Mercedes-Benz of Owings Mills

Fabulous Customer Service and extremely helpful Reza was amazing! The day I had to come in I had both of my daughter with me (8 and almost 2) and was by myself. It wasnt the best or easiest way to Reza was amazing! The day I had to come in I had both of my daughter with me (8 and almost 2) and was by myself. It wasnt the best or easiest way to finalize purchasing my car but Reza was so helpful with my kids and they LOVED him. He was pleasant, helpful, and even went out and switched my carseats from my loaner to my car! He went above and beyond and made the experience wonderful! More

The ultimate WOW experience! I wanted to start by saying that I found this dealer online because they had a specific car that I wanted and from the first phone call all the way to I wanted to start by saying that I found this dealer online because they had a specific car that I wanted and from the first phone call all the way to the delivery of vehicle and follow ups, it was a phenomenal experience. Not only am I more then pleased with the vehicle, I also am extremely satisfied with the great customer experience I received from Dennis Epps. He went above and beyond what was expected!! Due to the fact I live in Pennsylvania, they were able to make an arrangement to have the car brought to me. I can honestly say this has been the most hassle free car purchase I have ever had. Not only did he make the process very easy with the paper work, He went one step further after driving the car all the way to me (2.5+ hour drive) he thoroughly explain all the features and functions of the car as if I was at the dealership not rushing me and taking his time to make sure I fully understood the car and was completely satisfied with everything. I'm so grateful for to have dealt with Dennis and Owing Mills Mercedes because they understood my wants and needs. I would HIGHLY recommend this dealership to friends and family even though they are far from my location. Will do business again. This was the ultimate WOW experience. Thanks Owning Mills Mercedes. One final note, I NEVER do reviews on anything, but this was more than deserving of one. More

Treated me like a Queen! Reza accommodated my busy schedule and even brought a car to me to test drive. I have 4 kids and travel extensively, so this really sealed the deal fo Reza accommodated my busy schedule and even brought a car to me to test drive. I have 4 kids and travel extensively, so this really sealed the deal for me. The rest of the buying experience was seamless, they treated me like a priority and made the whole process easy. I couldn't have asked for a better experience. More

Smooth experience Tom helped us trading in my old vehicle and purchasing a CPO GLE Coupe. The whole process was smooth. All staffs are friendly and knowledgeable here. Tom helped us trading in my old vehicle and purchasing a CPO GLE Coupe. The whole process was smooth. All staffs are friendly and knowledgeable here. More

Highly satisfied; Left with a smile & keys to a '18 GLC300 This was the fastest and smoothest deal wave I have ever experienced with a purchased of a new car. Simply the best service from Rodney all the way th This was the fastest and smoothest deal wave I have ever experienced with a purchased of a new car. Simply the best service from Rodney all the way thru the finance team. Rodney, was very thoroughly and patient with all the questions I had for him. Rodney's integrity, Knowledge, courtesy and professionalism were just a few of the outstanding qualities that would lead me to strongly recommend him to all my family, friends and my entire network who are interested in a Mercedes Benz. You have a gem in Rodney. Fran, also was amazing in the finance department. She was very friendly, courtesy and efficient. Completely satisfied with my purchase. More

Great Experience! Reza Ghane was friendly, knowledgeable, and patient. He accompanied us on a couple of test drives and pointed out several features of each vehicle. Reza Ghane was friendly, knowledgeable, and patient. He accompanied us on a couple of test drives and pointed out several features of each vehicle. He was able to answer our questions and also had a great sense of humor. The car-buying experience was seamless. We never felt pressured to make a rushed decision. I would recommend Reza to anyone interested in purchasing or leasing a Mercedes-Benz. More

Ultra Smooth Sales Experience! I was recently looking for the perfect vehicle to give to my wife for her birthday. I landed at Owings Mills Mercedes Benz and Rodney was my sales pe I was recently looking for the perfect vehicle to give to my wife for her birthday. I landed at Owings Mills Mercedes Benz and Rodney was my sales person. He was courteous, very knowledgeable and down to earth. He took care of my every concern and even delivered the vehicle to me for the ultimate surprise for my wife. A true professional! More

Great Service Dennis was my dealer when I purchased my first Mercedes. Because of that positive experience, I will be purchasing my next new vehicle with Dennis. Dennis was my dealer when I purchased my first Mercedes. Because of that positive experience, I will be purchasing my next new vehicle with Dennis. More

Dennis was exceptional! I strongly recommend Dennis, our salesman. He did exactly what he said he would do. What he quoted on the phone was exactly what I got. He was very ki I strongly recommend Dennis, our salesman. He did exactly what he said he would do. What he quoted on the phone was exactly what I got. He was very kind and friendly. Definitely 5 star+ More

Great Experience My wife and I were completely blown away by our service here. Rezza was extremelt helpful and friendly, and most importantly, patient. He was not pus My wife and I were completely blown away by our service here. Rezza was extremelt helpful and friendly, and most importantly, patient. He was not pushy and explored various options with us. If you’re interested in a Mercedes I would sincerely recommend stopping in and seeing Rezza. Will definitely be back in the future. More