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Mercedes-Benz of Owings Mills
Owings Mills, MD
2,385 Reviews
Offering Maryland drivers an extensive selection of new and pre-owned vehicles for sale, Mercedes-Benz of Owings Mills is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 2,385 reviews
February 02, 2023
Mr. Epps and the staff at Mercedes-Benz of Owings Mills were wonderful. Since we live out of state the whole transaction was done via phone calls, text and email but we were in the loop the entire time. Mr were wonderful. Since we live out of state the whole transaction was done via phone calls, text and email but we were in the loop the entire time. Mr. Epps was knowledgeable and professional but also personable and friendly. Even though we never met face to face he treated us as if we were long standing customers. He walked us through every step of the process and we couldn't be happier. Thank you for a great experience! More
by 2boys2love2
February 01, 2023
Thank you. Andy Ji. It was such a pleasure working with you. Even though this is our third time, you made the process smooth and exciting. Andy Ji. It was such a pleasure working with you. Even though this is our third time, you made the process smooth and exciting. More
by Adjeiflash
Employees Worked With
February 01, 2023
Dennis was very helpfully working with me over the past few months to find the right C-class. I went into the dealer on a Monday looked at about 3 cars and found exactly what I was looking for. Thank you D few months to find the right C-class. I went into the dealer on a Monday looked at about 3 cars and found exactly what I was looking for. Thank you Dennis for being so patient with me. I love my new 2023 C-class More
by Nay
January 31, 2023
I had a great experience working with Andy. His knowledge and expertise made me feel confident in my decision to purchase. What a great experience! His knowledge and expertise made me feel confident in my decision to purchase. What a great experience! More
by Christina
January 28, 2023
Thank you Dylan for being a wise and helpful sales professional. We have purchased many vehicles from you. professional. We have purchased many vehicles from you. More
by MIKE JONES
January 24, 2023
Was pleased with the overall experience . Andy was amazing, knowledgeable and super friendly. While there were some slight errors that occurred with calculations, overall I was satisfied with Andy was amazing, knowledgeable and super friendly. While there were some slight errors that occurred with calculations, overall I was satisfied with the service from this dealership. More
by Ci
Employees Worked With
January 16, 2023
Absolutely excellent and incredible to work with. A true professional. Thank u so much for making this a great experience! A true professional. Thank u so much for making this a great experience! More
by tfeuerman
January 16, 2023
Elliot did a great job at explaining the different vehicular types. He is super personable and his demeanor is one of a kind. He was very patient and knowledgeable and I look forward to working with h vehicular types. He is super personable and his demeanor is one of a kind. He was very patient and knowledgeable and I look forward to working with him in the near future! Kudos Elliot! More
by Diamonique P
January 15, 2023
Responsive staff, amazing service. Good selection of vehicles!!! They wash and filled up my car on pick up. Good selection of vehicles!!! They wash and filled up my car on pick up. More
by Dnciii
January 06, 2023
Great care and service. Wonderful knowledge in the new technology of the EQS MB 580. Follow up and kindness these days is a rare item! Wonderful knowledge in the new technology of the EQS MB 580. Follow up and kindness these days is a rare item! More
by buzlevin
Employees Worked With
