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Mercedes-Benz of Owings Mills

Owings Mills, MD

5.0
2,387 Reviews
Offering Maryland drivers an extensive selection of new and pre-owned vehicles for sale, Mercedes-Benz of Owings Mills is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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9727 Reisterstown Rd

Owings Mills, MD

21117

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Showing 2,387 reviews

December 15, 2021

Dennis was excellent to work with He was a true Dennis was excellent to work with He was a true gentleman, knowledgeable and very professional, He didn’t pressure me , took his time - I didn’t fe More

by Synorajones
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis Epps
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 16, 2021 -

Mercedes-Benz of Owings Mills responded

Hi, thank you for your support! We're happy we could help. We hope to be of service to you again! Take care!

December 15, 2021

Andy Ji. Thank you for your help. I highly recommended. Will return for next purchase. More

by Maurice3710
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy Ji
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 16, 2021 -

Mercedes-Benz of Owings Mills responded

Hello, we appreciate you taking the time to leave us this feedback. We hope you continue to choose us for all your automotive needs! Take care!

December 14, 2021

Excellent Experience!I had an excellent experience with Excellent Experience! I had an excellent experience with Mercedes-Benz Of Owings Mills! My husband and I only drive Mercedes and have purchased from More

by Alexis Webb
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis Epps
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mahaman Kolo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dennise Epps, Brooke Richardson
Dec 15, 2021 -

Mercedes-Benz of Owings Mills responded

Hi Alexis, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope to be of service to you again! Take care!

December 14, 2021

Service Advisor Murphy Tedrick consistently helped me to fix the turbos on my car and was able to process the documents as fast as he possibly can. More

by Zhengrong Fei
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Murphy Tederick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 15, 2021 -

Mercedes-Benz of Owings Mills responded

Hello, we strive for a high level of customer satisfaction in all aspects of our dealership. We hope you continue to choose us for all your automotive needs! Take care!

December 12, 2021

Dennis was great! Very professional, friendly and respectful. He walked me through the process with ease. He’s very knowledgeable. My car wasn’t quite ready when I started the process but he kept me More

by MB
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis Epps
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mahaman Kolo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 13, 2021 -

Mercedes-Benz of Owings Mills responded

Hello, thank you so much for your feedback! Our team member Dennis will be very happy to hear about your kind words and high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Have a great day!

December 11, 2021

I had a very pleasant experience with the dealership compared to others I’d visited in the months prior to deciding. Reza was very fun to work with and also very attentive to what would be a fit for me. More

by mamenra
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Reza Ghane
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Fran M King
Dec 13, 2021 -

Mercedes-Benz of Owings Mills responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! We strive to deliver a great experience to all of our valued customers. Reviews like yours help us to continually improve.

December 10, 2021

I have never experienced buying anything like how I did with Andy. I was not pushed nor sold anything. I felt like I was pointed towards something that I wanted. Because of his truthfulness and the exp More

by ariverajr.1992
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy Ji
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 10, 2021 -

ariverajr.1992 responded

Thank you Andy , you are amazing!

December 09, 2021

Andy was great and the most important facet of my experience with him, is that he listens. He listened with great detail and gave me great options. I would highly recommend this dealership, everyone More

by kimara.davis
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy Ji
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 09, 2021 -

Mercedes-Benz of Owings Mills responded

Hi, we're happy you found our staff Andy to be so supportive during your experience here at Mercedes-Benz of Owings Mills. Your recommendation means so much to us and we're so happy to have earned it. Thank you for taking the time to let the world know about your positive experience. Have a great day!

December 09, 2021

It is a Great dealership and customer service. I was satisfied. Andy is the best More

by Sali.kemal
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dec 13, 2021 -

Mercedes-Benz of Owings Mills responded

Hi Sali, we are very happy we could provide you with a positive experience! We hope you continue to choose us for all your automotive needs! Take care!

November 29, 2021

Excellent showroom for buying your precious Mercedes. Our salesman Mr Andy Ji is one of a kind he knows his profession and knows how to treat his clients. He responds to all your queries and give ample time More

by smit.p.patel2930
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy Ji
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Fran M King, Phaeng Taweepuntsant
Dec 01, 2021 -

Mercedes-Benz of Owings Mills responded

Hello, thank you for your positive review. We're glad to hear that you found our team here at Mercedes-Benz of Owings Mills so helpful in the purchase of your new vehicle. We hope to be of service to you again! Take care!

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