Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Mercedes-Benz of Owings Mills
Owings Mills, MD
2,389 Reviews
Offering Maryland drivers an extensive selection of new and pre-owned vehicles for sale, Mercedes-Benz of Owings Mills is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,389 reviews
June 15, 2021
Spectacular service by Mr. Dennis Epps. The experience was professional from beginning to end. Dennis makes sure you get what you want not just makes you settle for anything to get a sale. I wanted a spec was professional from beginning to end. Dennis makes sure you get what you want not just makes you settle for anything to get a sale. I wanted a specific color car as well as model. After doing his research he found it and called me right away. I couldn't of asked for a better sales person. I'll recommend anyone in the Maryland area to go to him. The communication was great from beginning to end. It wasn't your regular experience of an all day process. He was smart enough to get all your information before you get there, and make the process shorter than normal. More
by joshuasan252
Employees Worked With
June 14, 2021
Murphy was easy to work with and satisfied all my needs; I would bring my car back again. Mr. Smith was my salesman and he also was great to work with. I would bring my car back again. Mr. Smith was my salesman and he also was great to work with. More
by Anneecker
Employees Worked With
Yohan Smith
June 10, 2021
My experience with Andy Ji was wonderful. I had some issues and Andy and his associates made my purchase smooth. The team at Owens Mills Mercedes are great issues and Andy and his associates made my purchase smooth. The team at Owens Mills Mercedes are great More
by Will
June 05, 2021
Excellent service.Murphy was great, very knowledgeable Excellent service. Murphy was great, very knowledgeable answered all my questions. Car was done on time and all work was completed Lianer car was ver Excellent service. Murphy was great, very knowledgeable answered all my questions. Car was done on time and all work was completed Lianer car was very good same model as mine. More
by Mdsilky
Employees Worked With
June 05, 2021
I like the responsive and “can do” attitude of everyone with whom I interact, terrific at communicating issues, loaner and car wash a plus, and my service advisor, Murphy, is always available for advice an with whom I interact, terrific at communicating issues, loaner and car wash a plus, and my service advisor, Murphy, is always available for advice and assistance. More
by NMM
Employees Worked With
June 05, 2021
It’s always a pleasure to work with Brett Fader and Kyle Weiman. They are extremely pleasant, knowledgeable, and respectful. The best in the business! Weiman. They are extremely pleasant, knowledgeable, and respectful. The best in the business! More
by Kirkrl52
June 05, 2021
Excellent service!Dennis Epps (Sales), Murphy Tederick (Service), and Daniel Klien (Service) have provided excellent customer care and service. They have all worked expediently to resolve my services. T (Service), and Daniel Klien (Service) have provided excellent customer care and service. They have all worked expediently to resolve my services. They treated me extremely well! More
by Willia523
June 02, 2021
Andy promised me that he would follow up with me when the car was available. He contacted me and we got the deal done. Thanks car was available. He contacted me and we got the deal done. Thanks More
by Lanita.ross1
May 31, 2021
Great experience - everything was handled as discussed, good communication and estimated completion time was met. I highly recommend Murphy and the Owings Mills Mercedes service team. good communication and estimated completion time was met. I highly recommend Murphy and the Owings Mills Mercedes service team. More
by Keith.sherman
Employees Worked With
May 28, 2021
I’ve always had excellent service at Mercedes Benz of Owings Mills. Kyle is always professional and takes care of my vehicle needs. Very professional. Owings Mills. Kyle is always professional and takes care of my vehicle needs. Very professional. More
by Tess
Employees Worked With
Kyle Harris
