mills responded

Hi, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

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