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Mercedes-Benz of Owings Mills
Owings Mills, MD
2,385 Reviews
Offering Maryland drivers an extensive selection of new and pre-owned vehicles for sale, Mercedes-Benz of Owings Mills is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 2,385 reviews
January 22, 2024
Very happy with the entire experience. They solved my problem as I requested. Thanks Murphy. They solved my problem as I requested. Thanks Murphy. More
by rhkaren
Employees Worked With
January 11, 2024
My entire experience from arriving, purchasing, and then taking the delivery of the vehicle was flawless. My stay and then purchase at the dealership was facilitated by two extremely professional and compet taking the delivery of the vehicle was flawless. My stay and then purchase at the dealership was facilitated by two extremely professional and competent sales consultants, namely Elliott Bourne and Andy Ji. I highly recommend both of them and would certainly go back to them again for my next purchase. All in all, I was extremely satisfied with my experience. More
by Khan A
January 07, 2024
Elliott was great! ! He helped us and answered all of our needs and provided amazing service! The staff was friendly and pleasant as well. ! He helped us and answered all of our needs and provided amazing service! The staff was friendly and pleasant as well. More
by Lula Thornton
January 07, 2024
I recently purchased a Mercedes from Andy, a fantastic salesman at the dealership. His customer service exceeded expectations, making the car-buying experience incredibly comfortable. Andy's knowledge and salesman at the dealership. His customer service exceeded expectations, making the car-buying experience incredibly comfortable. Andy's knowledge and approach were commendable, and he patiently guided us through the process. The entire staff, including the manager, exhibited kindness and professionalism, making our overall experience memorable. More
by Alisondra
January 02, 2024
I have only had one experience with this dealership as I do not live in the area and I have to say it was all in all a very positive one. Reza is a first rate person to deal with and you might just spend a do not live in the area and I have to say it was all in all a very positive one. Reza is a first rate person to deal with and you might just spend all day talking with him. Great experience. As for Mr Kolo, he was very straight forward and honest. There was nothing that he did not cover. All in all, great experience. More
by bdriver50
January 01, 2024
Excellent Customer Service. Helpful, friendly, positive attitude. Cheerful, compassionate, experienced and exceptional as well as outstanding. Helpful, friendly, positive attitude. Cheerful, compassionate, experienced and exceptional as well as outstanding. More
by Hari Adhikari
Employees Worked With
December 31, 2023
I had an excellent experience with Andy Ji at Mercedes-Benz of Owning Mills. He was incredibly professional, kind, and a knowledgeable salesperson, particularly well-versed in the GL450. I would Mercedes-Benz of Owning Mills. He was incredibly professional, kind, and a knowledgeable salesperson, particularly well-versed in the GL450. I would confidently rate his customer service 10/10 and highly recommend him. More
by Mansoorq
Employees Worked With
December 31, 2023
Andy is the best—he is very hardworking, honest, and reliable, and has in the past couple of years become a very close friend to our family. We highly recommend working with him if you are interested in reliable, and has in the past couple of years become a very close friend to our family. We highly recommend working with him if you are interested in purchasing a car!! More
by ginapark
Employees Worked With
December 30, 2023
Dennis Epps was wonderful to work with. It was a long journey meeting with him in June and just finalizing my purchase this past week. Dennis was patient and never made me feel pressured. It was a long journey meeting with him in June and just finalizing my purchase this past week. Dennis was patient and never made me feel pressured. He explained everything thoroughly to me and made sure that I knew what I was getting. I love my new GLA. Second one for me and this one is really sweet. I would recommend Dennis to anyone I know who is looking to purchase a Mercedes. More
by helenfriedman
Employees Worked With
December 30, 2023
My salesperson was Lucy Yun. She was very helpful throughout the whole process and ensured that everything was very smooth. She was patient and was able to build us a vehicle wit She was very helpful throughout the whole process and ensured that everything was very smooth. She was patient and was able to build us a vehicle with everything we wanted. Overall very happy. More
by Vineeta Jain
