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Mercedes-Benz of Owings Mills
Owings Mills, MD
2,358 Reviews
Offering Maryland drivers an extensive selection of new and pre-owned vehicles for sale, Mercedes-Benz of Owings Mills is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday Closed
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday Closed
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday Closed
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 2,358 reviews
December 31, 2023
I had an excellent experience with Andy Ji at Mercedes-Benz of Owning Mills. He was incredibly professional, kind, and a knowledgeable salesperson, particularly well-versed in the GL450. I would Mercedes-Benz of Owning Mills. He was incredibly professional, kind, and a knowledgeable salesperson, particularly well-versed in the GL450. I would confidently rate his customer service 10/10 and highly recommend him. More
by Mansoorq
Employees Worked With
December 30, 2023
Dennis Epps was wonderful to work with. It was a long journey meeting with him in June and just finalizing my purchase this past week. Dennis was patient and never made me feel pressured. It was a long journey meeting with him in June and just finalizing my purchase this past week. Dennis was patient and never made me feel pressured. He explained everything thoroughly to me and made sure that I knew what I was getting. I love my new GLA. Second one for me and this one is really sweet. I would recommend Dennis to anyone I know who is looking to purchase a Mercedes. More
by helenfriedman
Employees Worked With
December 30, 2023
My salesperson was Lucy Yun. She was very helpful throughout the whole process and ensured that everything was very smooth. She was patient and was able to build us a vehicle wit She was very helpful throughout the whole process and ensured that everything was very smooth. She was patient and was able to build us a vehicle with everything we wanted. Overall very happy. More
by Vineeta Jain
December 30, 2023
Dennis is by far the best car salesperson that I have ever met! If you're looking to purchase a car, Dennis is definitely the person you would want to make a car deal and purchase with. He's very kind, h ever met! If you're looking to purchase a car, Dennis is definitely the person you would want to make a car deal and purchase with. He's very kind, helpful, and knowledgeable. Most importantly, he goes the extra mile to ensure complete customer satisfaction. In fact, he drove my new car to my front door so I didn't have to make multiple trips to the dealership. To sum it all up, Dennis and the service he provides is impeccable! I'll surely purchase another car and do business with him again. Many thanks, Dennis! More
by L. Cornish
Employees Worked With
December 30, 2023
Very good 👍 he very good person, he very nice 👍 I love it, the car very good 👍 it, the car very good 👍 More
by Qizhonglu1
Employees Worked With
Other Employees :
Ibrahim Kassim
December 29, 2023
This is my second purchase from Owings MilLs and just thankful elliot was able to accommodate me as I come from virginia. His service is exceptional and will definitely be back again thankful elliot was able to accommodate me as I come from virginia. His service is exceptional and will definitely be back again More
by Dhaynesworth41
December 28, 2023
Andy is the greatest! This was my first financed car and he walked me through the process and got me the best deal! He is also the most warm and welcoming car salesman I h This was my first financed car and he walked me through the process and got me the best deal! He is also the most warm and welcoming car salesman I have ever met ! I will be back for sure in a few years. :) More
by brianaflowers
Employees Worked With
December 23, 2023
Phenomenal experience with Oliver! He greeted us outside when we arrived, Oliver is professional, kind, knowledgeable, friendly, genuine, and well organized! He communicates efficientl He greeted us outside when we arrived, Oliver is professional, kind, knowledgeable, friendly, genuine, and well organized! He communicates efficiently and effectively. The process of taking delivery of the vehicle was quick and easy! Thank you, Oliver More
by Bwcoxie
Employees Worked With
Oliver Lippman
December 23, 2023
Lucy Yun and Kolo are nice to work with timelly and best customer relations and fast in Transaction customer relations and fast in Transaction More
by Johnd
December 18, 2023
Highly recommend Mercedes-Benz of Owings Mills! Tony and Ibrahim were amazing to work with, and both provided superior customer service. We were out of state buyers, and Ibrahim was waiting for u Tony and Ibrahim were amazing to work with, and both provided superior customer service. We were out of state buyers, and Ibrahim was waiting for us at the train station in the car we were interested in, and answered all our questions during the tests drive back to the dealership. Both gentlemen went above and beyond to ensure we were completely satisfied with our purchase and made the entire process seamless for us! Thank you! More
by ajmoir920
