Mercedes-Benz of Owings Mills

Great customer service. Ibrahim took care of our needs quickly. He was friendly and knowledgeable. The best experience we have ever had at a dealership. Ibrahim took care of our needs quickly. He was friendly and knowledgeable. The best experience we have ever had at a dealership. More

As someone who is indecisive Olive was very patient with me throughout the whole process. He made sure I was comfortable and aware during the process. He didn’t put any pressure on me. He was very knowledge me throughout the whole process. He made sure I was comfortable and aware during the process. He didn’t put any pressure on me. He was very knowledgeable about the car I purchased. He had a great mannerism about himself. He showed me a lot of key features that I didn’t know the car actually had. He took time after I purchased to show me how to work the settings in my car. He answered every question I had in a timely manner. He went above and beyond through out this process. You get what you pay for they say. Oliver’s service and the car I bought (2023 CLA 250) are impeccable. I may have bought a CLA 250 but Oliver made me the experience feel like I copped an 2023 Amg gle custom with a premium package. I will recommend him to anyone! Thank you Oliver! More

Excellent dealership with professional sales reps. Will return for my next Mercedes Benz vehicle purchase, Will return for my next Mercedes Benz vehicle purchase, More

No pressure sales with very Friendly service. They went above and beyond with customer service and were prompt with handling every step of buying process. They went above and beyond with customer service and were prompt with handling every step of buying process. More

Very honest also professional between company and customer. so much comfortable with Andi. Happy to shopping new car without any stress. Definitely recommend Andi. Thank you so much. customer. so much comfortable with Andi. Happy to shopping new car without any stress. Definitely recommend Andi. Thank you so much. More

My salesman was Mr. Dennis Epps, and I am very pleased with my recent purchase. Mr. Epps took his time with me and gave me great advice regarding each car I showed inter Dennis Epps, and I am very pleased with my recent purchase. Mr. Epps took his time with me and gave me great advice regarding each car I showed interest in. I never once felt rushed about making a decision, and he allowed me to use up most of his afternoon just to be curious. I appreciate his time and efforts and helping me find the right car for me and my family. Great Customer service even after I purchased. My shopping & purchasing experience was impeccable. Joe Maza was also remarkable, and helped me sort out things with the car. More

Service was great my agent Jay Woodson updated me on the entire process as they worked on my vehicle entire process as they worked on my vehicle More

Andy was a pleasure to work with. He was courteous, respectful, responsive and not pushy or aggressive. He is an asset. He was courteous, respectful, responsive and not pushy or aggressive. He is an asset. More

Lucy was amazing from beginning to the end! ! I special ordered my vehicle and she always kept me updated. She is very friendly, patient, helpful and very informative!! She knows her stuff… she ! I special ordered my vehicle and she always kept me updated. She is very friendly, patient, helpful and very informative!! She knows her stuff… she helped me to create a beautiful vehicle and even happily took as many photos as I wanted of me and my new ride lol.. If you want to make a purchase at this dealership I definitely recommend Lucy as your go to person!! Dealership was nice, clean and quiet. I love that they stay open late, that is a convenience to folks who want to visit after work in the evening. More

Owings Mills Mercedes Benz dealership is a very professional establishment. Everyone pitches in to help customers whatever needs they have at the dealership. Fran took very kind professional care professional establishment. Everyone pitches in to help customers whatever needs they have at the dealership. Fran took very kind professional care of my wife and I during our purchase and a couple of visits to the service department. They say they "treat you like family" and I felt that way too. More