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Mercedes-Benz of Owings Mills
Owings Mills, MD
2,385 Reviews
Offering Maryland drivers an extensive selection of new and pre-owned vehicles for sale, Mercedes-Benz of Owings Mills is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 2,385 reviews
December 17, 2024
Andy was very helpful & patient throughout this entire process & was the very best! i’m so happy & appreciative Andy was the one to help me get my first car! process & was the very best! i’m so happy & appreciative Andy was the one to help me get my first car! More
by Brandonsmith522
Employees Worked With
December 12, 2024
Lucy gave amazing service. She was very knowledgeable about the vehicles I was interested in seeing. She was very personable and gave exceptional customer service. She was very knowledgeable about the vehicles I was interested in seeing. She was very personable and gave exceptional customer service. More
by karenlake_2004
December 01, 2024
Dennis was great listened to my concerns and addresses all. Happy to be back with Benz as a result of dennis all. Happy to be back with Benz as a result of dennis More
by Mzeitlin076
Employees Worked With
December 01, 2024
I am a return buyer and I worked with Dennis both times. He is wonderful to work with. He really takes the time to understand what you’re looking for and finds you the perfect vehicle. I highly recommend He is wonderful to work with. He really takes the time to understand what you’re looking for and finds you the perfect vehicle. I highly recommend him and Mercedes-Benz Owings Mills! More
by Dr. Jkane
November 30, 2024
Great experience at the dealership with Dennis Epps. I was hours away from the dealership but when I got there they had everything ready to go. All I had to do was sign the paperwork and drive off. I was hours away from the dealership but when I got there they had everything ready to go. All I had to do was sign the paperwork and drive off. Thanks you. Love my new Gle. More
by lisatracy01
November 30, 2024
Dennis Epps will make it happen! He provides top-notch customer service every time. I am a repeat customer and plan to go back to buy my next car! He provides top-notch customer service every time. I am a repeat customer and plan to go back to buy my next car! More
by TH
Employees Worked With
November 17, 2024
Dennis, Robb, Jonathan and Saad took great care of me. They went above and beyond and were very attentive. Great communication They went above and beyond and were very attentive. Great communication More
by justin
November 10, 2024
Mr. Elliot Bourne made me really comfortable even before I entered the Owings Mills Mercedes-Benz dealer. His friendliness and respect attracted me to the place. When the listing price was a little beyond m I entered the Owings Mills Mercedes-Benz dealer. His friendliness and respect attracted me to the place. When the listing price was a little beyond my price range, Mr Elliot was able persuade his financial manager on my behalf. When the price reduction was still above the price I could afford. I had to leave without a vehicle. But Mr Bourne still persuaded his manager for the price I was seeking, the next day even though he was away on vacation. Because of his relentless effort I was able to purchase the vehicle I wanted in my price range. More
by Beatriceaddai1947
November 05, 2024
aok great outstanding personable the best relationship I've ever had with a car dealer sales or service!!! I've ever had with a car dealer sales or service!!! More
by dlouden631
Employees Worked With
