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Mercedes-Benz of Owings Mills

Owings Mills, MD

4.9
2,358 Reviews
Offering Maryland drivers an extensive selection of new and pre-owned vehicles for sale, Mercedes-Benz of Owings Mills is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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9727 Reisterstown Rd

Owings Mills, MD

21117

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Showing 2,358 reviews

July 04, 2023

Andy is great! He is helpful and attentive. Five stars for his awesome customer service skills. More

by Rou
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Andy Ji
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 06, 2023 -

Mercedes-Benz of Owings Mills responded

Hello Rou, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Owings Mills. We hope you continue to choose us for all your automotive needs! Take care!

July 01, 2023

I want to thank our salesperson, Andy Ji, and his manager, Robb Banks, for their exceptional service. It was a pleasure working with them! Mercedes Benz of Owings Mills is the best! More

by Satisfied Customer
Recommend Dealer
Yes
Employees Worked With
Robb Banks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andy Ji
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Fran M King
Jul 03, 2023 -

Mercedes-Benz of Owings Mills responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

July 01, 2023

Great dealership that loves to help out. Would recommend to anyone looking for a car. More

by JoeMaza
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andy Ji
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 03, 2023 -

Mercedes-Benz of Owings Mills responded

Hi Joemaza, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

July 01, 2023

Pleasure to work with. Very responsive to our needs. Not pushy or aggressive. Incredibly helpful More

by preeti.swani
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andy Ji
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 03, 2023 -

Mercedes-Benz of Owings Mills responded

Hello Preeti, thank you for your support! We're happy we could help. We hope you continue to choose us for all your automotive needs! Take care!

June 30, 2023

Andy was fantastic to work with! As a first time purchaser of thenMercedes brand, he made me feel comfortable in my purchase. I’ve had salespeople that were too pushy and called too More

by alizmi
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Andy Ji
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brett Fader
Jul 03, 2023 -

Mercedes-Benz of Owings Mills responded

Hi Alizmi, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. Our team is available should you require any extra help.

June 27, 2023

I want to thank you for your help with my situation. I appreciate your attentiveness to addressing the issues with my vehicle and assisting me and my wife with transportation until those issues were res More

by mwallcomedy
Recommend Dealer
Yes
Employees Worked With
Jay Woodson
Jun 29, 2023 -

Mercedes-Benz of Owings Mills responded

Hi, thank you for your support! We're happy we could help. We hope you continue to choose us for all your automotive needs! Take care!

June 26, 2023

I had a great experience at Mercedes Owings milss. Found the exact car I wanted in tip-top shape at a fair price with excellent customer service and attention-to-detail. I highly recommend this dealer More

by Dammy
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Andy Ji
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 29, 2023 -

Mercedes-Benz of Owings Mills responded

Hi Dammy, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

June 24, 2023

I had visited other dealerships and spoken with other sales consultants about getting a new car. But it was only Dennis who went above and beyond to get me exactly what I wanted. Exceptional service exce More

by Omo
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Dennis Epps
5.0
This rating includes all reviews, with more weight given to recent reviews.
Phaeng Taweepuntsant
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 26, 2023 -

Mercedes-Benz of Owings Mills responded

Hi, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Owings Mills. We hope you continue to choose us for all your automotive needs! Take care!

June 22, 2023

It’s always a pleasure working with Dennis I keep coming back because of him! More

by TD
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Dennis Epps
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Klein
2.0
This rating includes all reviews, with more weight given to recent reviews.
Mahaman Kolo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 24, 2023 -

Mercedes-Benz of Owings Mills responded

Hello, we appreciate you taking the time to leave us this feedback. We hope you continue to choose us for all your automotive needs! Take care!

June 17, 2023

Very helpful selling us our pre-owned Mercedes. He took his time answering our questions and went above and beyond to make sure we were happy with our purchase. More

by Wade
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dennis Epps
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 19, 2023 -

Mercedes-Benz of Owings Mills responded

Hi Wade, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. Please let us know if you have any additional questions about services you received and thank you again for choosing Mercedes-Benz of Owings Mills!

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