Mercedes-Benz of Owings Mills

I recently had a fantastic experience at the Mercedes Benz of Owings Mills that I feel compelled to share as I purchased my 2023 GLB 250. The standout aspect of my visit was the exceptional service pr Benz of Owings Mills that I feel compelled to share as I purchased my 2023 GLB 250. The standout aspect of my visit was the exceptional service provided by Elliott, the auto sales representative, who guided me through the entire car-buying journey with enthusiasm and genuine care. My father had referred me to Elliott after having such a positive car buying experience. Elliott was very patient with me as I explored the various car options. Elliott was knowledgeable about the various models and features, ensuring that I found a vehicle that matched my needs and preferences. Elliott never pressured me, instead offering insightful advice and thoughtful recommendations. Equally impressive was Saad, the finance manager. Their expertise and professionalism were evident from the moment we began discussing financing options. Saad took the time to explain every detail, answer all my questions, and worked with me to find a plan that fit my budget perfectly. Their transparency and patience made the financing process not only stress-free but actually quite pleasant. Additionally, Andy an automotive sales representative, did a wonderful job in taking me for an highway test drive which further allowed me to see that the vehicle was a great fit for me. A young lady who serves as the Mercedes Benz technology expert was also very helpful in ensuring my understanding of how the Mercedes connect works in my vehicle. Overall, the team at Mercedes Benz of Owings Mills provided top-notch service with a personal touch. Their dedication to customer satisfaction is evident, and I couldn't be happier with my new vehicle and the entire buying experience. Since purchasing my vehicle, Elliott continues to be a great resource. If I ever have any questions regarding my vehicle he is readily available to assist. I love my new vehicle! I look forward to continuing to provide my business to this dealership. I highly recommend this dealership to anyone in the market for a car! More

Mr Epps was courageous and very enthusiastic about making sure my lease buyout went smoothly. I would recommend him to my friends and family. Great service. sure my lease buyout went smoothly. I would recommend him to my friends and family. Great service. More

Dennis and his team at the Owings Mill Mercedes are true professionals and are able to find you the right car at a very competitive price. You can definitely count on Dennis for all your automotive needs an professionals and are able to find you the right car at a very competitive price. You can definitely count on Dennis for all your automotive needs and he ensures you drive away with the right vehicle. He is extremely knowledgeable about Mercedes vehicles since he has been doing this for a long 27 years. He is the best sales person I have ever dealt with and just to put all this in perspective, I have purchased so far 26 vehicles in my lifetime. So he must be really good! More

George Johnson sold my daughter a Mercedes Benz car. When I saw it, I fell in love! Then, I was in the market for an SUV, and my daughter said "ma go see George in Owings Mills." I thought, that's too When I saw it, I fell in love! Then, I was in the market for an SUV, and my daughter said "ma go see George in Owings Mills." I thought, that's too far a drive from D.C. Well, it was worth the trip. I brought my first Mercedes Benz, which is an SUV, GLB 250 4 matic and I LOVE IT! George is hands on and you can reach him anytime with any questions you have. My daughter just brought an MB EQS SUV (electric) from George and it's BEAUTIFUL! I can go on and on about George. If you're in the market for a MB, check George Johnson out in Owings Mills. He's been in the Mercedes Benz business for over 20 years. You won't regret it. Thanks George! More

Mr. Elliott Bourne ‘s help last week and today in resolving my issues with my ME app was excellent!! But he has been giving me this type of service since my purchase of my vehicle four years ago!! resolving my issues with my ME app was excellent!! But he has been giving me this type of service since my purchase of my vehicle four years ago!! More

Dennis took great care of me in leasing my new GLA. He is always thorough in answering all my questions, and makes sure I leave with a car I love. I am a repeat customer, and I’m sure I’ll be back agai He is always thorough in answering all my questions, and makes sure I leave with a car I love. I am a repeat customer, and I’m sure I’ll be back again. More

Lucy was amazing - knowledgeable, patient, and provided great advice. She showed me around the cars, explained features, and more. I will definitely return to visit again and thank you, Lucy! great advice. She showed me around the cars, explained features, and more. I will definitely return to visit again and thank you, Lucy! More

Dennis worked very closely with me to make sure that I was able to purchase the car that I wanted This is the second time that I have purchased a car from him and I wouldn’t go to anyone else Definitel was able to purchase the car that I wanted This is the second time that I have purchased a car from him and I wouldn’t go to anyone else Definitely a 5 star experience!! More

Excellent service keeps inform attentive follows up Detailed makes sure communication is current and timetable given up Detailed makes sure communication is current and timetable given More

Very handsome and gentlemanly man, this is my second transaction with him! If you want fast and high quality service, please find him! transaction with him! If you want fast and high quality service, please find him! More