Mercedes-Benz of Owings Mills

Dennis was very personable and well versed in his business. This purchasing experience was one of the best I’ve had. I am now owner of a Mercedes which I always wanted heading into retirement. business. This purchasing experience was one of the best I’ve had. I am now owner of a Mercedes which I always wanted heading into retirement. More

I was looking for a new car and wanted to upgrade from a Honda to a luxury vehicle. I entered Mercedes dealership and ended up purchasing my car from this dealership. Lucy Yun was the sales representative Honda to a luxury vehicle. I entered Mercedes dealership and ended up purchasing my car from this dealership. Lucy Yun was the sales representative who assisted me and she was excellent. She understood what I was looking, was very patient with me, as I was undecided. She explained features of the vehicle expressing her own experience, which helped me making my decision for selecting the car. She was honest explaining the pros/cons of the cars I shortlisted. Tony Pozderac was very polite and did ensure that I get the car which had all features I was looking for. Thanks to Mr. Kolo for explaining the packages available for the car. After the purchase, Christine went over all features of the car with me. She is great to work with. I was glad I stepped into this dealership and am thankful to the team for helping me get my new car. More

I first met Dennis Epps back in 2019 when I was living in WV. At that time I reached out to him in my effort to purchase an E 450. My initial impression of Dennis was that he is not your average car salesman WV. At that time I reached out to him in my effort to purchase an E 450. My initial impression of Dennis was that he is not your average car salesman. He was honest, straightforward, and very knowledgeable about the Mercedes brand. He found exactly what I wanted and didn’t try to sell me anything other than what I requested and he had it shipped in from CT. Fast forward to 2024. Now living in NC, I wanted to purchase a 2025 GLS 450 and I wanted it to be my dream car and just like that, Dennis got to work. We went over every option, configurations, and you name it, we went through it. He then thoroughly explained the building and shipping process as well as stayed in touch with me during the build and kept me abreast of all of the details. Once he received the build and ship date, my wife and I drove from NC to DC. Dennis took it upon himself to send an Uber to take me from downtown DC to the dealership the date of delivery. The car is way more than I dreamed of or even could imagine. Above that, Dennis found an incentive worth $3000.00 from my 2019 purchase. Most salesman would have never applied the same effort as Dennis did. He was not trying to maximizing his commission, but getting me everything that I had coming. As previously stated, Dennis Epps is a great resource for the brand of Mercedes Benz, but he’s an even better friend, gentleman, and no nonsense type of guy. He has always been a straight and honest shooter that why we drove over six hours from NC to MD just to buy another car from him. He’s special. I can’t thank you enough Dennis! More

Outstanding service, truly goes beyond for his customers and made the whole experience enjoyable and smooth. and made the whole experience enjoyable and smooth. More

Thank you for taking care of my vehicle. Nice working with Stephanie Smith. I will return. Nice working with Stephanie Smith. I will return. More

I recently purchased a vehicle from this dealership and I couldn’t be happier with the experience. Kyle Weiman was incredibly knowledgeable, patient, and attentive throughout the entire process. They took th couldn’t be happier with the experience. Kyle Weiman was incredibly knowledgeable, patient, and attentive throughout the entire process. They took the time to understand my needs, answered all my questions, and never pressured me into making a decision. Excellent! More

Dylan thank you for making this possible and your great service. This is my 5th Mercedes Benz from Dylan I highly recommend him. service. This is my 5th Mercedes Benz from Dylan I highly recommend him. More

He really knows his job and not only that he understands his customers needs well. He has customer relationship skills that are so unique. He’s a great asset to the Mercedes-Benz family. his customers needs well. He has customer relationship skills that are so unique. He’s a great asset to the Mercedes-Benz family. More

My experience with Dylan was top-flight. He was professional, available, charming and a pleasure to work with He was professional, available, charming and a pleasure to work with More