Mercedes-Benz of Owings Mills

Salesman of the year! Awesome experience. Great to deal with, very friendly, no pressure and listens to customers. Was a complete pleasure dealing with Reza. Thank you very Awesome experience. Great to deal with, very friendly, no pressure and listens to customers. Was a complete pleasure dealing with Reza. Thank you very much! More

Best experience ever Dennis Epps is the best sales consultant ever. He made sure l was satisfied with my new c300. He made the buying process easy and with out any added s Dennis Epps is the best sales consultant ever. He made sure l was satisfied with my new c300. He made the buying process easy and with out any added stress when buying a new car. Thank you Dennis!! Gladys Wise More

Great Service Dennis sold me my E63s AMG for a great price. He was very knowledgeable of the vehicle and made sure all my questions were answered. Dennis sold me my E63s AMG for a great price. He was very knowledgeable of the vehicle and made sure all my questions were answered. More

Excellent Service I had the best car buying experience with Dennis at Owings Mills Mercedes Benz dealership. After we went through the options we want and the available I had the best car buying experience with Dennis at Owings Mills Mercedes Benz dealership. After we went through the options we want and the available cars the car of our choice was at a different dealer and Dennis make sure the car delivered within an hour which is an exceptional experience and make our buying experience painless. I highly recommend Dennis to others. Thank you Dennis. More

Excellent service It was an absolutel fantastic experience. Very kind, patient, informative professional whose willingness to provide a positive relational experience i It was an absolutel fantastic experience. Very kind, patient, informative professional whose willingness to provide a positive relational experience influenced my purchase of the vehicle. More

Great customer service !!! From my previous experience, buying a new car has always been quite stressful. Its your hard earned money and you need to be 100% sure you are making From my previous experience, buying a new car has always been quite stressful. Its your hard earned money and you need to be 100% sure you are making a good decision. As much as I want to walk out driving a new car, I don't want to be pressurized. I had been to another dealership the previous day and the first thing the sales rep asked me was "what do you plan to accomplish today? What car do you want to drive? What is your monthly budget?" I felt quite intimidated because I was not sure what to answer, at the same time I wouldn't have walked in the store if I was not sure of my budget. My experience was very different when I walked into this dealership. Mr Reza is an excellent sales person, very patient in understanding our requirements, and answered all my questions. I wasnt even sure what car to buy to begin with, and I went with an open mind. He was very happy to assist us and we test drove multiple cars. He was interested in showing more but I was tired. He didnt force us to get back to office and start the paper work. By the end of the day, unfortunately ,we didnt find a car in their inventory that matched all our requirements, but he assured us that he will find one at the earliest. He was in constant touch during the next few days and soon found a car that we liked. He ensured smooth paperwork and we drove out happy. The staff there is friendly and helpful too. I would definitely recommend Reza and Mercedes Benz of Owings Mills. Thank you! Prashanth More

Exceptional Salesman In general, I dislike car buying because the salesmen don't really seem to care about you, they only want to make a buck. This is NOT the case with ou In general, I dislike car buying because the salesmen don't really seem to care about you, they only want to make a buck. This is NOT the case with our salesman, Reza Ghane. Sure, he wants to earn a living but from the moment my husband and I walked into the sales room, we felt at home. Reza helped us feel comfortable and secure in our purchase and went to great lengths to accommodate our needs. He never pressured us to purchase something we weren't happy with. Even after we purchased the car, Reza kept in contact with us to be sure we were happy with our vehicle or to see if we needed any help with all the workings of the vehicle. If you are considering a Mercedes, please ask for Reza. You won't be disappointed! An extremely nice person, which is hard to find sometimes. More

Excellent Salesman I am always apprehensive when going to purchase a new car. Never feel that the salesman is treating me respectfully. This all changed with Reza. Liste I am always apprehensive when going to purchase a new car. Never feel that the salesman is treating me respectfully. This all changed with Reza. Listened to my needs, found me the right car at the right price. Truly felt like he was working for me. I could not recommend him more highly. More

Customer service to the HIGHEST level!!!! I live pretty far from Owing Mills, however when I visited the dealership to test drive the S500 the service I got from Reza was to the highest level I live pretty far from Owing Mills, however when I visited the dealership to test drive the S500 the service I got from Reza was to the highest level a customer can accept. For the delivery of my new car (that happened after a week as I was not able to buy it the same day) Reza picked my Wife and me from my house to the dealership (over a hour drive) and passed on very good information about my new car. We did not really negotiate on the price but Brett got us a watch for my son :) Great job to the entire team of Owing Mills. More

"Very enjoyable and pressure-free experience" I do not normally write reviews, but Reza was so great that I thought that everyone needed to know how extremely helpful, courteous and knowle I do not normally write reviews, but Reza was so great that I thought that everyone needed to know how extremely helpful, courteous and knowledgeable he was about Mercedes’ cars and products. He made our experience pressure-free and most importantly my wife loved the experience and she definitely loves the vehicle. You know the old saying, happy wife, happy life, well Reza helped me to accomplish both with his great personality and knowledge of the Mercedes vehicles. If you want a great car buying experience with no hassles and a salesperson that does not mind answering every little question that you ask, please consider Reza. He smiled and helped us to understand the entire process. A smile can go a long way when you are deciding on a vehicle. I also would like to thank the entire team that helped us with our purchase, you guys are the greatest. Thank you for providing superior service and excellent vehicles. Again, Reza you are the greatest, keep it up! More