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Mercedes-Benz of Owings Mills
Owings Mills, MD
2,385 Reviews
Offering Maryland drivers an extensive selection of new and pre-owned vehicles for sale, Mercedes-Benz of Owings Mills is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 2,385 reviews
June 10, 2023
Patricia Doelle is an exceptional service adviser who always takes her time to help with any issues your car may have. always takes her time to help with any issues your car may have. More
by Fojeabulu
Employees Worked With
June 05, 2023
Dennis will help you find your request and what you need for you and your family and won't stop until the job gets done. He definitely understood the assignment. His warm friendly customer service invites y for you and your family and won't stop until the job gets done. He definitely understood the assignment. His warm friendly customer service invites you to return. His main goal is to make sure you are satisfied. I will remain a mercedes customer after my awesome experience with Dennis. More
by Beatrice
June 02, 2023
Ii had to bring the car in unexpectedly due to user error. Stephanie assisted with taking care of needs by providing great customer service and addressing my concerns. error. Stephanie assisted with taking care of needs by providing great customer service and addressing my concerns. More
by Piggywiggy67
Employees Worked With
May 31, 2023
Stephanie at Mercedes of Owings Mills is a pure Rockstar. She explains things to a simple form in order for me to understand. Trust has restored because I have had my doubts with previous Service Writers. Ve She explains things to a simple form in order for me to understand. Trust has restored because I have had my doubts with previous Service Writers. Very Organized and Cleaned waiting area…. More
by jward753
Employees Worked With
May 29, 2023
The people who helped me were very professional. Ibrahim was very helpful. I like that he was not pushy just showed care and consideration for me as a client. Mahaman was very helpful also. I en Ibrahim was very helpful. I like that he was not pushy just showed care and consideration for me as a client. Mahaman was very helpful also. I enjoyed the car buying experience. More
by Lauretha
May 27, 2023
Customer service was superb. Detailed explanation of repairs. Excellent. Very pleased. Awesome job. Thank you. Detailed explanation of repairs. Excellent. Very pleased. Awesome job. Thank you. More
by dmx34_net
Employees Worked With
May 12, 2023
Jay was my service advisor and just saying he is awesome is not enough. This young man is exceptional!!! He provided me with customer service that should be modeled by other employees. From the moment I wal is not enough. This young man is exceptional!!! He provided me with customer service that should be modeled by other employees. From the moment I walked in to the time I left, He made me feel like I was at a top notch dealership. He provided top notch customer service. He deserves to be commended. Many Thanks 💯 More
by Desiree Freeman
Employees Worked With
Jay Woodson
May 09, 2023
The dealership is clean and has a pleasant atmosphere. They are always responsive to my requests. They are always responsive to my requests. More
by wpoulson
