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Mercedes-Benz of Owings Mills

Owings Mills, MD

4.9
2,358 Reviews
Offering Maryland drivers an extensive selection of new and pre-owned vehicles for sale, Mercedes-Benz of Owings Mills is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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9727 Reisterstown Rd

Owings Mills, MD

21117

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Showing 2,358 reviews

July 06, 2024

Professional, patient, friendly and knowledgeable. Went in for a trade and left with my original SUV and a 2023 GLB. He will make sure you get the best deal. Even with me being so indecisive, he was v More

by Cathryn
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dennis Epps
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mahaman Kolo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 08, 2024 -

Mercedes-Benz of Owings Mills responded

Hi Cathryn, thanks for your great review, and for giving our dealership such a high star rating! We hope you continue to choose us for all your automotive needs! Take care!

July 03, 2024

Thank you so much! Lucy was amazing and super helpful and fun! Just a joy to work with! I can’t wait to come back to visit. Outstanding service! More

by dnbrooks
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lucy Yun
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mahaman Kolo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stephanie Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 04, 2024 -

Mercedes-Benz of Owings Mills responded

Hello, we're happy you found our staff to be helpful during your experience here at Mercedes-Benz of Owings Mills. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

June 28, 2024

Murphy was very accomodating and attentive. My concern was fully covered under warranty and I am completely satisfied. More

by keithandvicky
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Murphy Tederick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 30, 2024 -

Mercedes-Benz of Owings Mills responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

June 21, 2024

Stellar customer service. Had a good buti g experience, was very thorough with different models and very patient More

by Gene
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dennis Epps
5.0
This rating includes all reviews, with more weight given to recent reviews.
Saad Ali
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 21, 2024 -

Mercedes-Benz of Owings Mills responded

Hello, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

June 19, 2024

Had great experience with Christene from the purchase of my first Mercedes Benz and also bring it in for service. Thank you Christene! More

by Solomon
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christene Marshall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 20, 2024 -

Mercedes-Benz of Owings Mills responded

Hello Solomon, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Owings Mills. We hope you continue to choose us for all your automotive needs! Take care!

June 18, 2024

MB of Owings Mills is a rare bird of dealerships. Small enough to still care about the customer, but large enough to be very competitive with any other dealer. Their "Crown-Jewel" of the buying pro More

by amorriss46
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Patricia Doelle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Sauter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Sponseller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dennis Epps
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mahaman Kolo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brett Fader
Jun 19, 2024 -

Mercedes-Benz of Owings Mills responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional questions about your new vehicle, we will be more than happy to assist you! Safe travels!

June 15, 2024

I received stellar customer service at Owings Mills Mercedes Benz. It truly was the best car buying experience of my life. From the moment I entered the doors, Dennis created such a welcoming space and More

by Sonja
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dennis Epps
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mahaman Kolo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Pozderac
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 16, 2024 -

Mercedes-Benz of Owings Mills responded

Hi Sonja, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Our team is available should you require any extra help.

June 10, 2024

Dylan Ty very much we do appreciate you and all you do. We wish you all the best Chad More

by Chadwayne28
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dylan Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robb Banks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Sponseller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mahaman Kolo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 11, 2024 -

Mercedes-Benz of Owings Mills responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team! Feel free to reach out to us if you need anything. Have a wonderful day.

June 06, 2024

Absolutely thrilled with my experience with Dennis, Tony and the entire Team at Mercedes-Benz of Owings Mills. From the moment I walked in, I felt welcomed and valued. They took the time to understand my ne More

by Salisha
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Dennis Epps
5.0
This rating includes all reviews, with more weight given to recent reviews.
Phaeng Taweepuntsant
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Pozderac
5.0
This rating includes all reviews, with more weight given to recent reviews.
Saad Ali
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 08, 2024 -

Mercedes-Benz of Owings Mills responded

Congratulations on your new vehicle, Salisha! Thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. We hope you continue to choose us for all your automotive needs! Take care!

June 01, 2024

Everyone at the dealership was friendly, knowledgeable, And no pressure. After shopping for a GLC 300, the dealership offered me a fair deal More

by gallagh106
Recommend Dealer
Yes
Employees Worked With
Elliott Bourne III
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 03, 2024 -

Mercedes-Benz of Owings Mills responded

Hi, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. We hope you continue to choose us for all your automotive needs! Take care!

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